From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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ES UN EXCELENTE ASESORAMIENTO PARA PODER OBTENER LOS DOCUMENTOS DE MI MASCOTA CANELA; ME SIENTO SEGURA Y PROTEGIDA. EL SEGUIMIENTO POR PARTE DE ATENCIO AL CLIENTE FUE EXCELENTE¡
Did not expect it to go that quickly very good customer service
Hi Tyrone,
We’re grateful for your feedback and thank you for choosing Support Pets. If you have any more questions or require additional support, please get in touch with us.
Have a great day!
I don't do reviews or judge people places or things. It is not my place
Hi there Margaret,
We appreciate your message, even if you don't want to leave a review.
Have a good day.
Great service! I received my documents within 72 hours for my pup.
Hello Malikah,
We’re grateful for your feedback and thank you for choosing Support Pets. If you have any more questions or require additional support, please get in touch with us.
Have a great day!
The entire process was very straight forward with detailed instructions.
Hi Delilah,
Thank you for your feedback and for choosing Support Pets. Should you have any additional questions or need further help, please don’t hesitate to reach out.
Have a great day!
We are happy to be able to take our four-legged fur baby with us wherever we go now. We recently had to do a long stay in a hotel while buying a house. He only stayed with us on the weekends but Support Pets saved us from having to pay $30 a night when he was with us. We are thankful that he is able to be with us in our transition.
Hi Jackie,
We appreciate your input and thank you for selecting Support Pets. If you need more assistance or have further questions, please contact us anytime.
Have a nice day!
This business is so helpful in helping people keep their faithful fur babies with them an giving training if needed
Hi Jim,
Thank you for your feedback and for choosing Support Pets. If you have any more inquiries or need further support, please feel free to reach out to us.
Have a nice day.
I find this company to be all they say they are and more. Their application process was easy to do (especially for me at 75). They respected any requests l had asap. I highly recommend them.
Hi Kathleen,
We value your feedback and are grateful for choosing Support Pets. If you have any additional questions or need further assistance, please get in touch with us.
Have a great day!
We went with Chloe to a restaurant and she can be with us inside.
Hello Maria,
Thank you for your comments and for selecting Support Pets. If you need more help or have additional questions, please don’t hesitate to contact us.
Have a great day!
I filled out the survey and waited a couple days to get cleared, then I got my certificate very quickly!
Hi Corinne,
We appreciate your feedback and thank you for choosing Support Pets. If you have any more questions or need extra assistance, please reach out to us.
Have a great day!
Was easy to apply for and had no trouble using the form Items came in the mail very quickly.
Hi Elizabeth,
Thank you for your feedback and for being a customer of Support Pets. If you need further help or have any more questions, please feel free to get in touch.
Have a nice day!
It was great glad to have Comet certified now very thankful.
Hi Arthur,
We are grateful for your feedback and thank you for choosing Support Pets. Should you have additional questions or need further assistance, please contact us.
Have a great day!
I was waiting on my therapist letter, but had just started so they wouldn't issue yet. Landlord was pushing me to get ESA letter so I found this site. Overall great experience. Easy and quick. Only thing I was annoyed by was declining the extra package but the system charged for it anyway. Not too mad cause now my baby has a tracker, but she was already chipped.
Fast and reliable service, comes in clutch when you are in a hurry!
Hi Anthony,
We value your feedback and thank you for choosing Support Pets. If you have any additional questions or need extra support, please don’t hesitate to reach out.
Have a nice day.
I received the letter as promised yes yes yes yes yes yes yes yes yes
Hi Cynthia,
Thank you for your comments and for choosing Support Pets. If you have any more questions or need further help, please contact us anytime.
Have a nice day!
It's hard to tell yet nothing has happened
Very quick and very easy! Received my documents in matter of 3 days. Have had no problems!
Hello Lyanne,
Thank you for your feedback and for selecting Support Pets. If you have additional questions or need further support, please feel free to contact us.
Have a great day!
Extremely happy with the experience. I am grateful to have Blackie as my emotional support pet.
Hi Deborah,
We value your feedback and thank you for choosing Support Pets. If you need more help or have further questions, please reach out to us.
Have a great day!
They answered every question I had as well as helping me with the HOA that was giving me a hard time.
Hi Desiree,
Thank you for your input and for being a Support Pets customer. If you have any more questions or need additional assistance, please don’t hesitate to get in touch.
Have a great day!
Not confusing at all and easy to figure out how to navigate it
Hi Bracey,
We appreciate your feedback and thank you for choosing Support Pets. If you need further help or have more questions, please contact us.
Have a great day!
I always wondered if having my pet become an ESA was worth it, and I can honestly say the only regrets I have is not doing it sooner!
Hi Alden,
Thank you for your feedback and for selecting Support Pets. If you have any additional questions or need further assistance, please reach out to us.
Have a nice day.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hola Maria,
Estamos agradecidos por su comentario y le agradecemos por elegir Support Pets. Si tiene alguna pregunta adicional o necesita más apoyo, no dude en ponerse en contacto con nosotros.
Gracias.