TeamBuy.ca

I initially really liked this site. I ordered a couple things and was generally satisfied with the delivery time and the product I received. My sister did order a dress that took a few months to finally arrive but we understood that this could happen from time to time being that they have to get enough orders before the deal closes. Once I ordered a product that was completely disappointing and I had to throw out without using. But my biggest beef with this site and why I am compelled to write this review is the issue with using my credit card. There is some type of glitch which is true for both myself and my sister in which when we try to use our credit card that worked fine before and works fine on other sites, we get a message that says our card is maxed out or there is a problem with our card. The first time it happened to her, she was of course distressed that her card had been compromised some how. But this not being the case, thankfully she called teambuy and was treated to some horrible, insensitive customer service. When I noticed the same messages coming up when I used my card, I emailed them and when none of their suggestions worked, ie using mozilla instead of internet explorer, I gave up. These people don't seem go give a $#*! that there is a problem with their website and basically puts the blame on you the person trying to support their business. It's unfortunate because you can find some great deals, but I just can't get over the condescending attitude of their customer service staff. I'm done with teambuy.

I have used their service several times, my experience was often good, but this is because I do my research.
They have two types of deals: local businesses and products. DO NOT BUY PRODUCTS FROM THEM! Their products are low quality chinese junk that can be bought for a lower price from aliexpress.com. You can check, they take the info and pictures directly from aliexpress. I personally bought a few items from aliexpress and was so disappointed by the horrendous quality that I never even bothered to use them. I later saw the same products on teambuy (only for a higher price) and knew who I was dealing with.
As for their local business deals, those are rare where I live and are a hit and miss. For instance they had a few restaurant deals, for restaurants that deserve to be closed to begin with. I did like the deals they had for the Lindt outlet boutique as I had a chance to buy good chocolate for half the price. Really, that Lindt deal is the only reason I give them 2 stars instead of 1.

Being a deal junky, I just had to buy another coupon from another one of these daily deal web sites. The problem that I had was that it was for an automatic garbage can. I've bought numerous products from teambuy.ca before with no issues; however, with this one they sent me an email that the shipment is delayed 3 months. Now, I didn't want to wait that long as I have already been waiting for 1.5 months for this garbage can to ship. I tried to contact the merchant numerous times to to avail so naturally I was a little upset. I went ahead and contacted teambuy.ca for a refund and they said that they could only issue me a refund in Teambuy credits. After numerous emails back and forth and finally me having to threaten to call my credit card company, they agreed to issue a full refund back on my credit card. This whole experience was very disappointing. They should more carefully screen their merchants and issue a refund immediately if the customer is unhappy.