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Support PetsReviews 14,178

4.7

From the business

Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.


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Support Pets Reviews Summary

The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.

This summary is generated by AI, based on text from customer reviews

service
2,842
quality
1,493
This company responds to reviews on average within 0 days

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53,064 reviews
California
1 review
0 helpful votes
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Approved ESA
June 10, 2022

I love that it was quick and easy approval for my pet to become a ESA. I feel so much comfortable about my dog being able to come everywhere with me.

Thank you.

Date of experience: June 10, 2022
Letti C. Support Pets Rep
over a year old

Hey there! At Support Pets, one of our main goals is to make the process simple and easy for loving pet parents to register their furry angels. It is great to hear Support Pets has helped put your mind at ease.

North Carolina
1 review
0 helpful votes
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Cattastic
June 10, 2022

Quick and easy thing to do, and i got both of my boys registered

Date of experience: June 10, 2022
Letti C. Support Pets Rep
over a year old

Thanks for letting us know that it was a quick and easy experience for you.

Kentucky
1 review
0 helpful votes
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Very happy with this service.
June 10, 2022

I was very happy with how easy it was to have my dog become a support pet. I feel much better having my baby with me.

Date of experience: June 10, 2022
Letti C. Support Pets Rep
over a year old

Our furry friends are family and should be allowed to be with us always.

South Carolina
1 review
0 helpful votes
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Dog 1 of 2
June 10, 2022

I received my documents for my 1st dog. Although I'm still waiting for the documents for my second boy. So far though everything has been processed and delivered promptly.

Date of experience: June 10, 2022
Letti C. Support Pets Rep
over a year old

We are thankful to hear your experience with the application process has been positive! Your support is greatly appreciated.

Texas
1 review
0 helpful votes
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Good
June 10, 2022

Great service! Keep up the good work! Thank you for helping Dice!

Date of experience: June 10, 2022
Letti C. Support Pets Rep
over a year old

We are so happy to help you and Dice!

Wisconsin
1 review
0 helpful votes
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Super easy
June 10, 2022

Only took a few minutes and was really easy. I'm happy to have my dog registered just in case.

Date of experience: June 10, 2022
Letti C. Support Pets Rep
over a year old

Hi there! Thank you so much for your kind comments and for choosing Support Pets!

North Dakota
1 review
0 helpful votes
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Lynn and Bella
June 10, 2022

It was very fast service. Keeping in touch with me through the process was great.

Date of experience: June 10, 2022
Letti C. Support Pets Rep
over a year old

At Support Pets, we try to make the application process fast for our loving pet parents.

Texas
1 review
0 helpful votes
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Great caring people
June 10, 2022

My experience was so great, they took car of everything I needed to take my EMS animal with me in time for my flight, I'm so pleased with their service ‍ and the people are so understanding and the Dr was so compassionate, great people

Date of experience: June 10, 2022
Letti C. Support Pets Rep
over a year old

Thank you so much for your kind and thoughtful review of our company! Our pet parents and furry friends mean the world to us and we are so grateful to have you a part of our ESA family. ♥

Florida
1 review
0 helpful votes
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5 stars
June 10, 2022

Quick, easy, and convenient! Would refer this to all pet lovers

Date of experience: June 10, 2022
Letti C. Support Pets Rep
over a year old

Words we love to hear! Thank you so much for letting us know your thoughts!

Nebraska
1 review
0 helpful votes
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Awesome!
June 10, 2022

It was so easy to fill out and be accepted! Now, Tank and I can go any where. I want to thank support pets for giving me this opportunity to get Tank certified as an emotion support pet!

Date of experience: June 10, 2022
Letti C. Support Pets Rep
over a year old

We are so happy you found the application process easy! It is great to know you will be enjoying life with Tank at your side always.

Pennsylvania
1 review
0 helpful votes
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Easily apply took no time at all
June 10, 2022

Was easy to apply and had my paperwork filled in less than 48 hours.

Date of experience: June 10, 2022
Letti C. Support Pets Rep
over a year old

At Support Pets, we believe loving pet parents deserve an easy and efficient application process when registering their furry loved ones as ESA.

North Carolina
1 review
0 helpful votes
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My Review
June 10, 2022

It is great that i can take my dog with me when i go places and not worry about leaving her in the car or have to take her back home.

Date of experience: June 10, 2022
Letti C. Support Pets Rep
over a year old

It is wonderful to know you will be enjoying life with your pup by your side always. ♥

New York
1 review
0 helpful votes
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What a sigh of relief
June 9, 2022

It feels very comforting after receiving my ESA certificate for Cutie. Now, we can travel together and I don't have to worry about leaving him behind. The application process was quick and easy, and the Support Pets' staff are very helpful to make a follow-up on my application.

Date of experience: June 9, 2022
Letti C. Support Pets Rep
over a year old

It is wonderful to know you will be enjoying life and traveling with your sweet Cutie by your side!

New Jersey
1 review
0 helpful votes
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Good experience
June 9, 2022

Great very easy to use and very quick on giving responses

Date of experience: June 9, 2022
Letti C. Support Pets Rep
over a year old

Hi there! We are thrilled to hear you had no difficulties with the application process and altogether it was a good experience for you. We look forward to doing business with you again!

Georgia
1 review
0 helpful votes
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SupportPets ESA Certification
June 9, 2022

I purchased my dog Ahri in hopes of one day making her an ESA. With SupportPets they made accessing the information and applications I needed so easy as well as affordable. I was approved within one day and within a week (less actually) have received my paper work. They also prompt you to purchase items such as tags, cards, etc. for your animal to make it very easy for others to comprehend that your companion is indeed on the job. They also offer you a discount on those items, although I could have searched the web or other retailers such as Etsy etc. they supplied a on stop shop for everything I needed. Couldn't thank them enough! Thank you again for helping people like my self get the help we need, I'm emotional enough without all the other stresses of what I would have had to do to obtain these items. THANK YOU SUPPORTPETS =)

Date of experience: June 9, 2022
Letti C. Support Pets Rep
over a year old

We are so thankful for your kind and thoughtful review of our company. Thank you for your support! We truly appreciate it. Wishing you much health and happiness!

New York
1 review
0 helpful votes
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Sammy review
June 9, 2022

The pricing was surprisingly low, I had never seen the ad before so I expected little until I went into the website myself. Also doing everything online helped with my situation since I needed my dog to have his documents ready before he gets his vaccines done so I can take him with me to the shelter.

Date of experience: June 9, 2022
Letti C. Support Pets Rep
over a year old

It is wonderful to know you will be enjoying life with your support pet by your side!

Colorado
1 review
0 helpful votes
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Pinto
June 9, 2022

Very fast service. Now just waiting to receive the vest.

Date of experience: June 9, 2022
Letti C. Support Pets Rep
over a year old

Making the process fast for loving pet parents is our goal. For your product order you will receive an email and SMS with the tracking information once the order has been shipped.

Florida
1 review
0 helpful votes
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Great service
June 9, 2022

Everything great and really quick. They approved me in 2 days and I already got my paperwork

Date of experience: June 9, 2022
Indiana
1 review
0 helpful votes
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My experience was very easy! Was very pleased with the process!

Date of experience: June 9, 2022
Letti C. Support Pets Rep
over a year old

We are glad that you did not have a hard time with the registration. Thank you for choosing Support Pets to register your furry pal as an ESA.

Arizona
1 review
0 helpful votes
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Awesome support
June 9, 2022

Everything was super efficient and quick not sure it matters but it says pup is 2.9 lbs and she has since grown she is now 11 lbs not sure if that matters?

Date of experience: June 9, 2022