Claim they want to hire worldwide, provide them with excellent candidatees didn't even answer back. This company just wants to expand there name in the worst way possible, tricking people they are hiring in certain countries. My advice move on, don't apply
We outsourced various parts of operations to SupportNinja. Their wide variety of expertise has been a huge asset. We are no longer reactive, but instead, we are now proactive. I'm very pleased with the results from SupportNinja.
SupportNinja has been running my backoffice for more than a year. They help me to deal with all things customer related, emails, orders, returns, calls. I couldn't run my business without them. It's true!
Absolutely fantastic. High quality service. More value than I'm paying for. Customer service representatives that are genuinely passionate about what I do (what we do!) Not to mention speedy customer service from SupportNinja.
I found that SupportNinja works very well for what I need. I need the flexibility to work around my time and where to spend and utilize my time and investment. I also am very satisfied that my project manager Alex is on top off overseeing all the ninjas whom I work with.
SupportNinja is fantastic! They have everything you'll possibly need and more. Their team doesn't just "do" your tasks. They help and advise you to do them in the right way and that's priceless.
This company hired me and asked me to upgrade my computer because it was the account's requirements. Then the account suddenly pulled out. They attempted to transfer me to a voice account, but I had already stated that I would never accept any other offer that was not non-voice. Then they just told me to check their website for future careers. I'VE SPENT $200 JUST TO MEET THE REQUIREMENTS FOR THAT SPECIFIC ACCOUNT. THEN WHEN THEY CAN'T TRANSFER ME TO A VOICE OR DIFFERENT ACCOUNT, THEY JUST SEND ME AN EMAIL SAYING THAT I CAN JUST CHECK THEIR WEBSITE.
As a senior executive, SupportNinja removed my technology headaches completely and allowed me and my team to focus on business. I would recommend SupportNinja to other firms in my industry.