On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered significant criticism regarding its customer service and product quality. Many customers report issues with incorrect orders, poor workmanship, and delays in shipping, leading to frustration and dissatisfaction. Communication with customer service appears to be lacking, with numerous complaints about unresponsive support and inadequate resolutions for problems. On a positive note, some customers appreciate the variety of products offered. However, the overwhelming sentiment suggests that potential buyers should exercise caution, as the negative experiences related to service and product quality overshadow the few positive remarks.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Want this merch for the March oct 2! Excellent
Excellent
The T-shirts were exactly as we expected. Good quality and the sizes are true to American sizes. In other words an XL is actually extra large!
Quick and easy to get. Excellent service and great shirt.
Pretty easy, order, shipment was prompt, and product seems to be, a quality one. I'm happy, and wouldn't hesitate, to order from you, again, thanks for a good shopping experience
Lots of choices. Explained the sizing well. Price was right
My experience was from start to finish. They had the correct size, the order was processed quickly and I received it in six days.
Easy to complete and the order arrived on time and in great condition
Original order USPS shipping label was generated but order never shipped. I asked customer service to reship. After another week, new package made it into the postal system. Four days later I received TWO identical items in separate packages. Why? Original order placed 10 days prior to a birthday. Did not receive package(s) until 17 days after birthday.
Very easy website. Order was delivered and Tee shirt looked as well as expected.
I emailed with a question and received a quick response
I never got any of the shirts going turn you crooks into paypal.
Very responsive with emails. Good shipping time. Will use these guys again. Well done
Great functionality of website and great selection of products. Thank you!
Order took a while to get here, I guess maybe shipping was delayed due to covid restrictions.
Intuitive interface / items showed up in a timely manner
I placed my order on 9/6, but didn't receive it until 9/18,12 days later
I wasn't in any great rush to get it, but it seems odd
The package was postmarked 9/7 first class mail from Livonia, MI - it shouldn't take 11 days to get a package from MI to NY
Also your tracking system was of very little use; what concerns people these days is getting speedy notification that their order has ARRIVED because of the prevalence of theft - it would be better if you could send notification of delivery via TEXT MESSAGE
But I did get my order despite the long delay and the enhanced possibility of theft since I had no way to know when it had arrived other than to check my mailbox frequently, which is a nuisance
The shirt I ordered was a quality product and I'm glad to have it
Very easy ordering and received my product quickly.
My first time I will know more when I receive the merchandise
Answer: We here at tee shirt palace would like to apologize for any injustices you feel you may have received. But we do not copy others designs we employ 20 graphic designers that create our t-shirt designs. If you have had a problem with your order please contact or customer service toll free 844 872 5223
Answer: 3-7 days from when ordered to arrive at your house
Answer: Please call customer service 248-549-7922 they will help you out.
Answer: We are an american company based in southfield MI.
Answer: Please call customer service 248-549-7922 they will help you out
Answer: They are youth sizes but would order 1 size bigger
Answer: Please email support@teeshirtpalace.com to find out.
Shop tons of Unique & Novelty Funny T-shirts, Hoodies, Tanks, Accessories, Kids & Women's Clothing. Find licensed brands from Superman, Batman, and