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Superwater

Overview

Superwater has a rating of 4.5 stars from 319 reviews, indicating that most customers are generally satisfied with their purchases. Superwater ranks 122nd among Water Filter sites.

service
4
value
4
shipping
3
returns
2
quality
3

Instant Feedback

2,054 reviews
How would you rate Superwater?
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Roberta S.
1 review
0 helpful votes
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I received the wrong product
February 28, 2018

I received the wrong product. I don't believe that it works which means that I would have to return it and reorder. Customer service was fine

Date of experience: February 28, 2018
David B.
1 review
0 helpful votes
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On line ordering was quick efficient and delivery was fast. The price was the best so I found online. Great experience overall.

Date of experience: February 11, 2017
Charles B.
1 review
0 helpful votes
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Quick, easy
June 30, 2016

Quick, easy. Good company. Very competitive. Been using Jacques company for many years for my filter supplies

Date of experience: June 30, 2016
Deborah G.
1 review
0 helpful votes
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I could not buy 3 filters so buying just one was so much more expensive. This is a great product just wish it were not so expensive on just one.

Date of experience: March 14, 2017
David C.
12 reviews
0 helpful votes
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The Product that was ordered was received in good condition. It took a day longer than expected but that was OK. The product installed easily.

Date of experience: April 5, 2019
Robert B.
1 review
0 helpful votes
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Tried to place a order before 9 AM and it would not take the order waited till after 9 and the order went!

Date of experience: April 24, 2017
Marion M.
2 reviews
0 helpful votes
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Superwater had the filter I was looking for and shipped promptly. I was very satisfied with the product I received and the quick shipping.

Date of experience: April 5, 2018
Lee B.
2 reviews
0 helpful votes
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I always call before I buy from a Co I have not bought from before. When I called they were very helpful

Date of experience: April 18, 2019
Diane R.
5 reviews
0 helpful votes
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You're the greatest!
August 23, 2016

You're the greatest! Thank you for having the filters that I need when I need them! Thank you for free shipping!

Date of experience: August 23, 2016
Frank P.
1 review
0 helpful votes
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Great!
August 26, 2017

Great! Helpful customer service. I needed a 90 degree teflon tube adapter and they sent it straight away at no cost!

Date of experience: August 26, 2017
Daniel D.
1 review
0 helpful votes
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Great value, however shipping costs did not show up until after check out

Date of experience: April 17, 2020
kent T.
1 review
0 helpful votes
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Value, quick easy order and delivery with complete simple install instructions. Never needed a plumber.

Date of experience: June 30, 2018
Pat G.
3 reviews
0 helpful votes
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Excellent
October 14, 2016

Excellent. Got caught in Mathew delivery...post office took three days to clear backlog...not your fault

Date of experience: October 14, 2016
Gene O.
1 review
0 helpful votes
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One of the very best
November 3, 2018

One of the very best. Easy to use web site, lowest prices, great delivery, and friendly, excellent service.

Date of experience: November 3, 2018
Beth J.
1 review
0 helpful votes
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Ordered a water filter which was less expensive then other companies, received it fast and installed easily

Date of experience: January 29, 2017
suddenLA Z.
1 review
0 helpful votes
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Ordering was clear, fast, easy
September 19, 2018

Ordering was clear, fast, easy. Filter arrived quickly and installed easily. Appreciate the free recycling option.

Date of experience: September 19, 2018
Michaelene P.
1 review
0 helpful votes
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Very nice to deal with
April 29, 2016

Very nice to deal with. My faucet arrived much quicker than I expected (Thank You!). Will definitely use them again.

Date of experience: April 29, 2016
John G.
2 reviews
0 helpful votes
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Arrived 3 days beyond the projected delivery date but that wasn't a problem. UPS tracking had updated the arrival date.

Date of experience: July 21, 2016
robert s.
1 review
0 helpful votes
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Fair price for a great filter
October 25, 2018

Fair price for a great filter. Reputable firm. There are many fake Body Glove BC filters running around on the webweb...

Date of experience: October 25, 2018
Barbara R.
1 review
0 helpful votes
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Ordered my item on January 1st and just received it today, February 2nd. Was not very pleased with that.

Date of experience: February 2, 2018