SureGlow

Been getting my glow from Sure Glow for almost 10 years. That in itself should tell you something about the company.

Dan the owner is a stand-up guy. If I ever have a problem with my glow products, he will replace them.

I ordered a product that was advertised as "batteries included." This was not the case. No one answers when you call the 800 number. After several e-mails, I got a response, asking me to send a picture of the items in question. I did that. That was the last I heard from them. I am sending the items back... very unhappy.

I will NEVER order from here again. Ordered LED cowboy hats. 1 was defective. I called to get it replaced and they said I would have to pay $11.90 shipping. Really, for their defective product! They said I should of ordered extra to be safe. So do I order 1, 4, 8 extras to be safe? Would be nice if the stood behind their products! NOT HAPPY!

Well, I ordered from this company after reading another review. I was expecting the free shipping promotion to have some sort of stipulation that my order would not qualify for. Not the case I got my free shipping, not sure what the other review was referencing about assuming other items were free.

Misleading advertising. Makes you think you are buying 1 item and getting 1 free. Making you think you are buying 12 items, getting 12 free... not so. I called them and complained, they will not take their items back and just told me to get lawyer.

I should have read the reviews before placing my order otherwise I would have NEVER placed the order - which I still have NEVER received.
You call and call, never gets answered. Email and email which are also never returned.