I just experienced possibly the very best customer service of all time.
Ahmed always got right back to me, answered every question, even the stupid one
He was attentive and very knowledgeable.
I'm so impressed!
What a remarkable person and company.
They have a customer for life!
I've had an amazing experience when I went to Bullion people. Before I met one of them, I've seen it's very clean, organized and people are very smiley and helpful until John approached to me asking by starting how I am and introducing himself.
He's very professional and kind started the conversation to know what I'm looking for first and give me different options. It's not that only, he was very full of information and details for everything you need to make sure you never miss anything and answers al my questions with extra hissing details that you never find anywhere else like that.
I got the silver bar and it is great! It has very reasonable quality, and it's worth the price. Delivery was timely, and I was treated with respect. I really recommend buying from those guys. They are professional and they know how to treat people well.
I've ordered a few times with them using Interac e-Transfer. On their site it says "E-Transfers from first time clients will be subject to a 10 business day hold". The following ones should take 2 days for clearing. Don't believe it. It takes on average a month to get your order in your mailbox. I gave them 3 because they are the cheapest and the packaging is done well. By the way, I ordered one African silver coin, and it had micro-scratches. They've been probably trying to erase milk spots with eraser... Maybe next time will try to price match with another competitor.
Stay far, far away from this scam of a business. This racket seems to work on a confidence system. My first few small transactions were fine except for the lengthy time for delivery. My last transaction for a gold Maple Leaf took place over 21/2 months ago. No delivery. No communication unless you email first and then they respond with BS when they do decide to respond. I should mention that I also bought a gold Maple Leaf on the same day from SilverGold Bull out of Calgary, AB. It was actually cheaper and I had the coin in my hands within days. Finally, I gave them a one week warning that if they didn't get my property into the mail or issue me a refund I would start posting negative reviews about their business. They didn't even respond. Please do not do business with these thieves, you have been warned.
I had a great experience with them, they have been helping me out about any question I had while buying my coin, with an easy answer and welcoming tones that assured me I was buying the coin I need. Definitely recommend them to everyone.
I really would like to thank the stuff for their patient they have helped me a lot through my choices of the coins, it's really hard for me to decide what do I like from the big variety collection they had, thank you again..
Very professional. Delivery was faster than I expected. The merchandise itself was as described. Very satisfied overall and will be coming back for more.
I have ordered from them in the past and received everything "very slowly" now my last order has been months and nothing. Their email was down for several days. Do not buy your Bullion here.
They accepted my payment 3 months ago and I'm still awaiting delivery
They rarely respond to e-mails, phone or chatline, and when they do, they are blatantly evasive
Beware, this is a very shady operation
I suspect the growing number of reviews similar to mine are only the tip of the Iceberg
Today I checked my account with them and is says order completed and the items are shipped. I know this is not right because usually when they ship they post the shipping number. I sent them an email and still no reply.
I have placed many orders with these people so far but the last one takes more than month now and I wonder what is happening. Before when I sent email they reply immediately, now I sent them two emails and tried to call no one response to my inquires.
I've been ordering for some time. I bought some coins last week. I got fantastic service, great communication, got my order Monday. A week after I ordered it. Thanks
Very easy to deal with, got my stuff on time with the best prices I ever got anywhere, I highly recommend them to all my friends and family
Thanks bullion people
Exceptional service, great prices, fast ship, mint coins, I will shop again once I have more money. Recommended
I found it in excellent condition which I wasn't expected, and the customers Service very polite and patients with me to provide me answers of all questions I asked.
Bought in 2018. Shipping is still pending. Had to go court for our product to get delivered. Do not recommend this supplier.
Lovely experience. Definitely recommend. Very good service. Very fast delivery. Professional and very pleasant to deal with.
Great transaction with Jason and the team will definitely keep buying from them and will recommend to friends and family.
I ordered silver coins and they arrived quickly, I advise my friends and those who want to deal with precious metals to deal with these producers.
I love how many varieties are there, definitely buying again, thanks a lot for quality service and nice staff..
Answer: Email took about a day to get a response. Called them and got jason on the phone in less than a minute. Call them and you will get a quick responce.
The Bullion People has a rating of 3.5 stars from 21 reviews, indicating that most customers are generally satisfied with their purchases. The Bullion People ranks 12th among Gold sites.