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SwagbucksReviews 9,050

2.7
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Swagbucks Reviews Summary

Swagbucks presents a mixed reputation among its users, with some customers appreciating the variety of ways to earn rewards, such as surveys and games. However, significant concerns dominate the feedback, particularly regarding account deactivations, unresponsive customer service, and delayed payouts. Many users report frustration over not receiving compensation for completed surveys and feeling misled about earning potential. The overall sentiment leans towards dissatisfaction, with a notable number of users warning others against investing time in the platform due to perceived scams and inadequate support. This suggests a pressing need for the company to enhance its customer service and reliability.

This summary is generated by AI, based on text from customer reviews

service
354
value
353
shipping
233
returns
189
quality
319
This company does not typically respond to reviews
North Carolina
1 review
0 helpful votes
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Love it!
November 22, 2017

It's become a bit more difficult to get my swagbucks, keep getting disqualified for survery, and the videos you can watch on your phone, the bucks for those have been cut back quite a bit. BUT... I'm going to do this stuff anyway, so it's still a great deal. I love Swagbucks!

Date of experience: November 21, 2017
Colorado
1 review
0 helpful votes
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Swagbucks is great
November 22, 2017

Points add up quickly, and they have a large variety of gift cards you can get, I have been a member for many years

Date of experience: November 21, 2017
Indiana
1 review
0 helpful votes
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Overall great!
November 22, 2017

Minor frustrations here and there, not qualifying for multiple surveys, videos suddenly not being available, but the frustrations are small compared to what's received! Would love more discovery options!

Date of experience: November 21, 2017
Pennsylvania
1 review
0 helpful votes
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Fun and exciting
November 22, 2017

I think it's an exciting way to spend money and you get to choose how you save money, so that's a really nice part of swagbucks

Date of experience: November 21, 2017
Kentucky
1 review
0 helpful votes
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Newbie experience
November 22, 2017

Love this so far. Wish help tickets would be replied to quicker without just an auto response. Still trying to figure it all out but pretty happy so far.

Date of experience: November 21, 2017
Florida
1 review
0 helpful votes
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Swagbucks Love
November 22, 2017

Swagbucks is a great way to earn free holiday cash. Normally receive gift cards in 2-3 days. I was surprised this time it took a week to receive my digital gift card. But at still overall rate Swagbucks as a postive experience!

Date of experience: November 21, 2017
South Carolina
2 reviews
1 helpful vote
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3 out of 5
November 22, 2017

I would rate Swagbucks a 5 star however I shop several times a month, have selected swagbucks but haven't been rewarded. It's too involved to complete the form to be reimbursed for SB points. Also, the majority of the surveys disqualify you after a good amount of time answering the questions.

Date of experience: November 21, 2017
California
1 review
0 helpful votes
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Swagbucks
November 22, 2017

Easy to use and easy to cash out. Tons of ways to earn also. I log in daily and do the polls i also earn quick by doing the gold surveys.

Date of experience: November 21, 2017
Arkansas
1 review
0 helpful votes
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I like it!
November 22, 2017

I like watching the videos. I don't like it when it stops or has TOOO many videos in the bonus. Example watch 45 videos for 2 swagbucks. REALLY that's a lot. Watching 9 is ok

Date of experience: November 21, 2017
Florida
2 reviews
0 helpful votes
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Swagbucks Rocks!
November 22, 2017

I love Swagbucks and use it every chance I get! Thank You for helping to cut my costs! I just wish doing the surveys was easier and not as time consuming.

Date of experience: November 21, 2017
Connecticut
1 review
0 helpful votes
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Swagbuck is so wonderful for learning something new. Actually it is only for earning money, but also for learning a lot of new concepts.

Date of experience: November 21, 2017
Wisconsin
1 review
0 helpful votes
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Needs more points
November 21, 2017

100 to 200 points per video so it doesn't take all day or all night to earn points for gift cards. Then I would be more happy to use the website to rack up the points for gift cards etc. Right now I'm not because it takes at least 1 to to hours to at least earn 6 points for 20 videos, thats why I say 100 to 200 points so it doesn't take so long.

Date of experience: November 21, 2017
New York
1 review
0 helpful votes
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Fee stuff... sure why not
November 22, 2017

Pretty simple to use... need some extra cash? Do some shopping using the swagbucks.com search engine... get points!
Take a couple surveys... get points!
Watch some videos... get points!

Points add up pretty quick then its off to redeem in gift card land!

One issue is sometimes you watch some videos or shop on some websites and you dont get points. Another is too many emails.

Date of experience: November 21, 2017
Minnesota
1 review
0 helpful votes
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Great
November 22, 2017

Fantastic best app ever and you are giving feedback and helping others its a great app for all ages if you ask me and i will continue to be a faithful iser

Date of experience: November 21, 2017
Texas
1 review
0 helpful votes
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Love it but...
November 22, 2017

It would be nice if they lowered the redeem amounts a little bit. I was able to get my first gift card but it took a long time to do so.

Date of experience: November 21, 2017
Utah
1 review
0 helpful votes
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I love Swagbucks. I don't use it as much as I would like just due to a crazy schedule. Getting matched for surveys is kinda a pain sometimes, but its fine. I do like how you can redeem your points to something that you will actually use!

Date of experience: November 21, 2017
New York
1 review
0 helpful votes
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I like it
November 22, 2017

Unless I shop it is hard to get points quickly any longer. I do enjoy it and will continue for now. Just wish it was a bit different.

Date of experience: November 21, 2017
Michigan
1 review
0 helpful votes
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Takes a long time to earn points. Even if I have hours to spend on the site, either I don't qualify for surveys or have to spend a bunch of $, which I can't and won't do. Because of this, now i onlu check periodically for possible new opportunities.

Date of experience: November 21, 2017
Colorado
4 reviews
40 helpful votes
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I've done well being an active member of Shwagbucks! Between shopping, answering surveys, and taking advantage of great offers, I have enjoyed shopping more, and earning great rewards for doing stuff I already do!

Date of experience: November 21, 2017
Indiana
1 review
0 helpful votes
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Swagbucks is the BEST!
November 22, 2017

So simple to earn points which are redemable for gift cards, and other prizes. It's totally legit. Set a daily goal... and just get to it... search, answer survey's, online purchases (that you would already be doing!), answer daily poll, watch videos. Seriously, it's simple. I usually earn about $100/year doing these things.

Date of experience: November 21, 2017

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swagbucks.com
Founded in 2008
Manhattan Beach, CA, United States
+324