Swanson has a rating of 1.8 stars from 287 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Swanson most frequently mention customer service, free shipping, and long time problems. Swanson ranks 574th among Vitamins & Supplements sites.
This company responds to reviews on average within 21 days
My two supplements arrived in less than a week with standard shipping...good job Swanson! Of course, we like the products too, especially the quality and price are outstanding. Thanks again!
Swanson used to be my go to for certain supplements. There's only really 1 or 2 products that I need for them, so in order to save myself shipping on 30-60 days supplies, I'd stock up on 3-4 bottles at a time and pay that shipping all at once. Today I've gone on to buy my supply and there's a Limit of 1. For everything. I can't even buy 2 of the same lip balm. I like their products and have always liked their service in the past. But I refuse to pay $5.99 shipping every time I need a new bottle of a supplement. With that price added on it's cheaper to go somewhere else.
Been buying at Swanson for decades. No big issues except it was slow. I asked them to speed up the delivery if possible they have.They did add a fee on free shipping at times for a $1.79 not often. I checked around did not find any better for the price and quality.
So ive used them for 8 years now. The products are excellent quality and their prices are competitive.
A lot of prices have been hiked but not as bad as other reviewers have complained about.
Subscribe to the newsletter and you will keep getting discount codes ( a lot including free shipping - saving $7)
Heres as example: look at Apigenin - amazing new product - on amazon best price fro 120 caps of 50mg is between 19$ and 28$ different brands
Enter swanson: their MSRP for 90 pills of 50mg = 12$
With the usual codes you can get it for about 8-9$
But yesterday i bought it for 7$! They had a REAL 40% off
So to the complainers, give them another try
And to all others, always shop around for best deals, but include swanson in your short list:-)
Cheers
Tip for consumers:
recomended
Products used:
supplements
Ordered a Pura D'or shampoo cause they had the lowest price. I think it was diluted with water.
I did end up having a good experience with ordering and returning this item, and didn't have any problems doing that.
Products used:
Shampoo
I've ordered supplements from Swanson for many years.
I ordered some today because they sent me a discount.
They deliver quickly.
My purchase was received in approx. 4 days (very satisfied). The only problem was on of the tea boxes was a little squash, but other than that, I am satisfied and will purchase from them again.
Why were you on those sites?, that you saw Swanson Vitamin ads? I have never been to Brreibart News or to any Neo-nazi website---so I went to Breibart News to see these ads, because that would be upsetting to me also. However, I found no such ads. Provide a link to the page with the ad--or are you just another spreader of Hate?
I have bought Swanson Vitamins online for years and have always been satisfied with the shipping. I often pay 2.99 instead of going for free shipping because by the time I get around to ordering I am low or out of product.
For the most part I order the Swanson label product, and I always read the reviews first.
The quality seems good and the prices, especially for the Swanson label products, are good.
The only 'issue' I have is with the website which is a little clunky.
In 20 years I never received an expired product from Swansonvitamins so not sure what the people producing these scathing reviews on expired products are thinking. They have a 'Manufactured Date" which shows that they are disclosing more then most competitors do. I would admit that they did change their shipping company about a year ago which hurt them badly in customer service. 2/3's of the time I receive my shipment within the 3-4 days of ordering but on occasion it could take twice as long. In short the products are above grade quality at a wholesale price.
We use Swanson because they offer supplements most others don't such as the garlic cayenne capsules. Very reasonable on the Swanson supplements and very good prices on Oreganol and Fuchs toothbrushes. Quick shipping.
Swanson Vitamin is an excellent company with great products at a low price. I would give the company 4 stars.
However, I would give Swanson Vitamin a 1 Star for not telling Californian customers up front that they can't ship a huge amount of products to California. You only find out that half of what you order can't be shipped when you are checking out, having wasted much time.
The problem isn't Swanson, it is California's stupid Proposition 65-the toxic materials and clean water prop. Apparently, Swanson either operates in CA or has a huge distribution site there.
I live in California. I worked as an RN, BSN, and Prop 65 is posted on Clinic and Hospital doors, warning that inside people may be exposed to toxic chemicals. Ridiculous!
