• TeeShirtPalace

TeeShirtPalace

Overview

TeeShirtPalace has a rating of 3.3 stars from 934 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeeShirtPalace most frequently mention good quality, customer service, and fast delivery. TeeShirtPalace ranks 16th among T Shirts sites.

  • Service
    115

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 7.1%
Positive
1
Neutral
0
Negative
13

Instant Feedback

4,662 reviews

27
See all photos

What reviewers want you to know

Positive highlights

  • Super easy to order Tee shirt is as pictured Nice quality Would purchase again Shipping was quick

Critical highlights

  • Their customer service is awful, hardly responsive, rude, and difficult.
How would you rate TeeShirtPalace?
Top Positive Review

“Ordering and delivery were very quick”

Derry V.
8/15/21

Ordering and delivery were very quick. Sizes run a bit small, and 100% cotton can shrink, so order accordingly and wash in cold water. Very vibrant designs.

Top Critical Review

“Lost package”

Alesia L.
12/23/23

If your package gets lost, do not expect any help from this company. I called twice and set on hold for 10 to 15 mins at which point, their phone hung up on me. I emailed them as well and have yet to receive a response. All I ask was that they submit a claim with USPS. I had to file my own claim for their merchandise. I will not do business with them again.

Reviews (934)

Rating

Timeframe

Other

Reviews that mention popular keywords

tee shirt (86) customer service (76)
Thumbnail of user svccoptgenoff
1 review
0 helpful votes
December 23rd, 2023

If your package gets lost, do not expect any help from this company. I called twice and set on hold for 10 to 15 mins at which point, their phone hung up on me. I emailed them as well and have yet to receive a response. All I ask was that they submit a claim with USPS. I had to file my own claim for their merchandise. I will not do business with them again.

Tip for consumers:
They had insurance on the package, so I don't understand what the reasoning is for why they do not respond. I received 3 pkgs that day 11/30 from Amazon and USPS didn't mark them received. Then this pkg they marked received but it wasn't there.

Products used:
shirt

Service
Shipping
Thumbnail of user chandlerh40
1 review
0 helpful votes
January 2nd, 2024

Do not buy gifts though this terrible company. If they want to return it they charge a restocking fee

Service
Value
Shipping
Returns
Quality
Thumbnail of user pg5977
1 review
0 helpful votes
December 18th, 2023

This one of the most frustrating sites around.
If you need to change or cancel an order. You cannot go back to the site you ordered them on. You have to call them, so they can cancel.
The frustration is when they say it has been cancelled and you go back to change what you wanted to.
Go back into your account the next day. You cannot tell, what has been cancelled and what is active.
Even more frustrating, when I get charged for a purchase that was cancelled.
And company says, "have your bank call us". Excuse me?

Products used:
T shirts SISTER

Service
Value
Shipping
Returns
Quality
Thumbnail of user eoinm19
1 review
3 helpful votes
February 9th, 2020

Ordered a T-shirt and after it not arriving I contacted customer service and asking where my parcel was and they weren't helpful at all. After another week of my parcel not arriving I asked for a refund and they are refusing to respond to me. It's been a month and still haven't received my parcel

* TeeShirtPalace attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user katief415
1 review
2 helpful votes
May 23rd, 2022
Verified purchase

Worst experience. Package lost…customer service is useless and doesn't care and won't give me my money back. Stay away from this place! Stole $80 > :(

Tip for consumers:
Stay away! Worst customer service ever! And expensive and high shipping that you’ll never receive! AWFUL

Products used:
Never received them!

Service
Value
Shipping
Returns
Thumbnail of user n.r.c
1 review
2 helpful votes
June 2nd, 2023

NOT an xxl. More like a Medium! And No Returning it, per their policy. Design might be perfect but sizing is OFF! Be aware!

Thumbnail of user carldevans
1 review
0 helpful votes
December 4th, 2023

Scammers use bots to steal designs from Amazon merch and they repost them of sell them to sites like this. Please don't support site like the that steal from other artists.

Service
Value
Shipping
Returns
Quality
Thumbnail of user nikkob4
1 review
1 helpful vote
September 11th, 2021

I tried signing in to check on my order and it won't let me log in, it keeps saying incorrect password, then I rest it twice and still won't work!

Products used:
Hat

Service
Thumbnail of user eugenew131
1 review
1 helpful vote
September 2nd, 2021
Verified purchase

The shopping experience was easy. The product once receive dL looks nothing like what was advertised.

