TackleDirect has a rating of 4.4 stars from 5,712 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TackleDirect most frequently mention good prices, customer service and fast delivery. TackleDirect ranks 69th among Fishing sites.
I always experience great customer service and my orders are always delivered promptly. Will be a life long customer. Thanks again!
Order was sent and arrived quickly with no damages. I am completely satisfied with the product as well as Tackle Direct.
I'm very happy with the purchase of a daiwa proteus saltwater, I catch two big grouper, and a big hog fish, excellent product,I'm very satisfied.
My only complaint was you were out of order a couple of times and I had to wait a week or 2 to get merchandise.
This is a great company to deal with. I have never had any kind of a problem with products sold or working with customer service
Order to a long time to ship. Contacted them after 2 weeks without shipping and never heard back. Order eventually shipped and was received ok.
I'm use to free & quick shipping from other businesses. Seem like I paid for shipping & took over 2 weeks to get my order.
Good. I wish the coupon codes didn't expire so fast. I could have saved myself $15. Especially after all that I have bought this year.
I ordered wrong item and contacted customer service and they were very helpful in the return item process. I would definitely shop with them again
There was no problems everything went fine I received my merchandise probably as fast as I could get it in so Yep it's all good
The product came securely packaged and the customer service rep answered all of my questions prior to placing my order.
Very positive experience, I love their website design, the shopping experience is easy, and I will buy from them again.
Ordered matching t shirts,,,told xxl shirt was now out of stock,.replacement shirts came quickly, but still wanted original matching shirts
The best, I have ordered rods, reels, tackle, always received everything quickly with no problems.
I Highly recommend Tackle Direct!
Not all items in stock at time of order. Promptly shipped as they came in at no additional shipping costs.
Great experience large selection and great price
I found the site to be a one stop shopping experience.
Thanks Rob
Very disappointed in them. Took a long time to receive them. Would have paid a lot more for less aggravation.
Easy to order. Good product, good price. Reasonable shipping charges. UPS shipping was a little slow. Ordered 9-9-2020, arrived 9-17-2020.
Not able to talk to a real person was disappointing but your service was superior. I will use you again.
Received my Seigler SM reel however the packaging had been tampered with before shipping. The canvas bag the reels come in was missing.
Answer: Yes, other companies I have used for online purchases are much better with communications and customer service.