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The company has garnered significant criticism regarding its customer service and product quality. Many customers report issues with incorrect orders, poor workmanship, and delays in shipping, leading to frustration and dissatisfaction. Communication with customer service appears to be lacking, with numerous complaints about unresponsive support and inadequate resolutions for problems. On a positive note, some customers appreciate the variety of products offered. However, the overwhelming sentiment suggests that potential buyers should exercise caution, as the negative experiences related to service and product quality overshadow the few positive remarks.
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Customer service was very helpful when I needed an exchange! The ordering process was very easy also!
Great selections/styles/colors! However, the women's T ran small so I will need to return that for another size.
Came in just a couple of days and it looks really good. I love it
Easy until you sent this survey now I'm considering removing a star.
Ordered a shirt and got it. Apparently I'm supposed to type 50 characters to say that, so here it is.
Fast shipping, easy ordering process, great selection
Very clear website - easy to use. Hope the quality of the shirt is good.
Very clear website - easy to use. Hope the quality of the shirt is good.
Website easy to find, able to order without issues on website.
Website easy to find, able to order without issues on website.
Excellent service and fair price. Very happy with my purchase.
I never received any updated information on when my order was going to arrive.
Easy ordering and delivery. Shirts are true to size
I do not like FedEx. They never deliver when they state they will.
Good selection of items I was looking for. Reasonable prices. Easy to navigate. Quick chek out.
Easy to order and navigate the website
Great selection also
Easy to order and navigate the website
Found exactly what I wanted but I ordered one size too small.
Good quality and delivery on time. Will order from there again.
The women's large size I ordered was on the small side.
Thank you for good service. Good fast service is as important as price
Answer: We here at tee shirt palace would like to apologize for any injustices you feel you may have received. But we do not copy others designs we employ 20 graphic designers that create our t-shirt designs. If you have had a problem with your order please contact or customer service toll free 844 872 5223
Answer: 3-7 days from when ordered to arrive at your house
Answer: Please call customer service 248-549-7922 they will help you out.
Answer: We are an american company based in southfield MI.
Answer: Please call customer service 248-549-7922 they will help you out
Answer: They are youth sizes but would order 1 size bigger
Answer: Please email support@teeshirtpalace.com to find out.
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