TextNow

After five years of using this app and being general fine with the service I was terminated from it for violating their Terms of Service (ToS). They won't explain what I did or reinstate after chatting with them (no customer service number to call) but of course they're going to keep my money and Apple won't refund it either since it's been more than 60 days since my subscription renewal.

Great little scam they and Apple have going on. Cut the service but keep the money. Then split the pot at the end for a nice payday.

Don't get sucked into their scam world and save yourself the aggravation.

I had my textnow account for several years and even paid for the verification code service. My account apparently violated their terms of service even though I texted my friend and then couldn't text her any more. There seems to be no customer service number to reach and have been unsuccessful in resolving this. It's basically a scam because they take your money and you have no way to get it back or anything. I loved textnow until they did this. Can't count on them anymore.

I have an annual subscription from Textnow starts from Sept 2021 - Sept 2022.
But on Feb 2022, they unilaterally denied the service.
When I contacted their customer support person Jason, he refused to service and denied to refund the money. Pathetic.

I have been stalked and harassed for two years because of companies like this. I complain every night and they do absolutely nothing except send back a scripted message about how they are sorry and I should contact my local authorities. They will not even assist the Officer who is working on the case. They do not care about my safety and have lack of concern for anyone except the criminals who use this service. I have contacted the FCC, the FBI, and new stations. This will not end well... for them.

Every year right in Nov. DEC THEY say we have to update. Every year I click on that button. I end up having to get a new number. It deletes all my contacts. I was told by another phone company that's they way it works. I think its awful but some don't care to have 2 and 3 phones. So it's convient but yet so incontinent.

First of all the phones from textnow must be factory rejects with no support. I got service for my whole family and what a mistake that was... I tried to give them a fair shake but now I have a pile of junk phones and they continue to Bill my Paypal account with absolutely no service! 3 months ago I went with another carrier and I had to close my paypal account to stop the billing on my credit cards and of course I can't get anyone to reply for my request of reimbursement of extra payments.
Stay away from Textnow! Big Ripoff!

At first it was wonderful. They had a family plan and I was able to refer people for credit. For years, I was able to add my husband, my non profit business, my 2 stepsons, even my daughter and son. Now, they did away with family plans and I'm left with over a $3300 credit I can't transfer to my nonprofit business or any other line. To even things out. If I would've know it would be like this, I never would have chosen TextNow. I actually have us mobile now. And I love it. It's cheaper than TextNow. Unlimited everything

The main reason I made this review is because of one thing. I tried to use a phone number to keep my Google account safe so I put my Textnow phone number into where it was telling me to fill it in and then went to Textnow because it was telling me enter a 6-digit code in a text I was supposed to receive. Instead I received a text telling me that in order to receive verification codes I have to "upgrade my account" with a link. I click on the link but nothing happens. Like why do I need to upgrade my account? Why can't I just receive verification codes like any other texting app? So that concludes my summary. Basically if you use Textnow for texting and want to use a phone number for recovery of your Google account you can't for some stupid reason.