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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Great It was easy access,
The apartment complex was able to use this official documentation.
What's the least stuff to use to have for several years early, and the way it wasn't doing ithey were from the pricing was great, not too expensive, and overall, this experience is out there, awesome
We are delighted to be of assistance to you and your ESA, thank you for trusting us!
Was very easy, very fast and professional. Very happy with my experience
We are glad that you have a great experience with our services. Thank you for being so supportive!
Thank for helping me get my cat certified as an ESA, he's such a joy and helps me when I need him the most.
It is our pleasure to be of assistance and provide you with excellent service. Thank you for supporting Support Pets.
I got everything that I needed quickly, good value and service.
Thank you! Your convenience always matters to us, and we're glad to assist.
I was a bit confused on customer service, couldn't tell if it was a real person or a bot. I wish ESA would have said that the approval is within 2 days, but you do not get your documents until a week later.
I did receive everything but it took a very long time! They should mention that it will take a month to receive everything because the letter does not match the time I received the vest and everything else.
Your satisfaction with our services motivates us to improve more, and providing a hassle-free process is one way of showing we care. Thank you for trusting Support Pets.
I thought was going to be a hassle since needed the sea paperwork like asap right and they assisted me in my time of need thanks again and yes get your pet certified
It is our pleasure to provide our valued customers with great service. Thank you for trusting us.
I got everything that I needed fast and it was so simple to do
I got my ESA documents from here and I was able to have my pet at my apartment for free and bring him to hotels on vacation. He keeps me calm and he's trained so I was looking for an affordable option to get him a certified. My local options were never $1000. The this site I was able to get his information for less than $200
Fast and easy. This helps so much when trying to get your pet certified
We are glad to know that you are satisfied with our services! That’s exactly what we strive to achieve!
The documentation arrived as promised and it's good to have records to fall back on. But one of the main products which I was excited about was the dog tag that my companion wore with a QR code on it to register him and provided a way should he get lost to be reunited. However when I scanned the dog tag to register it the URL it tried to connect to was invalid. Not cool.
I don't have to leave her in car & she comes with me so it's a lot better to deal with people I love it.
Nothing can be more comforting than being with our ESA, it is our goal to fulfill your dream of having a meaningful life with your ESA, and we are glad that we can be of assistance, thank you for your trust!
I found the process very easy to follow. Great communication all the way.
We are delighted to be of assistance to you and your ESA, thank you for trusting us! A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
A solid, easy to use platform,with great service. Absolutely no issues from beginning to end.
We're glad you find our services beneficial, and we hope our partnership can last for years! Thank you for believing in and trusting Support Pets’ services.
Everything looks so nice and professional,very beautiful
Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!
Wonderful experience. I was very anxious about the process and it was so easy!
We always strive to provide an easy and fast experience for our valued customers, and we are happy to know you weren't inconvenienced by our process! Thank you.
Wonderful experience really easy and I'm enjoying more time with my best friend
Thank you so much for your kindness! Nothing can compare to the comfort our ESA can provide. Thank you for using our service, we will continue to improve so our partnership continues for many years!
We are delighted to be of assistance to you and your ESA, thank you for trusting us!
Thank you for taking the time to leave a positive review for Support Pets. Your feedback is greatly appreciated!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you! Your convenience always matters to us, and that's why we always strive to provide an easy and fast experience for our valued customers. Thank you for your trust!