Before ordering, I had asked them to ask the seller whether the item was still available. It was. When ordering, the first problem was that Taobaoring's system would not accept the original Taobao link, so I copied it into the message field and sent off my order. Then I got the message "Order will be updated you soon after confirming with seller." When I had no update from them for ten days, I asked about the state of affairs. The reply I got was the item was sold out since I had not paid!

Regarding their answer, I had not got any "1st payment invoice". Not in my spam folder either. Otherwise I would have paid immediately. The fault was clearly theirs, not mine.

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Response from Purple X., TaoBaoRing Representative Responded on 12/11/17

1. We got your order on 29th November, about Chinese time - 19:00. Since it is too late, so, we confirm your order on 30th November.
2. On 30th November, we replied your message, thanks for your link again, and we will update order after confirming with seller. Then, about 19:00 - Chinese Time, we updated order, mail you 1st payment invoice that day. And we replied your notes: as seller replied, the item is right. It means that we confirmed and updated your order only spent 1 day.
3. We got your mail yesterday, but when we check the item again yesterday, the item has out of stock already since it haven't order in time.
Please check and consider whole process?

Bradley B.

5 reviews

4 helpful votes

“I've heard nothing but good reviews”

7/22/16

I atemped to order some stuff off taobao through tatobaoring. unfortunatly they were rare items and every seller was out of stock. they made sure to get the truth from taobao sellers to make sure an item was actually there in stock first and they were as fast as they could be about it. I'm in canada so I really didn't want to get screwed by a taobao seller so picking a good taobao agent was a must. I hear they actually take pictures of the stuff you buy to make sure you don't get ripped off by a taobao seller.

I'd buy through taobaoring anytime.