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The Age Reviews Summary

The company, primarily recognized for its newspaper, faces significant criticism regarding its perceived bias and decline in credibility, particularly following ownership changes. Customers express frustration over delivery issues, highlighting a lack of responsiveness from customer service, which detracts from overall satisfaction. While some readers appreciate specific content, such as advice columns, the prevailing sentiment reflects disappointment in the publication's direction and reliability. This combination of service delays and perceived editorial bias has led to a growing number of disenchanted subscribers, indicating a pressing need for the company to address these concerns to restore trust and loyalty.

This summary is generated by AI, based on text from customer reviews

service
3
value
2
shipping
1
returns
1
quality
2
Australia
1 review
0 helpful votes
Follow William L.
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This is the third weekend in a row that the Saturday Age has not been delivered. Last week the paper was also not delivered on Sunday and Monday. When I alerted The Age customer service people, the reply was that they would contact their delivery agent. Either they didn't do this or the delivery agent has ignored it. They also said our subscription would be extended by the number of days of non-delivery. This misses the point - we want our paper delivered! Is this part of a campaign by The Age to get people to drop hardcopy and switch to electronic delivery? If so, tell us and we can decide whether to switch to electronic or to another newspaper altogether.

Date of experience: May 27, 2022
Australia
1 review
0 helpful votes
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After your pure utter filthy hatred for the unvaccinated you sprouted in your newspaper today we will never be buying it again or following online. So righteous of you to encourage hatred in Australia. None of you at The Age are clearly true blue AUSSIES.

Date of experience: December 5, 2021
Australia
1 review
2 helpful votes
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The Age has an agenda publishing combination of real news (hopefully) fake news and propaganda. Their stories are biased to their agenda at the time, they do not publish the full facts or even research opposing theories. Even anyone stating an opinion based on facts in their comments section that does not comply with the message they want to deliver are barred from the discussion. They are a tool by which they create division amongst the people whist persuading the believers to follow the agenda.

Date of experience: June 24, 2021
Australia
1 review
0 helpful votes
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Woke trash
April 11, 2021

Ravenously disingenuous vultures peck at anything of value in australian culture and over endulge In the more toxic and infantile 'issues of the day' pfft, will soon die off thank the gods

Date of experience: April 11, 2021
Australia
1 review
2 helpful votes
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Going downhill fast
February 20, 2021

This once great newspaper slowly lost credibility under Fairfax, which turned into a centre-right offshoot of the Sydney Morning Herald with Melbourne news given scant coverage. Since Nine took over it competes with Murdoch as a mouthpiece for the Liberal Party and is a Sydney newspaper through and through. Nine are running it in to the ground, long-time subscribers are deserting it in droves and its motto "Independent Always" has become a joke. Enjoy it, or loathe it, while you can. Nine is running it into the ground.

Date of experience: February 20, 2021
Singapore
7 reviews
18 helpful votes
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Slow on updating new news, but trustworthy from a long established and respected Melbourne Newspaper

Date of experience: March 26, 2010
Texas
2 reviews
21 helpful votes
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A blog from down under
August 16, 2008

A blog from down under - Being an advice-giver myself, I especially like "Ask Sam" - just check out the terrific advice on the perils of dating a mama's boy or the other one about avoiding relationships with abusive or overcontrolling individuals... BTW, Sam is not a guy...

Date of experience: August 16, 2008