Reason I chose this business:

I choose TeeShirtPalace because I was deceived by the photo of the product I purchased. Looks are truly deceiving. I’ll never purchase anything from your company again. Money truly wasted.

Thumbnail of user luism573
1 review
0 helpful votes
September 16th, 2021
Verified purchase

I ordered a white Tokyo Olympics 2021 pullover hoody but received a blue one.

Reason I chose this business:

It was the only place to find the sweatshirt I was looking for.

* TeeShirtPalace attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user melissao633
1 review
0 helpful votes
December 6th, 2021
Verified purchase

My order was returned and I have no idea why. Never received any notice saying it was returned nor have I received a refund.

Thumbnail of user tomp1451
1 review
1 helpful vote
October 15th, 2023

One shirt I bought was printed terribly on the cheapest t-shirt I've ever seen. The other two t-shirts I bought never showed up and the customer service was non-existent. At first they asked us to wait, then they lied, then they stopped responding. Seeing how the artwork was an exact replica of an original I later found, I think they people are just stealing artwork and never actually making the tshirts.

Tip for consumers:
I think this is a scammer site.

Products used:
t-shirt

Service
Value
Shipping
Returns
Quality
Thumbnail of user jasonm2126
1 review
0 helpful votes
November 20th, 2021
Verified purchase
Thumbnail of user elizabethw1539
1 review
0 helpful votes
November 28th, 2021
Verified purchase

The shirts did not arrive in time for the event I needed them for. Now the company will not answer my repeated messages on how to exchange or return them.

Thumbnail of user robine337
1 review
0 helpful votes
December 18th, 2021
Verified purchase

I Did not receive my order. I did not hit I recs, I hit did not receive! I ordered on 11/2 2 items and haven't recs either.

Thumbnail of user toddr301
1 review
1 helpful vote
June 16th, 2021

Misleading and no customer service dishonest not helping not helpful quality misleading no good not good

* TeeShirtPalace attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user patd319
1 review
0 helpful votes
December 1st, 2021
Verified purchase

Ordered charcoal and they sent blue.
Ordered charcoal and they sent blue.

Thumbnail of user deangeloj3
1 review
0 helpful votes
November 13th, 2021

How do you pay $14.95 for 2 day shipping and a week later still no shirt? If someone else has the answer, I'm listening.

Thumbnail of user briank1608
1 review
0 helpful votes
November 28th, 2021
Verified purchase

Ordered Thanksgiving T shirts for entire family 2 weeks ahead of holiday and never received. When they do arrive, they're going right back.

Thumbnail of user pamj154
1 review
0 helpful votes
December 18th, 2021
Verified purchase

The mens shirts were done correctly
The womend where a mish mash of different brands... quality was not there... sorry... but logo on front was very cute!

Reason I chose this business:

They had a logo I wanted

Thumbnail of user sharonp1289
1 review
0 helpful votes
August 20th, 2021
Verified purchase

Both shirts were a lot larger than the normal medium and small that I thought I was getting.

Reason I chose this business:

Convenience.

Thumbnail of user thosh7
1 review
0 helpful votes
December 8th, 2021
Verified purchase

Imprint was printed in two places instead of where I positioned it. The 2nd line did not show when I submitted it or on the picture that I ordered

Thumbnail of user eimym
1 review
0 helpful votes
December 6th, 2021
Verified purchase

I got a 2T sweater that runs so small. It looks like an iron was left on it on a couple of different places. It was a Christmas present so don't want to deal with the hassle of returning or refunding since it won't get here on time

Thumbnail of user carolr1176
1 review
0 helpful votes
August 27th, 2021
Verified purchase
• Updated review

Too small. Does not fit well
Disappointed in my size

Too small
August 24th, 2021
Verified purchase
• Previous review

Too small. Does not fit well
Disappointed in my size

Nice choices
July 15th, 2021
Verified site experience
• Previous review
Thumbnail of user thomasm2739
1 review
0 helpful votes
September 26th, 2021
Verified purchase

The shipping took much longer then expected. Tee shirt was too wide. Ordered a large.

Reason I chose this business:

Liked the way the tee shirt looked.

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From the business

Shop tons of Unique & Novelty Funny T-shirts, Hoodies, Tanks, Accessories, Kids & Women's Clothing. Find licensed brands from Superman, Batman, and

Business History

We are a family owned company located in Southfield Michigan.

Company Representative

Thumbnail of user michaelt2268
michael t.
Typically does not respond to reviews

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3.3
934 reviews
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