website thubmnail of tastecard
How would you rate tastecard?
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GB
1 review
1 helpful vote
Follow Anna P.
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Stolen my money
January 26, 2023

Charging for canceled subscription every YEAR 3rd year in a row! And there is no possibility of canceling it anywhere else but online and as I dont use theirs card since 2020 I dont have required information to provide to log in and i am UNABLE to cancel it at all! Absolute robbery and I will have to keep paying them year by year till I die or they get bancrupt or shut for stealing peoples money... I LACK WORDS literally!

Date of experience: January 26, 2023
GB
1 review
2 helpful votes
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Absolutely useless
September 18, 2022

App doesn't work making the product completely worthless. Can't search for restaurants. Customer services very unhelpful. Don't seem to want to repair. Avoid

Date of experience: September 18, 2022
GB
1 review
7 helpful votes
Follow Dan C.
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TasteCard are a horrible and fraudulent company with absolutely no ethics or morals. Not only are the deals offered now completely lacking, meal discounts are pretty much Mon - thu if you can find anything you like and you can find similar offers on the restaurant websites yourself. On top of this if taste card have your payment details they will use them without your permission or provide you with a single reminder even if you accidentally signed up for auto renew a year before it was just due. Now I would've been forgiving of this if however on the same day and literally hour I saw the fee leave my account I contacted TasteCard for a refund and cancellation and was met with a no, which goes against my rights. I tried to fight the claim internally with them and they were rude and obnoxious. I would've taken them to small claims and won however they are preying on busy people like myself who just haven't got the time. I can see a lot of people have had this issue and if the only reason they are still in business is by nicking/thieving peoples money then they should be trading. I understand if it had been a month or maybe even a week before contacting them for a refund but an hour just goes to prove how disgusting they are!

Date of experience: October 10, 2021
GB
1 review
2 helpful votes
Follow Monika G.
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Don't waste your money
February 20, 2023

Useless. They will charge you even you don't use that card, thieves. Deals are sh*t. Not worth at all.

Date of experience: February 20, 2023
GB
1 review
1 helpful vote
Follow Fernando g.
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Like others have said, THIS IS A SCAM!
February 17, 2023

Once you sign up to their trial the app will stop working and they make it impossible to cancel the trial.

Date of experience: February 17, 2023
GB
9 reviews
21 helpful votes
Follow Harry B.
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I got a free trial to TasteCard and have gotten a lot of use out of it, mostly thanks to how handy the website/ iPhone app is at making it easy to find participating restaurants.

Only addition I might like if there was a way to get alerts for when new restaurants are added, but still really good.

Date of experience: March 4, 2011
Spain
1 review
0 helpful votes
Follow Ana F.
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It is really difficult to unsubscribe and after 3 months it is taking annual subscription.Fraude. They don't refund even you haven't used.

Date of experience: June 26, 2023
GB
1 review
1 helpful vote
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Stay Clear
November 7, 2023

Should have read reviews before going anywhere near this company, stay away. Fraudulent company, stay away at all costs

Date of experience: November 7, 2023
GB
9 reviews
9 helpful votes
Follow Dean W.
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Disgrace of a company
September 3, 2021

I wanted to give zero stars but it's not allowed.

Contacted Tastecard on 26th August as I tried to use the card in a restaurant and the app wouldn't open

Followed this up the following day by removing app and downloading again still no luck

Contacted Tastecard again and was on phone for over 30 mins then just got cut off

Followed their guidance to get a new password and re activate it, still no joy and no reply from Tastecard

Emailed 2 further times on 29th and 31st August, got no reply, called again on 1st September and after 45 mins waiting it cut me off again

The app is still not working just shorting out when you put in log in details still no reply from Tastecard and when I tried to call today they have taken down their phone lines, totally disgraceful behaviour

They take your money and don't offer a service, it's now been unusable since 26th August and they have made no contact whatsoever what's joke

Iv asked for a refund got no reply at all

Date of experience: September 3, 2021
GB
2 reviews
1 helpful vote
Follow Mary S.
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Money out of bank
I have no account
No membership no

They say it's a renewal but I have no account with them

Date of experience: July 4, 2023

Overview

tastecard has a rating of 1.1 stars from 30 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with tastecard most frequently mention and customer service. tastecard ranks 296th among Restaurants sites.

service
21
value
20
shipping
12
returns
18
quality
21