From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Very quick and professional to provide for my support
Great job they have made my life so much better I don't have to live in fear of being able to keep my buddy
We are so very excited to have you part of our ESA Family!
Great customer service, caring, and professionalism, I highly recommend.
Thank you for praising the service that we provided you.
I had a great experience it was very easy and nice to do
ESA registration should be easy and hassle free for loving pet parents.
I signed up and took my quiz within minutes and was approved! Only took a couple of days for the docs to be emailed and now I'm waiting in the mail for the paper documents and my ESA card.
You deserve an easy and hassle free process to register your furry pal as ESA.
I love having my 2 girls with me. Thank you so much for this availability :)
Your furry friends are family and should be allowed to be with you always. Thank you so much for choosing Support Pets!
It's very good. Im going to have to find a program which ESA certification can expire longer but very fast and efficient!
We greatly appreciate your feedback! Thank you!
Easy to set up and has helped tremendously. I am waiting for my cards, but am able to use the documents provided as proof.
Hi there! Thank you so much for your kind comments and for choosing Support Pets!
Very efficient and right to point and easy process
Our furry companions bless us with so much happiness and peace of mind and should be allowed to be with us always.
ESA made it very easy and fast to get my dog approved…
Thank you for your positive feedback. Registering our furry loved ones as ESAs should not be a difficult thing! ♥
Came quick and seems legit. Waiting to see if it works with my landlord
Hi there! We offer a legitimate service at Support Pets because we only use real licensed doctors to review your ESA request. We hope you will find our services greatly beneficial. Thank you for choosing Support Pets!
The process to be approved for a the use of my dog as an emotional support animal was fast and easy.
Truly a simple process, and I had my documents within a few days.
I was worried at first since it's virtual
But I actually received mine In 48 hours best thing I looked into
I believe we should get everything to show our dogs or emotional support dogs instead of having to buy more stuff! I will be able to write a better review after I fly in June if I have to pay another hundred and something dollars for her to fly
Hi there! A member of our team has been in contact with you concerning this matter. We look forward to hearing your additional thoughts! Thank you so much.
I have not had to use these documents yet but I did receive the letter within the timeline they provided.
We hope our services will greatly benefit you! We look forward to doing business with you again!
Since my dog is a pitbull it makes it hard for me to take her anywhere because people want to just judge her right away but what they don't understand is that I need her. And now having this it's awesome and I never thought I'd be able to do it but support pets made it possible for me to always have the animal that helps me by my side no matter where I go or live
Our furry companions bless us with so much happiness and peace of mind and should be allowed to be with us always. It is wonderful to hear you are enjoying life with your pup by your side!
Good experience, just can't get the link for landlord letter to work.
Hi there! Please contact our Customer Service if you are still having difficulties with the link. We are happy to help our loving pet parents and apologize for any inconvenience this may have caused you.
Easy and fast to do. Received in 2 days great experience!
We are thrilled to have you part of our ESA family!
It was easy to use and understand thanks for the help in getting me approved for my support animal.
You are most welcome. :) Thank you for your kind feedback!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Support Pets is always happy to help pet parents register their furry friends as ESA.