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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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I reached out to obtain the required document for a new move for 2 of my pets. I received the approval and document just a few days later and I am so grateful that it is one less thing I need to worry about during this stressful transition. Thank you.
The process was very easy and I received the documents I needed immediately. Having my pet registered as an official emotional support animal has saved us from having to pay a pet deposit and any pet fees on our new lease. My pup is very excited, too! He can't wait to get his official tag with his name on it.
Hi there Angie!
That's fantastic to hear you had such a great experience! We're thrilled that the process was very easy for you and that you received your documents immediately.
It's wonderful that registering your pup as an official Emotional Support Animal has saved you from paying a pet deposit and fees on your new lease—that's a key benefit of the federal Fair Housing Act protections! We're sure your pup is excited for that new tag too. We're delighted we could make this a smooth and positive experience, and we appreciate the referral from your realtor!
Quick and easy process. Kept me informed about my process! Recommend
Really easy and affordable. I got my dog certified in no time. And now we don't have to worry about being separated
Hi Nathaniel!
That's fantastic to hear! We're so glad you found our process really easy and affordable, and that you were able to get your dog certified in no time. Providing that peace of mind so you don't have to worry about being separated is truly what we aim for, and we're delighted we could help!
I've been wanting to get my dog certified for sometime and when I saw your website... I was pleasantly surprised how easy it is. My dog can now go everywhere I want to take it. Thank you.
I have to honestly say I'm beyond happy and excited thiz was much needed for my baby girl and I it's been a crazy ride to say the least but with these paperwork I'm free thank you guy so so much
Hello Vicki!
That's wonderful to hear your experience was very good and that your problem was handled immediately! We're delighted we could provide that comfort of knowing you could have your fur baby with you. Providing peace of mind for your housing needs is exactly what we aim for, and we're so glad we could deliver on that.
Hello Kevin!
That's fantastic to hear! We're so glad you found our process easy to use, with fast approval, and that you appreciate our helpful staff and pricing. We aim to make the experience as smooth and convenient as possible!
I am very happy with the information given and the speedy response time. Thank you for making it possible to travel with my sweet dog, She brings so much joy and comfort to me.
Thank you is not enough to say how much I appreciate your service. It greatly helped to save my life. The documentation allowed me to. Return to work and be productive. It also gave me the paperwork. I need to have my support pit with me. It is professional and excellent. I am forever grateful.
Hi Aria,
Your words mean the world to us—thank you for sharing such a powerful and heartfelt message. 💙 We’re truly honored to have played a part in your journey, and we’re so glad you and your support pit are together and thriving.
From all of us at Support Pets, thank you—for your strength, your advocacy, and your trust. 🐾
Everything went smooth Real easy to fill out and took a few minutes Then after the payment was made with in twenty four hours my dog Was certified, I'm very happy.
Hi Daniel,
We’re so glad to hear everything went smoothly and quickly for you! 🐾 Thanks for the kind words—and for trusting us to help with your support animal needs.
We truly appreciate the recommendation!
It piqued my interest. I need to work with my dogs to be more obedient and to understand commands.
Hi Satchie,
Thanks so much for sharing your experience! We’re glad we caught your attention, and it’s awesome that you’re focused on helping your dogs grow. Obedience and bonding go hand in paw. 🐶💙
We’re happy to have you with us!
Was easy going through process but, a little confusing about pay and what you get as offers are still sent even after your order of the same things.
Hi Brittany,
Thank you for the feedback—we're glad the process was easy for you! We hear you on the confusion around offers, and we’re always working to make that part clearer.
We appreciate you choosing us!
I appreciate the assistance getting the documents I needed and in a timely manner.
Hi Claud,
Thank you so much—we’re really glad we could help you get the documents you needed! 💙
Wishing you and your support animal all the best.
Facil y rapido justo lo que necesitaba para poder estar con mi amigo de 4 patas
Hola Yessika!
¡Qué excelente escuchar eso! Nos alegra mucho que hayas encontrado el proceso fácil y rápido, y que hayamos podido brindarte exactamente lo que necesitabas para poder estar con tu amigo de cuatro patas. ¡Esa tranquilidad es lo más importante!
The first thing I thought of was the fact that the only reason I was able to get the
Hi there Ernesto!
That's fantastic to hear! We're so glad that you found the process quick and easy. It's truly wonderful that we could help you ensure your beloved cat can be with you, providing that important peace of mind.
Perfect everything was an amazing experience, now I don't have to worry about nothing
Hi Ana!
That's absolutely wonderful to hear! We're so thrilled that everything was a perfect and amazing experience for you, and that you now feel a sense of peace and relief. Providing that kind of support and removing your worries is exactly what we aim for!
Very quick and reliable service. I would gladly recommend.
Hi Jordan!
Thank you so much for your wonderful feedback! We're thrilled to hear that you found our service very quick and reliable, and we truly appreciate your recommendation.
The experience was very quick and easy to navigate. Thank you!
Hello Latajianna!
Thank you so much for your kind words! We're absolutely delighted to hear that your experience was very quick and easy to navigate, and we appreciate you choosing us based on good reviews. It's wonderful to know we could provide such a positive experience for you!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Sophia!
We’re so glad we could help make your move a little easier—especially during such a stressful time. It means a lot to know you came back to us, and we’re honored to support you and your two companions once again. Wishing you all the best in your new home.