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How would you rate ThaiCupid?
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Wisconsin
1 review
2 helpful votes
Follow J C.
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Signed up, they charged my credit card. Then ThaiCupid "suspended" me before I could talk to anyone. They claimed I was suspended because I was "suspicious" and demanded I send a photo ID and my credit card. I l blacked out the information requested and never heard from them again - even though they claim they would contact me by email in 48 hours. I emailed them, nothing.

I have referred the charge to my bank as a fraudulent charge. My account is still "suspended" 15 days later. Complete denial of service for no reasonable reason, and charged for no service. Criminal.

Date of experience: December 30, 2023
Virginia
1 review
3 helpful votes
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Too Good to be True is Usually Right
January 21, 2023

With 24 hours, received 171 messages from women of all ages, including women outside the filters I had set. The first three messages I replied to -- the best looking first, of course -- all pushed to exchange email addresses. Immediately upon receiving their emails, they wanted to move over to a different dating app (with another fee, of course). I guess some folks (not necessarily women) make money from those third party sites by luring men over. Fourth woman I interacted with turned out to be fake, too. But only after telling me the camera and microphone on her phone was broken (which is why we couldn't interact in real time) and then asking for a "loan" because her employer was late paying her.

Date of experience: January 21, 2023
Australia
2 reviews
6 helpful votes
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Unfortunately, filled with scammers and fake photos. Vast majority of them cant speak English. So very hard to communicate. Please dont wast your money is the simple advice I can give you! I forgot to uncheck the auto renewal and the renewal went through so I have been on it for 4 months and connected with no one - not a single genuine girl.

Date of experience: November 6, 2023
Denmark
8 reviews
26 helpful votes
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Deserves higher rating
February 24, 2024

This site deserves a higher rating. It is certainly possible to find nice authentic Thai women for chat and dating.

Like similar lower cost sites, profile verification is not that great. There are many fakes sending you messages. Consider these main rules and you will avoid, pretty much, all of them. Don't get tempted:

- New profiles who contact you direct are likely fake
- Profiles with only one photo are likely fake
- Profiles sending contact info right away are likely fake

Date of experience: February 22, 2024
Thailand
1 review
1 helpful vote
Follow Odds B.
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I had a problem with multiple charges for my membership. The company did not reply to my request.

I suspect there are some bots that solicit casual visitors to buy paid memberships.

I met The Perfect Partner within a few days of registering. So I stand grateful to Cupid Media.

Date of experience: May 20, 2020
Cupid M. ThaiCupid Rep
over a year old

Dear Odds,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience.

Canada
1 review
11 helpful votes
Follow Jim B.
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Thai cupid pulls male customers in by initially sending likes and messages from pretty women. However, it seems they actually use some paid Internet Models, who at some point encourage you to join other web sites to gain more access to them. They also seem to use different women or bots at different times to manage a single profile, so the person who you may be chatting with, may not even be a human. I would guess that the profiles are a combination of paid internet models; random Thai women, who may not be aware their dating profiles are on Thai Cupid; some paid actors in a call center like setup; This site is the biggest scam ever, so save your time and money, do not sign-up for a paidmembership. They are getting rich from scamming lonely western men.

Date of experience: June 18, 2021
Hawaii
1 review
8 helpful votes
Follow Kee D.
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I heard some good and bad reviews so I decided to try it out myself but the worst turned out to be true. Not a single profile interested in me responded as well as almost getting scammed by several profiles. Luckily I didn't lose any money but as a warning to every man out there, your odds are better off elsewhere. Please AVOID. You all have been warned...

Date of experience: August 15, 2021
Czechia
1 review
6 helpful votes
Follow Jiri N.
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At the beginning I was naive a bit. Here is my story:
1. If you are new on the page, you get a huge response. You think - perfect, finaly the right site for me. 2. You chat with many "girls", so that they (guys) learn, what are your dreams. 3. They create a fake girl, who is almost a perfect match for you. They send you pictures, chat with you, you are 1 - 2 days happy, finally the right lady! Even a video call is possible! She cannot speak English during the video call. 4. She can write English, sometimes poorly, sometimes almost perfectly (?!?). 5. Latest at this moment you wake up a bit. 6. She needs money 7. Your brain starts to work again and you stop the whole madness. Happy marriage!