I AM JUST FRUSTRATED THAT SWANSON DOESNT LET CALIFORNIA CUSTOMERS KNOW UP FRONT THAT THEY CANT SHIP CERTAIN PRODUCTS TO CALIFORNIA!
Because of this shipping problem, I no longer buy from Swanson. I'd spend a long time ordering things, only to find out at the check-out that I can't get 1/3 to 1/2 of what I ordered.
So, I think Swanson is a good company; however they need to stop wasting our time by specifying items that can't be shipped to CA because of idiotic Prop 65. Thank you.
Okay, so I wrote a review on here earlier this year and I wanted to come back and update it as promised. I originally had some minor mishaps trying to use their online site. A customer representative put the order through for me manually and was very polite about it. However, something also seemed to be going wrong with their credit card processor at the time, so I ended up having to send them a money order by mail which took extra time. That prolonged shipping time for me since I had to wait on them to recieve my money order. Overall, I found that rather inconvenient, especially since I needed those supplements here as soon as possible to alleviate certain aspects of my medical condition. Once the money order was recieved, shipping didn't take very long. BUT, certain things were on back order by the time they recieved my money order. In other words, somebody bought out some of the things I had reserved and they didn't save it for me since they hadn't recieved my payment yet. Understandable, but still slightly annoying. So I had to wait for about 3 items to come back in stock before they were mailed to me.
Those are all of the disadvantages and inconveniences involved with my order. However, I can also say that once I recieved their products I was more than happy with the results. I waited some time to see how effective they were compared to other brands I've used in the past, and I was definitely pleased. The price was very much worth the quality of the product sent. I will absolutely order from them again because of their competitive pricing and quality ratio... But I would definitely not recommend ordering from them if you're on a time restraint as their shipping and processing can be rather unpredictable. That's a pretty major downside for me, but the product and pricing is enough to keep me coming back.
I use jr watkins peppermint foot lotion every morning when I get home from work, i'm on my feet all night (10:00pm'6:00am) &my feet are so tired&hurt. Jr watkins peppermint foot lotion feels soooo good&I rub some on my achey leggs too.it"s great product
Wait for free shipping and sales. Almost always cheaper than drugstores. Their brand is usually good. They do replave if you don't like.
Swansonvitamins.com sells just about any supplement you can think of plus a great number of some you've probably never heard of. They offer the most competitive prices on the web that I have found. The only complaint I have is they limit the quantity of some of their items that I need more of so I have to wait a few days to order more and that causes more shipping charges for me. I usually only rate a place with five stars when they ship free/fast and have the lowest price I can find.
This is the primary site I use for ordering all of my vitamins and supplements. I have been using swanson's for over 5 years, and they rarely let me down. Also, the swanson's brand is not only cheaper, but of equal or better quality than the major brands. My only complaints are that the standard shipping time can be a bit longer than expected, and that they have occasionally gotten my order wrong, or forgotten to ship part of my order. I had to call them, but they fixed the situation immediately. AND... this has only happened twice in the last 5+ years. OVERALL a great site with a WIDE VARIETY of products. Every weird, new, "must-have" supplement you may heard about... they have it!
So like a week ago i ordered some stuff from swansonsvitamins.com it arrived yesterday so big ups for the speedy arrival and in mint condition um i'm still waiting for packages from a company called xtend-life.com i think um whom i've reviewed, point being there in new zealand which is closer than the states haha like way closer like neyo closer, so anyway swansons if you haven't been to there site check it out it's well layed out i've reviewed them before and i gave it lots of love and now i'm giving it more, 3 products/supplements came to 36 bucks i saved loads ordering from them, i guess i'll call back in soon to let you know if these products work or not. Thank for reading.
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Hi Mary! So sorry to hear you didn't feel the Pura D'Or branded item was up to snuff! We'd love to get this product back so we can send it back to the vendor if you'd like to return it for a full refund.
We haven't received any other complaints about that brand, but if you send the details to customersupport@swansonvitamins.com we could certainly look into it further by contacting them directly.
There's also a way to directly contact that brand if you'd like https://purador.com/pages/contact-us