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SwagbucksReviews 9,050

2.7
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Swagbucks Reviews Summary

Swagbucks presents a mixed reputation among its users, with some customers appreciating the variety of ways to earn rewards, such as surveys and games. However, significant concerns dominate the feedback, particularly regarding account deactivations, unresponsive customer service, and delayed payouts. Many users report frustration over not receiving compensation for completed surveys and feeling misled about earning potential. The overall sentiment leans towards dissatisfaction, with a notable number of users warning others against investing time in the platform due to perceived scams and inadequate support. This suggests a pressing need for the company to enhance its customer service and reliability.

This summary is generated by AI, based on text from customer reviews

service
354
value
353
shipping
233
returns
189
quality
319
This company does not typically respond to reviews
Kentucky
1 review
0 helpful votes
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Long but easy
October 19, 2017

This is an easy way to earn some extra money! The only issue I have is that sometimes the videos don't work on the app and their are towns of commercials that "freeze". I used to average about $25.00 a month. It's worth the time to spend 30 minutes while folding laundry.

Date of experience: October 17, 2017
Minnesota
1 review
0 helpful votes
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Swagbucks
October 17, 2017

I like swagbucks but have almost finished a survey more than once and got knocked out of it... unable to finish... making me upset because I wasted all my time for no points :(

Date of experience: October 17, 2017
Utah
1 review
0 helpful votes
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Can't say enough good things about Swagbucks. My wife and I love it! I've earned over $250 since joining.

Date of experience: October 17, 2017
North Carolina
1 review
0 helpful votes
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Great all day
October 16, 2017

Never seems to Amaze me I get to answer surveys and earn sb for gift cards and other prizes. Surveys don't usually take long at all. Doesn't take much of my time out of my day at all

Date of experience: October 16, 2017
Michigan
1 review
4 helpful votes
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I have been on swagbucks for over a year, and initially it was great! Surveys, discovery offers, internet purchases, etc- all rewarded the SB as promised. But slowly, and more recently quite often, I am having difficulty getting the SB that I am owed. I make a purchase via a discover offer or inbox offer- comply with all terms of it... and then have to wait 32 days to contact them, only to be told that since they can't verify with the seller, I don't get the SB. Nevermind that I send them proof in the way of screen shots, paid invoices, etc. Nevermind that I entered into a 'contract' with swagbucks for me to do something via their site (make a purchase) and swagbucks would reward me. Not the seller. They put the blame on the seller, but my deal wasn't with the seller, it was with Swagbucks. As mentioned, this has happened more and more frequent- to the point that I think I am done trying new things via Swagbucks. It's just not worth it. It's sad- I consider myself a very honest person... in fact, I have in the past alerted them to SB they awarded to me that I did not earn. They were happy to address that. But when I show them an honest purchase and am told what they promised was not going to happen... well, that's just not right. Sorry SB- at this point you get a huge thumbs down from me. I hope you are able to fix these issues soon. It's not fair to people like me who are making legitimate purchases and then being told no SB will be awarded.

Date of experience: October 16, 2017
Louisiana
1 review
0 helpful votes
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Swagbucks is Fabulous!
October 16, 2017

I just redeemed some of my swagbucks for a gift card! I Love Swagbucks! Now on to earn more SB for my next gift card.

Date of experience: October 16, 2017
Utah
1 review
0 helpful votes
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Swagbucks is Awesome!
October 16, 2017

Swagbucks is awesome, I only wish I could get around to using it more often. I'm currently only a casual user but if I could use it everyday I would make a lot of money.

Date of experience: October 16, 2017
Arkansas
1 review
0 helpful votes
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I haven't received my gift card yet I may change my review later. But I like Swagbucks as a whole so far. My experience has been good.

Date of experience: October 15, 2017
Nebraska
1 review
0 helpful votes
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Nice opportunity
October 16, 2017

My only complaint would be that there are way too many offers that lead to lifescript, or something similar, that too often have misleading criteria to get points.

Date of experience: October 15, 2017
Arkansas
1 review
0 helpful votes
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Review
October 16, 2017

Over all I enjoy Swagbucks, but very frustrating when things do not credit. I do not report it because I would be doing it constantly.

Date of experience: October 15, 2017
Virginia
1 review
0 helpful votes
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Sweet
October 16, 2017

I look forward to making more swagbucks everyday and getting free gift cards to buy things. Thank you swagbucks for the opportunity.

Date of experience: October 15, 2017
North Carolina
1 review
0 helpful votes
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I enjoy Swagbucks. As long as you treat it like a game, it's fun and pays for all the little guilty ebook pleasures I can read in a month.

Date of experience: October 15, 2017
Texas
2 reviews
0 helpful votes
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I love using swagbucks as a way to make extra money. With Christmas around the corner I expect to use this site as a form to purchase gifts and make money while doing so!

Date of experience: October 15, 2017
New Jersey
2 reviews
0 helpful votes
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I like the app and it's totally great I wish I could make points faster and there were more ways available, seems most survey it won't let me complete so I end up spending hours trying to just make a few swagbucks.

Date of experience: October 15, 2017
Michigan
1 review
0 helpful votes
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I love swagbucks.
October 16, 2017

Got my first gift card delivered to my email in 2 days. I was able to gain swagbucks really fast and it was very easy.

Date of experience: October 15, 2017
Texas
1 review
0 helpful votes
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Love it
October 16, 2017

A good app to use on your spare time to make a buck. Have had good luck at racking up Swagbucks very quickly have this is my second time I have cashed out already and would recommend it to anyone I talk to and

Date of experience: October 14, 2017
Minnesota
1 review
0 helpful votes
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Great
October 16, 2017

Love that I can easily earn a couple dollars a day and get some cash back on deals! Wish there were more surveys I qualified for, but it's to be expected with marketing research.

Date of experience: October 14, 2017
California
1 review
0 helpful votes
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I like the app & the benefits, but I wish the app offered all the features. I think the website is better. Sometimes the app won't show all of my current info, but the website will. Also, my purchases made through the app take forever to reflect on my account. I have no problem with surveys or videos, but the purchases are always a hassle to get the Swagbucks.

Date of experience: October 14, 2017
Germany
1 review
0 helpful votes
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I enjoy swagbucks but there are still too many areas in which it does not work! Clickable "banners" don't exist, which makes it impossible to ever complete any section of a "Swago" board, it's impossible to complete the "daily to do list" as the site claims that 4 of 5 items must be achieved, yet doesn't list all of the activities to choose from, and despite having many apps, several don't work and/or don't sync with its browser information. It would make much more sense to include all in one app only! The developers get a D- from me!

Date of experience: October 14, 2017
Florida
1 review
0 helpful votes
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Love the opportunities
October 14, 2017

Enjoy the wide range of things to do through swagbucks. Like money making opportunities through variety of games and philanthropy.

Date of experience: October 14, 2017

From the business

Earn Free Gift cards when you Shop online, Watch Videos, Take Surveys, and Discover deals and promo codes. Over $150 Million paid to members. Join Today!


swagbucks.com
Founded in 2008
Manhattan Beach, CA, United States
+324