Swagbucks presents a mixed reputation among its users, with some customers appreciating the variety of ways to earn rewards, such as surveys and games. However, significant concerns dominate the feedback, particularly regarding account deactivations, unresponsive customer service, and delayed payouts. Many users report frustration over not receiving compensation for completed surveys and feeling misled about earning potential. The overall sentiment leans towards dissatisfaction, with a notable number of users warning others against investing time in the platform due to perceived scams and inadequate support. This suggests a pressing need for the company to enhance its customer service and reliability.
This summary is generated by AI, based on text from customer reviews
It's become a bit more difficult to get my swagbucks, keep getting disqualified for survery, and the videos you can watch on your phone, the bucks for those have been cut back quite a bit. BUT... I'm going to do this stuff anyway, so it's still a great deal. I love Swagbucks!
Points add up quickly, and they have a large variety of gift cards you can get, I have been a member for many years
Minor frustrations here and there, not qualifying for multiple surveys, videos suddenly not being available, but the frustrations are small compared to what's received! Would love more discovery options!
I think it's an exciting way to spend money and you get to choose how you save money, so that's a really nice part of swagbucks
Love this so far. Wish help tickets would be replied to quicker without just an auto response. Still trying to figure it all out but pretty happy so far.
Swagbucks is a great way to earn free holiday cash. Normally receive gift cards in 2-3 days. I was surprised this time it took a week to receive my digital gift card. But at still overall rate Swagbucks as a postive experience!
I would rate Swagbucks a 5 star however I shop several times a month, have selected swagbucks but haven't been rewarded. It's too involved to complete the form to be reimbursed for SB points. Also, the majority of the surveys disqualify you after a good amount of time answering the questions.
Easy to use and easy to cash out. Tons of ways to earn also. I log in daily and do the polls i also earn quick by doing the gold surveys.
I like watching the videos. I don't like it when it stops or has TOOO many videos in the bonus. Example watch 45 videos for 2 swagbucks. REALLY that's a lot. Watching 9 is ok
I love Swagbucks and use it every chance I get! Thank You for helping to cut my costs! I just wish doing the surveys was easier and not as time consuming.
Swagbuck is so wonderful for learning something new. Actually it is only for earning money, but also for learning a lot of new concepts.
100 to 200 points per video so it doesn't take all day or all night to earn points for gift cards. Then I would be more happy to use the website to rack up the points for gift cards etc. Right now I'm not because it takes at least 1 to to hours to at least earn 6 points for 20 videos, thats why I say 100 to 200 points so it doesn't take so long.
Pretty simple to use... need some extra cash? Do some shopping using the swagbucks.com search engine... get points!
Take a couple surveys... get points!
Watch some videos... get points!
Points add up pretty quick then its off to redeem in gift card land!
One issue is sometimes you watch some videos or shop on some websites and you dont get points. Another is too many emails.
Fantastic best app ever and you are giving feedback and helping others its a great app for all ages if you ask me and i will continue to be a faithful iser
It would be nice if they lowered the redeem amounts a little bit. I was able to get my first gift card but it took a long time to do so.
I love Swagbucks. I don't use it as much as I would like just due to a crazy schedule. Getting matched for surveys is kinda a pain sometimes, but its fine. I do like how you can redeem your points to something that you will actually use!
Unless I shop it is hard to get points quickly any longer. I do enjoy it and will continue for now. Just wish it was a bit different.
Takes a long time to earn points. Even if I have hours to spend on the site, either I don't qualify for surveys or have to spend a bunch of $, which I can't and won't do. Because of this, now i onlu check periodically for possible new opportunities.
I've done well being an active member of Shwagbucks! Between shopping, answering surveys, and taking advantage of great offers, I have enjoyed shopping more, and earning great rewards for doing stuff I already do!
So simple to earn points which are redemable for gift cards, and other prizes. It's totally legit. Set a daily goal... and just get to it... search, answer survey's, online purchases (that you would already be doing!), answer daily poll, watch videos. Seriously, it's simple. I usually earn about $100/year doing these things.
Answer: They are definately legit been a member for many years and have earned over 70,000 swagbucks been paid many times with no problems also use there swagbutton with no problems
Answer: It is real cash, since you can have the payment through PayPal or Visa cards. They're not going to just deposit into a bank account.
Answer: Each point is a penny. So if you want a $5 gift card you need 500 Swagbucks. My only recommendation is don't get the Visa cards. All other cards work easily online or in store. Visa never seems to be accepted anywhere.
Answer: No, it won't steal your personal data. It's perfectly safe.
Answer: Got to $28 rather quick but the next $2 i need to cash out IS TAKING FOREVER!
Answer: You need to earn swagbucks to get a gift card. As few as 300-500 swagbucks will get you a gift card (worth $3 - $5). Better gift cards are available for more swagbucks.
Answer: Either way. Some gift cards are physical cards and are mailed and some are online.
Answer: "... the page disappeared..."? If this is about getting a bonus for using the Search function, the page doesn't disappear; it sits there until you move off it. A couple times, I have moved off a page before realizing there was a Search bonus. I hit the Back button on my browser & input the code, no problem. Of course, if you don't respond in a timely manner, the bonus expires. (I think it's around 3 minutes, but I'm not certain.) Also, if you input a non-matching code, you'll get a new code, but only 2x (3 chances in total). Are you maybe talking about a SwagCode? That's a bonus that appears on an otherwise normal page. And again the page doesn't disappear. If you take too long, you get an expired notice in the SwagCode box, but the page remains.
Answer: Many giftcards are sent electronically. Some are within a few hours, others can take a few days. How well they pay depends on which activity you're referring to and also how much time and effort you devote to earning. Some activities are USELESS, like watching videos - you watch 15 30-second videos and are only paid 2SB, the equivalent of 2¢. For 7.5mins, that's asinine! However, some of the activities, like the surveys, in-store shopping/receipt upload and games (such as Swago) can offer a great bonus here and there.
Answer: You never get paid from there discovery items, huge scam
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