I had a great experience with SuperMom Headquarters! I loved the little goodie bag they sent for my child... it was so thoughtful and appreciated. It's those little things that will ensure I will shop with them again.
The owner went above and beyond what most would. I was able to contact her through Facebook messenger as well. She even included a couple small goodies in my order. I scored an amazing deal on a jujube bag I've been wanting for so long! Shipping was also very quick! I definitely will be a repeat customer :)
Thank you so much Hailey!
Great customer service. Very thoughtful in many ways. From how an item is packaged to decorating outside packaging. My 4yo daughter was shocked and happy of the goodie bag as well. Overall happy and will be continued shoppers!
Thank you so much for your review Vanessa!
The shipping was fast and everything is so well-packaged. I had so much fun opening the package. It is like opening a gift! :) Thank you for the goodies, my little one love it so much! I'm happy to find the Jujube bag I like and some cute laundry drying balls! It's a one-stop shop for all, will definitely buy from her again. :)
Thank you so much Peggy!
Nice holder, but it adds weight to an already heavy purse
Thank you for your review Jean. I apologize that you weren't completely satisfied with your purchase.
Great smaller retailer with eco-friendly products. Small business went out of her way to assure my order arrived on time for the holidays and each product was individually wrapped with care. The box it came in was perfect for the contents and unlike most retailers nowadays, she went out of her way to personalize the outside of the box with inspirational stickers which made opening the box even that more exciting! Definitely one of a kind service and a wonderful experience. Love the assortment of products and I look forward to browsing the various products when I have more leisure.
Thanks so much Kim! I’m so glad your package arrived in time!
Didn't expect to come across so many ideal items for my family's needs and so glad I did! I enjoyed my online shopping experience, unique and hard to find items were all here! Excellent communication with exceptional customer service. Thank you!
Thank you so much Shala!
SuperMom Headquarters is an amazing small business! The care, time, and dedication Jasmine puts into her packages is incredible. Thank you so much for caring for your customers the way you do! I appreciate you and will definitely be placing more orders from you in the future.
Thank you so much Aileen!
I was so sad to think the Jujube Be Set bags I wanted so badly were out of stock. I decided to try a midnight google search to find them which is how I found this site. I was thrilled seeing there was one set left and a little skeptical until I promptly revived a confirmation email with a tracking number the very next morning!
Communication about my purchase was regular and I didn't need to check tracking because the item arrived so quickly. The personal touches included (cutely decorated package and some thank you goodies) was a very nice touch in these days. Our daughter was excited to open the package for me and it was great to have a few goodies to share with her in return.
I love supporting small, Mama owned businesses and will be sharing the site and visiting again as such!
Thank you so much Celia!
The communication was excellent on confirming my order and package delivery. Item was packed well and we got a little bonus of some honey stick, stickers, and mini activity book that my daughter was so excited about.
Thank you so much for your review Gina! I'm glad you loved your experience with us!
I love that you can make an appointment and shop through FaceTime. The surprise gifts that get sent out for my girls are a sweet and thoughtful gift. Also the hand written note is a great personal touch.
Thank you so much Katie!
I ordered blind this time and placed my complete trust on Jasmine. WOW, she delivered! The placement selected for me was what I would pick if it were up to me, she was able to accommodate my extra orders after I submitted the form. The virtual trunk show ran smoothly as expected and she shipped fast, too! SMHQ is my go-to for fuss-free transactions. I will definitely order from her again.
Thank you Marie!
Supermom HQ and Jasmine are phenomenal! Jasmine is very quick to respond to emails about orders and always provides excellent help when having trouble on the site. I continue to order from her because of her great customer service and great selection l.
Thank you for your review Christina!
Right after I placed my order I got an email from Jasmine thank me for my business and offering her support. My shipment came in a timely manner and I absolutely loved what I got in my box! Jasmine even included a hand-written thank you card in her shipment. As someone who used to hand write notes to my customers too, I appreciate those personal touches and sentiments of appreciation. I would highly recommend supporting SuperMom Headquarters and Jasmine!
Thank you so much Kimberly! I really appreciate your business and your positive feedback!
Just got my order and in love! Jasmine took the time to listen to my print placement and hit it on the nail. She's easy to communicate and shipping was quick! Her attention to detail is amazing! My package was beautifully packed. Highly recommend Super Mom Headquarters
Thank you so much for your review Alejandra!
I bought a JuJuBe chromatics Lilac BRB from here at $100 even. No shipping or taxes. And it came super fast. After opening it I saw I got a beautiful chromatics coin purse, a cute play pack and a lovely note. It felt more like a gift than a purchase. And there were so many cute stickers on my package. Thank you so much Supermom Headquarters!
Thank you Aaeysha!
I'm amazed each time I receive my orders. One of the best parts is reading the stickers on my packages. I love the care with which my items are thoughtfully wrapped. I feel special each and every single time I place an order. I absolutely adore this shop and the family behind it.
Thank you so much Kim!
I love that I get to shop through a mom who uses and knows her products! She has a fun way of shopping through her facebook page as well. Great communication and service. Always updating inventory and trying out new products that make parenting simpler, fun and stylish.
Thank you so much Kaylee!
My items was new, in the package and arrived within just a few days! The process was so quick and easy, I can't wait to purchase from the website again!
Thank you Nicole!
I was super thrilled to find the Tokidoki + Ju-Ju-Be food cell in the print I was looking for, and bonus she had posted them by print selection with choices. This meant I got to choose the print placement with the cow character on the front of the bag. Also great customer service (hello - a thank you for ordering email!) and fast shipping.
Thank you Daun! I’m so glad we had the print placement you were looking for!
Overview
SuperMom Headquarters has a rating of 5 stars from 114 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SuperMom Headquarters most frequently mention customer service, small business and goodie bag. SuperMom Headquarters ranks 1st among Parenting sites.
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- Indianapolis, IN
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- Jasmine
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your review Catrina!