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TenorShare
business logo of TenorShare

TenorShareReviews 1,292

2.6

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TenorShare Reviews Summary

TenorShare has a rating of 2.6 stars from 1,292 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TenorShare most frequently mention refund policy, day money and credit card. TenorShare ranks 17th among Software sites.

service
886
value
868
returns
743
quality
841
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Lebanon
1 review
1 helpful vote
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Amazing
February 16, 2022

The service is good and the experience is amazing along with easy guide. And above all the customer service is responsive

Date of experience: February 16, 2022
Connecticut
1 review
0 helpful votes
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Bad company
February 15, 2022

STAY AWAY FROM them… this software does not work and does not do anything of what they advertise. Refund will never happen. They take long time to answer emails and always giving the way around not to do the refund and at the end they ignore you. The worse purchase ever… do not trust them.

Date of experience: February 15, 2022
California
1 review
0 helpful votes
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Only after purchasing I realized they can't save my data. Also they don't return money even if not used. Complete frauds stay away

Date of experience: February 15, 2022
Texas
1 review
0 helpful votes
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DONT KNOW WHAT I DO WITHOUT TENOSHARE,
February 11, 2022

I don't do very many things on a computer and I don't know to much about software n phones either, but every question I had to both of my issues with each android or iPhone was answered right away and the customer service was great. The first time I ordered 4ukey for iPhone I accidentally asked for the software On windows instead of my Mac and they responded right away with a new key and explained the process to me n I would recommend this to everyone cause we all have issues with our phones eventually or know someone close to us that will n whether it's the 4ukey for ios or the 4ukey I eventually got also for my daughter's Droid the apps are easy to use and everything works perfect.
I've just a t now downloaded the reiboot for Droid for my daufmghters phone and the will always have a customer from me cause I'm sure they will always be coming out with newer software needed for newer updates.

Date of experience: February 10, 2022
Egypt
1 review
1 helpful vote
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Data Recovery
February 8, 2022

Tenor share is one of the promising programs which will improve there products in the next few times because they can concentrate on the customer satisfaction and fill his needs, from my point of view they will penetrate alot of markets as soon as possible

Date of experience: February 8, 2022
Hong Kong
1 review
0 helpful votes
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This company is a scam
February 4, 2022

This company is a scam. Reiboot couldnt help fix the IOS sytem in my phone. So I went to Apple store to see whether my phone could be fixed. Apple store said the mainboard died so there was no way to fix. I emailed Tenorshare and asked for a refund but they replied really slow like three days after! And they replied me with rubbish ('try the whole procedures again'). Later I found they charged me for the second bill! I emailed them to ask for a refund again and they were not willing... This is totally a fraud! How can they gain $550 HKD without putting any afford?! In real world people work hard to gain money do they know it? I am going to upload a video to tell people of this news if they still dont give me a refund!

Date of experience: February 4, 2022
Georgia
1 review
0 helpful votes
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Do not buy!
February 3, 2022

Android unlock does not work and they will not issue a refund, but insist on getting other software at a discounted price. I don't need other software. Good thing I paid with PayPal and PayPal ruled the dispute in my favor and paid me back. This company does not keep its own policy when it comes to refunds. Beware!

Date of experience: February 3, 2022
Romania
1 review
2 helpful votes
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Refund policy
January 30, 2022

I purchased Tenorshare 4DDiG, deleted files recovery software. It recovered the file I accidentally deleted, from 4 different spots, but all in a corrupted for.
For 2 weeks now I am discussing with Tenorshare representative to get a refund. As their software did not do the job.
Max they agreed was to 50% refund.
Is nothing specified in their Refund Policy about partial refund.

TAKE CARE when you do a purchase from Tenorshare.

Date of experience: January 30, 2022
Israel
1 review
0 helpful votes
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Best program ever!
January 30, 2022

When you need them they respond quickly!
They are very nice people.
Just buy them! And you will save time and money!
Thank you for help me!
Ori from Israel :)

Date of experience: January 29, 2022
Australia
1 review
0 helpful votes
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My iPhone 12 bricked and I could not fix using iTunes so I bought Tenorshare Reiboot online. The softwear could not fix so i went to apple store and boom fixed. Asked Reiboot for refund and many emails later, I was told NO. Scam DO NOT RISK IT $50 AUD ill never get back.

Date of experience: January 29, 2022
India
1 review
0 helpful votes
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Review
January 30, 2022

Great app for transferring data and messages
Works good...!

Date of experience: January 28, 2022
Ohio
1 review
1 helpful vote
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Not what you think
January 28, 2022

So tried 2 devices, one is now dead after their firmware installed. They now say I need to purchase another service they sell to get back to where it can be unlocked? This is nothing but a scam. IPhone and iPad both still locked and I'm out $. If that all sounds fun wait until you cancel the subscription. I still can't.

Date of experience: January 28, 2022
Texas
1 review
4 helpful votes
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Customer service sucks
January 26, 2022

Software did not fix my phone and customer service is a joke. They are in china so you have to wait a day for a response due to time differences. After customer service asking pretty much the same questions over and over for about a week. No refund…they want you to keep trying there software for 30 days in order to get the refund. Who's has 30 days to be without a phone. Took to apple they fixed it in 30 minutes.

Date of experience: January 26, 2022
Israel
1 review
0 helpful votes
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Thanks for resolving this issue. I'd spent hours trawling the web for ways of transferring WhatsApp from an Android to an iPhone and iCareFone was the only thing that worked in the end.

Date of experience: January 25, 2022
Mozambique
1 review
0 helpful votes
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This app is very good to fix many issues from hardware to software of mobile devices either iPhone or Android!

Date of experience: January 24, 2022
Australia
1 review
3 helpful votes
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Don't expect a Refund
January 22, 2022

Don't expect a refund if Reiboot doesn't work. They will just say it is due to a hardware issue. My Samsung S7 was 7 years old, had never had a hardware problem but jammed up when I did a factory reset.

Date of experience: January 22, 2022
Singapore
0 reviews
0 helpful votes
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Good
January 21, 2022

Faster app than any app. But the mobile version need the extra hours. Better buy the desktop version

Date of experience: January 20, 2022
New Zealand
1 review
2 helpful votes
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Scammy!
January 11, 2022

These guys don't respond to support tickets. So their software didn't work as advertised. I asked for a refund as per their policy of 30 day refunds. No response. Almost 4 days now, yet they say they take 48h at Max to respond. They also have enabled an automatic subscription and don't responsd to tickets to cancel this and refund my money. Pity. What a scammy company.

Date of experience: January 11, 2022
Arizona
1 review
0 helpful votes
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BUYER BEWARE!
January 11, 2022

My Samsung phone locked up because of an inadvertent password entry. I purchased the phone unlock software for $50. I followed all of the directions for phone unlock and when finished, the phone was still locked. I contacted customer service, giving a detailed description of what occurred and informing them that I had unlocked the phone on my own after their software failed. I requested a refund since their software did not perform as advertised. They gave me a series of email messages that added no value and told me that since I had changed my mind about their software, their refund policy did not allow them to refund my money. They offered me any other piece of software in their inventory, but I refused.

DO NOT DEAL WITH THIS COMPANY UNLESS YOU WANT TO SIMPLY GIVE THEM YOUR MONEY!

Date of experience: January 11, 2022
Arizona
1 review
4 helpful votes
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Total scam
January 10, 2022

Not only does the service not work, but the company refuses to refund my money - even though they claim to have a "30 day money back guarantee". Although I have asked for a refund no less than 5 times, they just offer other products and/or services. False advertising. Total rip-off.

Date of experience: January 10, 2022