have ordered from this site but has been a bad experience. some the goods i paid for weren't in stock but wasn't notified until the order had been posted out, so i only got a couple of items which i didn't really want without the other items. i contacted them to cancel but didn't receive a reply until i made a complaint via paypal, then i was told the order was on it's way so it was too late to cancel. i didn't bother picking up the items at the royal mail dlivery office and the parcel was returned to sender. i have emailed numerous times on different addresses and tried ringing (number on site doesn't work) but have had no reply. i am now out of pocket by £25 (i know it's not much but it matters to me) and extremely disappointed at the total lack of customer service. i have no way of getting in touch as the email and phone contact details on the site don't seem to work - or i'm being ignored!!
if anyone can tell me how to speak to someone in person from Beautybox i would be very grateful
Not a very informative site. Even though its brightly coloured, I found it rather bland and somewhat racist in the way it excludes caucasians.It consists of products and their prices and nothing else much. Like a catalogue, but only on the internet. Boring.
I place an order on-line with them on the 2 nd of march 2011 payment was made and delivery was stated to be 3-5 days, Needless to say I haven't received a thing from them not even an e-mail to explain the delay in delivery I have e-mailed them twice in the past few days yet had no response.
Customer Questions & Answers
Related Articles and Tips
You use expensive skin creams, eat nutritious foods, and drink lots of water. While your body thanks you for these efforts,... read more
Did You Find This Page Useful?
Business owners: What’s your side of the story?
Manage your business