The Native Translator

I contacted Emma to have some documents translated into Spanish and not only the response was so quick but also they were very efficient and professional. The translated documents arrived to my address, signed and with the official stamp faster than expected.

Very quick turn over on a document I needed a certified translation of Spanish to English. Clear and quality customer service. Will most definitely be using these services again in the future. Thank you.

Fast, reliable, professional and friendly. All you could need and want. Highly recommended if there is option 10 out of 10 we will definitely go with above.

Great Experience using this company for the first time! Emma, was very helpful and understanding when explaining what I needed. Thank you! I definitely recommend this company.

This company responded rapidly to my need for a set of rapid translations. The translator did the work competently and within the time frame set. Highly recommended!

Quick turnaround and reasonably priced. Excellent communication throughout, I really recommend the service, as I got the needed documents within few hours.

Ordered some documents in connection with a house purchase in France translated to English. Very happy with the result, clearly professional people accordning my lawyer the terminology 100% correct.

Worst experience ever! Better use google translate which turns to be cheaper and more efficient. Translator is definitely not fluent! Will never use again

I ordered 3 relatively simple English to German Translations on a Thursday, explained that I must receive them by next Tuesday. Agent replied that this would be done. Charge was originally 58 Euro (x3) per document, ended up being over 230 Euro plus 40 Euro PayPal fee. On Monday I requested tracking number and status update - the answer was simply documents will arrive as agreed. By Tuesday afternoon no documents were received. Email exchange back and forth for 2 days with agent (located in Switzerland) where my questions were never completely answered, some not at all, other replies were somewhat incoherent. The agent obviously has no communications skills. I asked several times to have a phone conversation to no avail. Finally he told me that they prefer e-mail because there are so many inquiries. As a result I was not able to keep my important meeting with the local municipal office which in turn will cost me extra expenses. Long story short, I had sent no less than 20 e-mails where a couple of phone calls could have been much more effective. It turned out the documents had been sent with regular mail on Monday with expected delivery on Tuesday but regular mail has no guarantee of one day delivery. When I asked for another set to be sent with express/courier on Wednesday (I offered to cover the expense) my request was ignored.
When a promise is made to have important documents delivered within one day, regular mail is just not an acceptable option. I guess I bear part of the blame because I presumed it would be sent courier (given the high price).
The document arrived on Thursday, 2 days later than promised, this agent needs some serious customer service training and I certainly will never use this company again.
I am not going to mention the name of the agent but I hope with the information I have provided the company will be able to identify him and retrain in order to prevent other customers to have similar experiences.

Excellent service in terms of quality of work, completion time and cost, very quick turnaround also professional, definitely recommend.

Legal translation Swedish to English
Very helpful customer support, excellent translation.
We will for sure return.

Excellent service, delivered on time and a very speedy process. Many thanks to Emma and there team members.