In reality, this site provides a very good service for little money. 5 stars. Nothing to complain about. So, be careful. It is up to you. I continue to use this site and I am a satisfied customer (except for the initial bad experience).

Date of experience: October 24, 2019
Cupid M. ThaiCupid Rep
over a year old

Dear Jiri,
Thank you for your candid feedback. We have zero-tolerance towards members of the nature you described. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a suspicious profile, please submit a ‘report abuse’ form or contact us at www.thaicupid.com/en/help/helpdesk

Australia
1 review
2 helpful votes
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I been subscribing for free for about a week
In 2 days I received about 25 likes and probably over 40 messages from girls... it never appended to me even in the free sites. I ended up chatting with a scammer that it would never do a video chat

Date of experience: July 4, 2022
Thailand
8 reviews
17 helpful votes
Follow Bill R.
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This is supposed to be a premier established thai site which is why I joined.
The joining process is overly complicated and the support from the site owners is virtually non-existant too.
And you can do nothing much at all without first upgrading - that's disappointing and a very-1970s style approach.
After a few weeks of pointless activity, I deleted the account. The entire experience filled me with the feeling it's a money-grabbing enterprise and nothing more.

Date of experience: October 21, 2021
California
1 review
2 helpful votes
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Thai Cupid sucks
October 31, 2020

When I signed up for Thai Cupid, you would expect that they would only send you Thai women profiles. I keep getting women from other countries. When I sent them several complaints this is what they sent back to me:
"We understand you may not wish to receive messages from members not matching
Your preferences. Our site Message System includes an option to Filter your Received
Box."
This was my reply back to them.
I should not have to filter out anything that is what I am paying YOU to do. Thai Cupid is creating misleading / false statements by advertising that you will only meet Thai women. Why should I stay with Thai Cupid?

Date of experience: October 31, 2020
Cupid M. ThaiCupid Rep
over a year old

Dear George,
We apologize for your unwelcoming experience. We have thousands of success stories from ThaiCupid that you can find here; https://www.thaicupid.com/en/general/success

Germany
3 reviews
18 helpful votes
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ThaiCupid is utterly useless. Consists primarily bots and scammers. Three hits out of thousands of fakes. One of those turned funny, so I blocked her, the other played shy, before finally deciding it was time her mother needed an operation. Sure honey.

That left me with exactly ONE contact. Thus far she's talking and behaving like a charming, kind person would. Zero fuzz regarding bills or hospital fees. Pity, she's not exactly my type, but we get along well, she's funny, and a real human being. Fair enough.

If you are serious about finding a decent; and honest; Thai wife, don't even think about wasting time and money on this site or anything else foo-bar-cupid. Instead, learn some basic Thai, get your butt over there, and stay a month -- preferably as far away from Bangkok, Phuket, etc, as possible.

Summary: This is a hoax! Fraud, if you prefer.

Date of experience: August 6, 2018
Cupid M. ThaiCupid Rep
over a year old

Hi Phh,

We have zero tolerance towards members of the nature you described. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a suspicious profile, please submit a ‘report abuse’ form or contact us at www.thaicupid.com/en/help/helpdesk

Australia
1 review
8 helpful votes
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It is what it is!
June 26, 2019

As good a dating site as the next one; some genuine, some scammers. Like anything use common sense, caution and keep your head out of the clouds. Fellas, whether your looking for love, affection or companionship in the east or west, let's face it, as a man, and without sounding jaded, you're a resource for the fairer sex regardless, be it financial, emotional or whatever else you get objectified for, we're all fair game :) At least you know where you stand up front with the many beautiful Thai ladies. Be happy and enjoy life. Thumbs up to the land of smiles.

