TextbookRush has a rating of 4.3 stars from 798 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextbookRush most frequently mention great experience, easy process and quick payment. TextbookRush ranks 6th among Textbooks sites.
My experience was terrible. They closed my account and I keep advising customer service live in a different household but yet you still discontinued my account. Rules are per household. Plus I already sent books to you and I still haven't been paid. So they close your account, keep your books, and not pay you. Customer Service do not listen to your needs, neither concerned about the needs of the customer. They keep sending a scribed answer which is not true. The rep was not willing to hear anything I have to say.
Process is very easy, I only wish that there was an option to scan multiple ibsn #s with phone camera like BooksRun has on their webpage instead of having to manually add each number of the ibsns.
Always great deals on books and great customer service!
They stand behind their sales 100% and i know first hand!
Great simple and easy. Paid more than other book buy back places.
Everything was easy and from finding TextbookRush, to receiving our check was about 10 days. Highly recommend.
Looking for this book based on a recommendation in a fly fishing article.
Niice hardback book, received in great condition.
This is a great place to do business with easy selling and fast payment
Great service. My daughter had this book sitting on her desk for over a year. So happy to get it out of my house and get some money in the process. The service was quick and easy!
Great service as always but website seems to run a little slow for some reason compared to other buy back companies.
Thanks for being quick and easy to do business with - very helpful, have purchased multiple items, happy with quality and service
Quick, easy, and efficient. The book was priced way lower than any other seller. Very happy with my purchase!
Was very pleased with this transaction. Got a good price for the books I wanted to sell and got a check in the mail within reasonable amount of time.
Pretty simple. Will see how the rest of the transaction goes.
Great buyback experience! They email you and let you know when your books are received, checked in, and paid.
Easy to use. Fair prices. My book arrived in perfect condition. I was worried that there might be scratches on the cover or a slightly ripped spot here or there, but nothing. The book arrived in perfect condition. I love my new book!
Great I can get in touch with someone on the phone really a plus. Because of that I sell all the quantities to you
They pay what they say they will pay and fast!
Survey is demanding I say more?!
This company honors their quotes and pay quickly. They respond quickly to me if I have any issues. They do a good Job!
I required five textbooks and TextbookRush had four on them on the website with a great price. I placed the order and received three out of four of the books. I had my first class with no book and then after reaching out to the company, I was informed that the company no longer carried the textbook. Now I will miss a second class without one of my books. Looks like I will have to pay $200+ for it from the school. The disappointing part was that I was not notified until I reached out. Great value for the materials but not so good at communicating.
It was easy to check the value of my books and sell it to TextbookRush. I also received my money within 2 business days after I received an email that they received my books.
Place your isbn numbers and a price comes up. It is a very easy site to use
Answer: My main complaint with this company is that they agreed to take my returns/trade-ins that were brand new books, but then later they said the (new!) books were unacceptable and refused to say why. They sent them back to me and I sold them to another company, who gave me no trouble or shady answers. I would suggest Amazon student- they deliver exactly what that say, and are fair about returns and trade-ins.