Technomarket.bg

I bought several items (6) last week. Online. Some cheaper and 1 expensive one.
My previous experiences with this company were good. Informed when the item(s) would be delivered etc.

Now, a part, the cheapest part of the order (4 items) were delivered December 6th. No information at all about the other 2 items.

I send an email, no reply. I filled in the web form. The first time I received a reply. That I would be contacted very soon for the delivery. Which didn't happen.

On the website of the delivery company there is no info. Except they are awaiting for the receipt of the package. And that is there for 4 days now.

I emailed the company again to ask where are the other 2 items. No response. There is not much that I hate more than being ignored and not being answered.

Again I used the web form. Again no response.

I haven't received the 2 items. Converted to Euro's with a value around € 750,00.

I filed a complaint with Online Dispute Resolution but that'll take time.
And in the meantime I do not have the items for which I have paid for.

Date of experience: December 06,2022
-------------------------------------------

11-12-2022 Update
I received and email from the company that my order wasn't completed. It becomes crazier with the second. It was completed and paid for! And partly received.

What they did was removing the parcel number that wasn't delivered (luckily I have the screenshots) and added a new parcel (yesterday!) which is now visible at the website of the delivery company.

I am not going to accept this parcel.
No answers, after that lies as an answer and no excuses at all? No way!