Booked pickup for Manchester Airport. Driver failed to show. First phone call to him elicited a mumbled (sleepy) response about traffic. Then phone switched off.
I had foolishly paid in advance and have had no response from taxi quoter to any of my emails requesting a refund.
While this site may not be a sham, it is entirely unprofessional and should be avoided
Take your £80 deposit then don't pick up 15 girls for a hen party, hang up the telephone every time you call. Called the office over 20 times to be told someone will get back to me, non one ever calls back & the staff are just damn right rude.
I would advise no one to use this company! I will not let this go until I get a full refund!
Hello Everyone,
WARNING! Don't Trust Them or there other companies
1. http://cabtransfers.co.uk
2. http://www.betterfares.co.uk
3. http://www.taxiquoter.co.uk
I was also an affiliated taxi company for this taxi booking agent, i paid them and they made me a rubbish website with a horrible system and i never got any job worth doing. I would complain about no work coming from the website and they would then send me rubbish work which is not worth doing. There excuse will then be "We sent you work but you didn't want to do it". Rubbish Company.
Thanks, BE WARNED!
I could expand on the issues I encountered which include turning up (well they did get to within a Street or so of the pickup point so some might say that counts as turning up) 15 minutes late, charging double the standard local rates for the job, having vomit residue on the car seats (I actually booked the VIP service so God only knows you can expect from their normal drivers).
The best way I can describe this poor excuse for a taxi service provider is to use their own words You can stick your [trustpilot] post up your arse! Customer service is clearly not their strong point but then neither is punctuality, nor locational awareness, nor cleanliness or for that matter personal hygiene. They are a disgrace: avoid like the plague.
Driver collected us late, admittedly the time had been changed, but when he said he was 20 minutes away, he actually showed up around 45 minutes later. Collected 13 of us from London at 12.30 in the morning, on the motorway on the way home, broke down with no hard shoulder because... HE HAD NO FUEL! Ended up being stuck on the side of the road for 3 hours, with no explanation, finally the police came and if it wasn't for them, we'd have been stuck there all night. Disgusting service which ruined my friend's hen do, avoid these people.
AVOID AT ALL COSTS. I went to book girlfriends hen do to Liverpool, 15 travellers. However something didn't seem right with the booking process, far cheaper than the others and seemed to vague in the booking process. Called the number it gave me, bloke answered, told me to hang on it then went dead. A lot of reviews say the same thing. Luckily I didn't part with any money.
The mini bus didn't arrive and we missed our ferry! When we called there was no answer and our "driver" apparently no longer works for the company. We were given wrong numbers and no other ways of contacting them. NEVER use this company!
My daughter booked a minibus to go to a festival. Paid £90 deposit out of £180 price quoted. No sign of the driver so rang Taxiquoteer. No answer. Rang mobile number for the driver and he said he would be 45 mins. They waited. No sign so rang again. No answer. So who are you supposed to contact? Had to pay £150 for taxis to music festival. Try to complain to Taxiquoter and was told by somebody who spoke poor English on a terrible line to ring back tomorrow. If you want letting down then ring these cowboys because you won't be disappointed
Booked a Taxi for my wifes birthday treat. Was contacted to inform me that despite the website accepting the booking on behalf of a company no taxi was available. I have not had a refund of the advanced payment made at time of booking. I have had no response to repeated emails/online contacts. Avoid at all costs... complete rip off.
I was an affiliated taxi company for this taxi booking agent, they would take the booking and if you paid on credit card they would never pay us our fare. Never use this company, Always go directly to a reportable company they are usualy cheaper than the booking agents
This appears to be a complete SCAM and should be avoided at all costs.
I booked and paid for a taxi from Southampton Airport to a local Guest House and paid £16.16 by credit card.
Prior to travelling I attempted to confirm pick-up arrangements. I have never received a reply to any emails and the quoted telephone number was never answered. I tried the taxi operator GUY PRICE TAXIS & MINIBUSES. Again - no reply to email or quoted landline. The mobile number was always answered by someone who told me it was a wrong number!
Needless to say, we arrived late at night at Southampton Airport and no taxi. Local drivers had never heard of Guy Price.
I'll now try and get a refund from the credit card provider. Wish me luck!
DO NOT USE THIS SITE
I booked two taxis and called the firm they had quoted me the unbelievable prices for, and that's just what they were - unbelievable! The taxi firm were completely unaware of this site and were shocked that it had provided me with their details! It's an absolute scam! I'm lucky I selected 'pay cash on pick up' I can imagine a lot of people would pay online.
This site needs to be shut down!
DO NOT USE THESE COYBOYS. Absolute jokers. Out for my 30th and they left 12 of us high and dry. They said they had no confirmation of our booking despite us having it on paper. Very close to ruining the night and cost us an arm & leg getting home. Biting my tongue writing this.
DO NOT USE THIS SITE!
I booked a minibus for my hen party and it did not show up!
The taxi company refsed to answer telephone calls and so did taxiquoter!
AWFUL!
Luckily I did not part with any money before hand.
Booked a taxi for a simple trip into town. Found a decent price... but it never turned up. Called the taxi firm who informed me that they were based 160 miles away, so hardly worth a £10 fare!
The email correspondence I've had since then has been nothing short of appalling. Ignoring me, avoiding my questions, and I've had to fight tooth & nail to get my deposit refunded.
AVOID AT ALL COSTS!
I had used this sight before and hadn't had a problem. However, A couple of weeks ago I booked a cab for LNH but the website somehow messed up the times. I called the taxi company GUY PRICE TAXI and they said they would do a full refund for my advanced payment and they never did. Been trying to call several times and there has been no answer. Scam.
Paid £46 for a taxi that never arrived. Have been chasing a refund for nearly a month. Office always seems to be closed and the only person that can issue refunds is always away. Completely dodgy, avoid at all cost.
DO NOT USE THEM. They often don't even bother turning up! Absolute useless customer service. And whatever you do, do not pay by card. If the quote is to good to be true, it probably is and you'll never see a cab at your door.
The guy making bookings refused to give any details about his cars or drivers unless you gave him credit card details. How you supposed to check their legit? I needed somebody to pick up my daughter, and explained this. Am I supposed to let her get in car with just anyone? We're being told assaults are uo by 50% this year in London alone, so how do we check these people?
Do not use this company - they have multiple websites and are scammers.
I booked a return mini bus for 12 people for a day out at the races. Paid a £80 deposit and £120 cash to the driver.
They used another taxi firm to our source the journey and when the driver arrived he showed up in a 8 seat mini bus as they had not booked it correctly with them so had problems with that in the end they had to send a taxi for the rest of us, they then tried charging us more money for that which we refused to pay as we had paid £200 already.
We then were never picked up at the end of the day, when calling the company back they said to call back Monday and that no one could help. We were left stranded and had to pay another £120 to get train back home.
Called the company Monday to speak to them about what happened and they said they would call back never did. Called again Tuesday and they said they were looking into it and would call me back in the hour. Never did. Called again and they said I never booked a return journey! Absolute liars and complete rip off just take your money! Also staff rude and managers never there when you ask to speak to them, very dodgy!
Do not use
Overview
TaxiQuoter.co.uk has a rating of 1.7 stars from 47 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TaxiQuoter.co.uk most frequently mention and credit card. TaxiQuoter.co.uk ranks 61st among Taxi sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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