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    T-bone.es

T-bone.es
Corporate Values

Overview

T-bone.es has a consumer rating of 1 star from 1 review indicating that most customers are generally dissatisfied with their purchases.

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How would you rate T-bone.es?
Top Critical Review

“It is a scam, a real fraud. Don't buy here...”

Isabel R.
8/17/19

DON'T BUY! IT'S A SCAM... First of all, when I first used the site I thought it is a store from Spain, and since I am from Portugal, it seemed really close and easy to buy from here... but I was wrong. When I choose and buyed a Mephisto snickers, I received an email saying that the money was going to be removed from an english shop located in London, but the produt would came from China. At this time I started to be affraid that this would go wrong, and did it. More or less 15-20 days after my order, I received a pack from a chinese contact. I open the pack, and inside there were some false Gucci sunglasses, not the snickers I order and payed 66. In that moment I realized that they sent me a wrong item, so I e-mail them, explaining all of this. They take always 24h to reply, and they simple tell me that it was a problem of mixed packs, and of stock, because the true is that they don't even have the item I payed for. And they are saying that they only will give 32% of the 66, because they payed part of the shipping costs... but of a produt I didn't even wanted. It's a scandal this kind of business that keep robbering and stealing from everyone with lame excuses. I am still trying to negociate with them, but I have contacts with international police, and if they don't refund what I payed for, I will open a process against them.

See critical reviews

Reviews (1)

Rating

Timeframe

Other

isabelr33
1 review
1 helpful vote
August 17th, 2019

DON'T BUY! IT'S A SCAM...
First of all, when I first used the site I thought it is a store from Spain, and since I am from Portugal, it seemed really close and easy to buy from here... but I was wrong.
When I choose and buyed a Mephisto snickers, I received an email saying that the money was going to be removed from an english shop located in London, but the produt would came from China.
At this time I started to be affraid that this would go wrong, and did it.
More or less 15-20 days after my order, I received a pack from a chinese contact.
I open the pack, and inside there were some false Gucci sunglasses, not the snickers I order and payed 66.
In that moment I realized that they sent me a wrong item, so I e-mail them, explaining all of this.
They take always 24h to reply, and they simple tell me that it was a problem of mixed packs, and of stock, because the true is that they don't even have the item I payed for.
And they are saying that they only will give 32% of the 66, because they payed part of the shipping costs... but of a produt I didn't even wanted.
It's a scandal this kind of business that keep robbering and stealing from everyone with lame excuses.
I am still trying to negociate with them, but I have contacts with international police, and if they don't refund what I payed for, I will open a process against them.

Q&A (1)

Answer:

A scam! DON'T BUY! IT'S A SCAM... First of all, when I first used the site I thought it is a store from Spain, and since I am from Portugal, it seemed really close and easy to buy from here... but I was wrong. When I choose and buyed a Mephisto snickers, I received an email saying that the money was going to be removed from an english shop located in London, but the produt would came from China. At this time I started to be affraid that this would go wrong, and did it. More or less 15-20 days after my order, I received a pack from a chinese contact. I open the pack, and inside there were some false Gucci sunglasses, not the snickers I order and payed 66. In that moment I realized that they sent me a wrong item, so I e-mail them, explaining all of this. They take always 24h to reply, and they simple tell me that it was a problem of mixed packs, and of stock, because the true is that they don't even have the item I payed for. And they are saying that they only will give 32% of the 66, because they payed part of the shipping costs... but of a produt I didn't even wanted. It's a scandal this kind of business that keep robbering and stealing from everyone with lame excuses. I am still trying to negociate with them, but I have contacts with international police, and if they don't refund what I payed for, I will open a process against them.

By Isabel R.

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