If you fax or order online they call to confirm you order and let you know if anything is going to come out of a different warehouse and let you know if there is any delay with that. They let you know if anything in your order is discontinued and of any available substitutions. Their shipping is FAST! They are friendly and most helpful. You can also order over the phone and they are happy to assist you with that even if it's a long order. I'm so impressed with this company. I have worked with them for over a year placing weekly orders and will continue to do so because in addition to the above metioned, they offer some of the best quality products on the market.
The ladies at this company are absolutely lovely! They go above and beyond to make sure that you order is received quickly and correctly. In ten years and with thousands of dollars spent I have never once received an incorrect order. If there is an item that will hold your entire order up, they'll call you and suggest an alternative. Professionalism at its highest and you can't beat the constant free shipping for orders over $100!
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