TackleDirect has a rating of 4.4 stars from 5,712 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TackleDirect most frequently mention good prices, customer service and fast delivery. TackleDirect ranks 69th among Fishing sites.
The one thing was that I had the impression from the site the product was available immediately. When I received a backorder notice, I was not too happy. We worked it out
Great service. Once I put my order in, I was notified every time my package moved locations. It seemed like TackleDirect was just as anxious as I was to get my gear.
I reached out to you asking if I could deny shipment but you never replied in time so I ended up having to pay $90 in order to ship a rod back that I wanted to return which seems like a lot of money.
The Rocket Bobbers Mini works great for pan fish when using light tackle. Rocket Bobbers are the only bobbers I use. They are weighted for long casts.
My order was backordered. It took 3 phone calls to finally receive my order a month later. The last time I called it was finally corrected and the order was shipped.
Great experience shipping was in time and if it wasn't in stock they sipped the items as soon as they where in they sent emails when the items where shipped and when they would be there
Product was not as described as advertised. This product was for advertised for 20 - 300lbs decor line and will only be able to use on 20 - 80 lbs lines.
First time customer and whole process went smoothly! Quite impressed considering inconsistencies with other online companies orders recently. Wouldn't hesitate to recommend Tackle Direct.
My rod container came riped open Looks like it got caught in a convaier belt.I would have use it to store my rod.everything else is 5stars thank you howard duing
Dear,
Many times when i order from website i dont recieve the items on time and some time item is not available after i do the paurchase which delays the order.
The customer service are very knowledgeable and helpful. We will be shopping with Tackle Direct for a long time into the future. Thank you!
Tackle Direct was great Fed Ex is a bunch of morons. They kept trying to deliver my package to the wrong address and then argued with me about it Suggest you use UPS or USPS instead in the future
I've been a customer of TD for several years, and all then products I bought are of good quality. If you have any issues they will make it right!
Wish cheaper, faster alternatives for shipping were available but I reckon not much to do about that when ordering from far far away. E.g. Australia
Tackle Direct has been great. They are my go-to online source for fishing gear. I am very satisfied with all aspects of online purchasing.
Products fit my needs but six weeks is way to long missed getting them before my vacation if that's the norm probably won't order from here again
Tackle direct was the only place I could find this lure. I'm very happy with the product and it arrived in a timely manner
Had to make another order for rest of mounting bracket, otherwise all fine. It would be nice to have a quicker mailing option. Thank You
Customer service never returned call they promised. I called 3 more times only to have phone rind for 30 minutes and then call dropped.
Good price on these lures and shipping was OK.
It took 3-4 weeks before I received a response to an email about an order.
Answer: Yes, other companies I have used for online purchases are much better with communications and customer service.