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    Telenor Norway

Corporate Values

Overview

Telenor Norway has a consumer rating of 1 star from 1 review indicating that most consumers are generally dissatisfied with their purchases. Telenor Norway also ranks 45th among Mobile Carriers sites.

How would you rate Telenor Norway?
Top Critical Review

“clueless & bad customer service that you have to pay for when you call”

ALisa O.
10/28/15

Basically I have been a customer for couple of years until they started rigging my payments 2ce as high and even cancelled the prices for suscribtion that I have been using. So I switched to cheaper alternative, but then I had to contact then again to get a paper for my residency permit that I have been customer from year x to year x. I called first time and explained what I needed asap, however 2 weeks later I get previous year invoice copy. So i call again, wait 2 weeks get a paper stating that by law they can't disclose my calls content. So I call again to find out wtf they are doing and why they waste my time with sending me nonsense, I haven't heard from them since. Each time I called they charged me as if I was in other country on my phone and I never even got help, such a rip off. In comparison it took a bank less than a work day to send me a confirmation that I am a customer there. Their behaviour is insulting tbh, they did wrong and just never got back to me at all.

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Reviews (1)

Rating

Timeframe

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alisao2
ALisa O.
6 reviews
36 helpful votes
October 28th, 2015
Basically I have been a customer for couple of years until they started rigging my payments 2ce as high and even cancelled the prices for suscribtion that I have been using. So I switched to cheaper alternative, but then I had to contact then again to get a paper for my residency permit that I have been customer from year x to year x. I called first time and explained what I needed asap, however 2 weeks later I get previous year invoice copy. So i call again, wait 2 weeks get a paper stating that by law they can't disclose my calls content. So I call again to find out wtf they are doing and why they waste my time with sending me nonsense, I haven't heard from them since. Each time I called they charged me as if I was in other country on my phone and I never even got help, such a rip off. In comparison it took a bank less than a work day to send me a confirmation that I am a customer there. Their behaviour is insulting tbh, they did wrong and just never got back to me at all.

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