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TenorShare has a rating of 2.6 stars from 1,292 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TenorShare most frequently mention refund policy, day money and credit card. TenorShare ranks 17th among Software sites.
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STAY AWAY FROM them… this software does not work and does not do anything of what they advertise. Refund will never happen. They take long time to answer emails and always giving the way around not to do the refund and at the end they ignore you. The worse purchase ever… do not trust them.
Only after purchasing I realized they can't save my data. Also they don't return money even if not used. Complete frauds stay away
I don't do very many things on a computer and I don't know to much about software n phones either, but every question I had to both of my issues with each android or iPhone was answered right away and the customer service was great. The first time I ordered 4ukey for iPhone I accidentally asked for the software On windows instead of my Mac and they responded right away with a new key and explained the process to me n I would recommend this to everyone cause we all have issues with our phones eventually or know someone close to us that will n whether it's the 4ukey for ios or the 4ukey I eventually got also for my daughter's Droid the apps are easy to use and everything works perfect.
I've just a t now downloaded the reiboot for Droid for my daufmghters phone and the will always have a customer from me cause I'm sure they will always be coming out with newer software needed for newer updates.
Tenor share is one of the promising programs which will improve there products in the next few times because they can concentrate on the customer satisfaction and fill his needs, from my point of view they will penetrate alot of markets as soon as possible
This company is a scam. Reiboot couldnt help fix the IOS sytem in my phone. So I went to Apple store to see whether my phone could be fixed. Apple store said the mainboard died so there was no way to fix. I emailed Tenorshare and asked for a refund but they replied really slow like three days after! And they replied me with rubbish ('try the whole procedures again'). Later I found they charged me for the second bill! I emailed them to ask for a refund again and they were not willing... This is totally a fraud! How can they gain $550 HKD without putting any afford?! In real world people work hard to gain money do they know it? I am going to upload a video to tell people of this news if they still dont give me a refund!
Android unlock does not work and they will not issue a refund, but insist on getting other software at a discounted price. I don't need other software. Good thing I paid with PayPal and PayPal ruled the dispute in my favor and paid me back. This company does not keep its own policy when it comes to refunds. Beware!
I purchased Tenorshare 4DDiG, deleted files recovery software. It recovered the file I accidentally deleted, from 4 different spots, but all in a corrupted for.
For 2 weeks now I am discussing with Tenorshare representative to get a refund. As their software did not do the job.
Max they agreed was to 50% refund.
Is nothing specified in their Refund Policy about partial refund.
TAKE CARE when you do a purchase from Tenorshare.
When you need them they respond quickly!
They are very nice people.
Just buy them! And you will save time and money!
Thank you for help me!
Ori from Israel :)
My iPhone 12 bricked and I could not fix using iTunes so I bought Tenorshare Reiboot online. The softwear could not fix so i went to apple store and boom fixed. Asked Reiboot for refund and many emails later, I was told NO. Scam DO NOT RISK IT $50 AUD ill never get back.
So tried 2 devices, one is now dead after their firmware installed. They now say I need to purchase another service they sell to get back to where it can be unlocked? This is nothing but a scam. IPhone and iPad both still locked and I'm out $. If that all sounds fun wait until you cancel the subscription. I still can't.
Software did not fix my phone and customer service is a joke. They are in china so you have to wait a day for a response due to time differences. After customer service asking pretty much the same questions over and over for about a week. No refund…they want you to keep trying there software for 30 days in order to get the refund. Who's has 30 days to be without a phone. Took to apple they fixed it in 30 minutes.
Thanks for resolving this issue. I'd spent hours trawling the web for ways of transferring WhatsApp from an Android to an iPhone and iCareFone was the only thing that worked in the end.
This app is very good to fix many issues from hardware to software of mobile devices either iPhone or Android!
Don't expect a refund if Reiboot doesn't work. They will just say it is due to a hardware issue. My Samsung S7 was 7 years old, had never had a hardware problem but jammed up when I did a factory reset.
These guys don't respond to support tickets. So their software didn't work as advertised. I asked for a refund as per their policy of 30 day refunds. No response. Almost 4 days now, yet they say they take 48h at Max to respond. They also have enabled an automatic subscription and don't responsd to tickets to cancel this and refund my money. Pity. What a scammy company.
My Samsung phone locked up because of an inadvertent password entry. I purchased the phone unlock software for $50. I followed all of the directions for phone unlock and when finished, the phone was still locked. I contacted customer service, giving a detailed description of what occurred and informing them that I had unlocked the phone on my own after their software failed. I requested a refund since their software did not perform as advertised. They gave me a series of email messages that added no value and told me that since I had changed my mind about their software, their refund policy did not allow them to refund my money. They offered me any other piece of software in their inventory, but I refused.
DO NOT DEAL WITH THIS COMPANY UNLESS YOU WANT TO SIMPLY GIVE THEM YOUR MONEY!
Not only does the service not work, but the company refuses to refund my money - even though they claim to have a "30 day money back guarantee". Although I have asked for a refund no less than 5 times, they just offer other products and/or services. False advertising. Total rip-off.
Answer: Dear customer, It is completely legit, please don't worry. We are an international software company founded in 2007. We have created many award winning, highly-rated branded software products. Tenorshare employs the most talented developers to create high-level products. Tenorshare's focus is on the iOS, Android, Windows and Mac platforms and core technology study. We provide users with solutions for device content management, data recovery, password recovery, system repair and other practical mobile phone and computer essentials. Today, Tenorshare's products and services are trusted by more than 10 million users worldwide. Look forward to hearing from you soon. Best regards, Tenorshare Support Team
Answer: Dear customer, We are an international software company founded in 2007. We have created many award winning, highly-rated branded software products. Tenorshare employs the most talented developers to create high-level products. Tenorshare's focus is on the iOS, Android, Windows and Mac platforms and core technology study. We provide users with solutions for device content management, data recovery, password recovery, system repair and other practical mobile phone and computer essentials. Today, Tenorshare's products and services are trusted by more than 10 million users worldwide. Look forward to hearing from you soon. Best regards, Tenorshare Support Team
Answer: No, once you click a factory reset all data is erase your phone.
Answer: Yes, you can contact support team to get help. This is the contact information for Tenorshare support team: 1. Submit Online Form: https://support.tenorshare.com 2. Send Email to Support: support@tenorshare.com
Answer: Please contact support team to get help: 1. Submit Online Form: https://support.tenorshare.com 2. Send Email to Support: support@tenorshare.com
Answer: Please contact support team to get help: 1. Submit Online Form: https://support.tenorshare.com 2. Send Email to Support: support@tenorshare.com
Answer: Please contact support team to get help: 1. Submit Online Form: https://support.4ddig.com 2. Send Email to Support: support@4ddig.com
Answer: Please contact support team to get help: 1. Submit Online Form: https://support.tenorshare.com 2. Send Email to Support: support@tenorshare.com
Answer: Please contact support team to get help: 1. Submit Online Form: https://support.tenorshare.com 2. Send Email to Support: support@tenorshare.com
Answer: Sorry, we don't have phone number. Please contact support team to get help: 1. Submit Online Form: https://support.tenorshare.com 2. Send Email to Support: support@tenorshare.com