Date of experience: June 24, 2019
GB
1 review
20 helpful votes
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Avoid at all costs
October 16, 2016

This is a very dishonest site. I won't bore you with the finite detail but want to say that customer service is non existent.
Please do not trust this site with your personal details. Would you give your bank account details to a site which has no security and which refuses to remove them from itself?
I hope that you read the many reviews and take good care - signing up can be costly and frustrating at least in my experience.

Date of experience: October 16, 2016
Cupid M. ThaiCupid Rep
over a year old

Hello John

Cupid Media is a large online dating company based in Australia that has been operating since 1999. We take the safety of our members seriously: we employ a dedicated Fraud Prevention Team and take extensive steps to educate consumers and prevent fraud.

To find out more about our company please feel free to visit our website: http://www.cupidmedia.com

Thailand
1 review
12 helpful votes
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What a scam.
April 19, 2015

A scam. I receive many interests every day. Most are fake or the profile does not exist, many are from Africa or running a porn website. Maybe 10% have been real. This site is a waste of time and money.

Date of experience: April 19, 2015
Australia
1 review
12 helpful votes
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This website is just a waste of time. Period. I signed up and created a profile, which turned out to be just as convoluted as signing up to eHarmony. I then spent 90 mins setting up my profile, after which I logged out to wait for my profile/photos to be approved. Two hours later, I went to log back on, and was notified that my account was terminated and could not be reactivated. All that time for nothing.
After several emails, and being patient, I have still heard nothing. It's obvious they don't care about their members, but based on all of the negative reviews I've read on this page, I'm actually glad I was not able to continue using their site. It's a shame.

Date of experience: October 18, 2015
Australia
1 review
6 helpful votes
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Great dating site
August 28, 2018

I've been a paid member, on and off, for 8 years. For 3 of those years, I lived in Thailand. I've met about 30 Thai women through this website. Some great women, genuine, who wanted a committed relationship. Online, and in person, I met a few who immediately asked for money. I took screen shots of online conversations, and reported them. THAICUPID responded quickly, and usually informed me that the members had been blocked.

Date of experience: August 27, 2018
Cupid M. ThaiCupid Rep
over a year old

Hi Geoffrey,

Thank you for the positive feedback!

Thailand
3 reviews
21 helpful votes
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The site let's you join for "free" and as soon as you login for the first time you get many emails from opposite sex and you wonder when did these girls get to see my profile? And once you want to read their messages, they are blurred out so you are forced to buy their expensive membership. There much better Asian dating sites for free. What a joke!

Date of experience: October 21, 2014
New York
1 review
10 helpful votes
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Customer service?
March 8, 2015

What a bunch of donkeys. Offered no help at all. Upload a professional looking head shot and it gets denied. Every picture keeps getting denied. I guess they assume it's fake. I tried to call them... no answer. I sent an email to explain to them that I do photography. That's why the pictures look professional. They responded by deleting the account. How do they make any money with this site? Ad revenue only? I was just about to pay for a year membership. I can't even upload a decent picture of myself. Idiots.

Date of experience: March 8, 2015
Cupid M. ThaiCupid Rep
over a year old

Hello,

Please contact team@CupidMedia.com and provide your registered email address or member ID as well as which site you are a member of, so we can investigate your profile and assist you further.

GB
1 review
9 helpful votes
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This company allows you to sign up for a short period of one month but then takes a much longer auto renewal if you forget to cancel. I signed up for one month and then they auto-renewed me for 3 months and took £49.99 from by bank account without my permission and refused to refund even 2 months of it. This kind of practise is widespread but never seen it where they take a longer period - shocking!

Date of experience: October 16, 2015

Overview

ThaiCupid has a rating of 1.5 stars from 58 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ThaiCupid most frequently mention customer service and fake profiles. ThaiCupid ranks 71st among Asian Dating sites.

service
14
value
13
shipping
8
returns
7
quality
11