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GB
1 review
0 helpful votes
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I have a sim only contract with Talk Talk. This evening I have discovered that my account has been suspended due to an unpaid bill. I can not use my phone.The problem is that there is no unpaid bill. I pay monthly by direct debit. Checking my account on line my balance is 0.00. I pay my bills monthly by direct debit. I can not get any sense fro Talk Talk. My only option is to cancel my direct debit and obtain legal advise

Date of experience: August 5, 2024
GB
1 review
0 helpful votes
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Avoid talkmobile
October 14, 2015

I had a contract with talkmobile before and it was very good for the price I was paying. However, after upgrading my contract everything changed.
- First they mistakenly delivered my new phone to my previous address and then asked me to go to my previous address (about 300 mile away!) to get the phone! It took about 3 weeks to convince them that I need to have my phone with my home address!
- They accepted to pay compensation because of their mistake. I never received it.
- Terrible coverage. There are several areas in midlands and south east UK with very poor coverage. There is a coverage in several areas in with your phone shows internet access but their proxy does not let you to connect.
- The delivered phone is SUPER terrible. It started being switched off frequently after a while. Today I missed an important meeting because of that.

I would not suggest it at all. It is cheap but believe me it is not worth it.

Date of experience: October 14, 2015
GB
1 review
0 helpful votes
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Worst customer service
September 1, 2023

I damaged my SIM card whilst travelling abroad (I needed to use an international SIM card and when I got back to the country, my phone doesn't recognise it). I requested a replacement via web chat as I have no way of calling them or accessing my online account (you'll need sms verification for this). 8 days on and the SIM card have not arrived. I contacted them via web chat, have been passed to numerous agents, and the conversations were dropped. I have raised a complain via email and still awaiting a response. I ordered a SIM card from a different network as I'm frustrated with talkmobile's service. I just now need to transfer my mobile number once talkmobiles SIM card arrives.

Date of experience: September 1, 2023
GB
1 review
0 helpful votes
Follow Malkin K.
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The worse network ever i would never recommend very nasty customers services careless ppl on the other side of the fone
Ppl need to stop using this careless network

Date of experience: June 17, 2024
Pakistan
1 review
0 helpful votes
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Join This Site
August 26, 2015

These 2 sites r promoting this site in a wrong way saying we gave you employment join it

http://www.egapi.pt/en/ and http://www.cainhr.com/ please save your self don't be a fool

Date of experience: August 26, 2015
GB
12 reviews
54 helpful votes
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Helpful
July 2, 2018

Found talkmobile staff really helpful in sorting out technical and contract issues. Much better than my former provider, Virgin.

Date of experience: July 2, 2018