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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Easy fast experience...well recommended and will share recommendations
The process was easy and took very little time. I am so happy that my kitties will be able to move with me.
Hello Barbara! Thank you for sharing your experience!
We’re so glad the process was quick and easy for you and that your kitties can now move with you. If you ever need further assistance, we’re here to help. Thank you for choosing us!
Hi Ryan! Thank you for your feedback!
We’re so glad you found the process efficient and reliable. Recommendations like your girlfriend’s mean a lot to us. If you ever need any assistance, we’re here to help!
This was an easy process that I needed. Now I can take my fur baby when I have bad anxiety. So thankful for you all
Hello Deeneen! Thank you for sharing your experience!
We’re so glad we could help make it possible for you to have your fur baby by your side when you need them most. If you ever need assistance or have questions, we’re always here to help!
Process was extremely fast. Made the process fast and easy to understand.
Hello Madelyn! Thank you for your feedback!
We’re happy to hear the process was fast and easy for you. If you have any questions or need assistance, we’re here to help!
Everything went smoothly and was timely. I did not have any issues.
Hi Kindsey! Thank you for sharing your experience!
We’re glad everything went smoothly and in a timely manner for you. If you ever need assistance or have questions, we’re here to help!
ESA helped me get Xina approved to be my support animal! I can't thank them enough for everything that was done in such a quick time! Thank you everyone!
Hi Dion! Thank you for sharing your experience!
We’re so glad we could help Xina get approved as your support animal and that the process was quick and easy for you. A big thanks to your friend for recommending us, and if you ever need anything else, we’re here to help!
The whole process from start to finish is very painless. You answer a few questions and within a few days you get your results
Hi Lindsay! Thank you for sharing your experience!
We’re glad to hear the process was simple and painless, and we’re happy to have resolved the payment issue quickly for you. If you ever need further assistance, don’t hesitate to reach out—we’re here to help!
This has been the best and easiest experience! I will be recommend to family and friends who may need or have use a different company but need to renew.
Hi Tianna! Thank you for your kind words!
We’re so glad you found the process easy and had a great experience. Your recommendation means a lot to us, and we’re honored to be your choice. If you or your family and friends need assistance, we’re here to help!
Thank you for your help in help me with my ESA credentials. The process was quick and easy. I'm now moving towards training for a PSA to aid in my therapy.
Hi Mesha! Our pleasure!
We’re so glad we could help you with your ESA credentials and make the process quick and easy for you. Best of luck as you move forward with PSA training—it’s a great next step to support your therapy. If you need any further assistance, we’re here to help!
Quick turnaround time, and a lot of communication on their part. I let my esa expire and they were quick to get it back for me.
Hello Kelsey! Thank you for your feedback and for choosing us again!
We’re so glad we could help you renew your ESA quickly and keep you updated throughout the process. If you ever need anything else, don’t hesitate to reach out—we’re always here to assist!
Awesome experience and easy to help. I would recommend to others
Hi Gabriel! Thank you for your kind words!
We’re so glad you had a great experience and found the process easy. Your recommendation means a lot to us. If you need any assistance, we’re here to help!
The people were very helpful and the service was as promised
Hello Cheyanne! Thank you for your feedback!
We’re so glad to hear you’re happy with the service and found our team helpful. If you ever need any further assistance, we’re always here to help!
It was super easy to work with the website and get the required documentation for my dog to become my ESA. Thank you!
Hello Ahsley! Thank you for sharing your experience!
We’re so glad you found the process easy and straightforward. High reviews are something we work hard for, and we’re happy to have met your expectations. If you ever need further assistance, we’re here to help!
Hi Billie! Thank you for your feedback!
We’re so glad you found the process quick, easy, and straightforward. It’s great to hear that our ads and programs caught your attention and met your expectations. If you ever need assistance, we’re here to help!
I'm so glad I got approved for the ESA! This will make travels so much easier. It took no time at all to register my dog.
Hi Kimberly! E’re so happy to hear you got approved and that the process was quick and easy for you!
Knowing this will make your travels smoother is wonderful. If you need anything else, we’re here to help!
The experience was so great. No issues and it was quick and easy.
Hi Javier! Thank you for sharing your experience!
We’re glad to hear everything went smoothly and that the process was quick and easy for you. If you ever need assistance, we’re here to help!
So glad I found Support pets! Got my ESA approval and I can now have my pets with me without issues or additional fees. User friendly steps to follow start to finish and qreat and quick customer service.
Hi there Maritza! Thank you for sharing your experience!
We’re so glad Support Pets could help you get your ESA approval and allow your boys to stay with you without any issues or extra fees. It’s wonderful to know the process was user-friendly and that our team was able to assist quickly. If you ever need anything else, we’re here to help!
Everything is fine so far. This was a very easy process. It's very well worth the price.
Hi Melissa! Thank you for your feedback!
We’re so glad to hear the process was easy and that you’re satisfied with the service. If you ever need any assistance, we’re here to help!
Always recommend this app. Has always help me to get my pet into my loving arms. Thanks to them I can be reunited with my cat.
Hi Alejandro,
Our pleasure! We’re so glad we could help make things easier for you.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Crystal! Thank you for your feedback!
We’re glad you had an easy and fast experience. Your recommendation means a lot to us. If you ever need assistance, we’re here to help!