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Supermarket ItalyReviews 4,763

3.7

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Supermarket Italy Reviews Summary

Supermarket Italy has a rating of 3.7 stars from 4,763 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Supermarket Italy most frequently mention fast delivery, customer service and great products. Supermarket Italy ranks 2nd among Grocery sites.

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4,648

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Texas
2 reviews
0 helpful votes
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Two very bad experiences
January 4, 2023

I have had some unfortunate experiences with this online store. I was excited to receive the nduja which is a spicy, spreadable type sausage/salami. I should not need to be cooked but can add a great flavor to sauces, etc. In teeny, tiny print on the package, after a night of bad food poisoning, their nduja has on the package must be cooked to 160. Great. Glad I only ate a little on my homemade Italian bread. I complained and got a refund. Before complaining I received a complimentary large bottle of Brioschi Sodium bicarbonate. Right.
Second, I ordered two 3-lb packages of DOP gorgonzola at close to $160. I get an email the next day stating there is only one left, and they refunded that one. But the communication back, and forth, was not clear if they were going to send the other one and when. I finally got it after 2 weeks and it was delivered opened, watery and the foil around the cheese was torn. Once again, I took pictures and got a refund. I will not be ordering from them again.

Date of experience: December 5, 2022
Florida
1 review
0 helpful votes
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Disappointing
January 4, 2023

Not only was one bag of pasta broken open, the second bag expired in August 2022…thus is December 2022

Date of experience: December 5, 2022
Colorado
1 review
0 helpful votes
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I appreciate the way the fragile items are packaged with care and pretty much have always got what I ordered. Thanks..

Date of experience: December 5, 2022
Missouri
2 reviews
0 helpful votes
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Lumpfish caviar
December 3, 2022

I am a returning customer and never had problem with delivery. Unfortunately, the price of this item doubled so I don't order it often any more, just once in a while. They used to offer 3-pack for little better price.

Date of experience: December 3, 2022
Argentina
1 review
0 helpful votes
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Great online market
December 3, 2022

I'm using an Android system to make my selections and the experience is annoying because every time, when I look at any product and push back the site send me to the top of the products list. You can pay attention on this because you are loosing money and many clicks. Other everything is excellent.

Date of experience: December 3, 2022
District of Columbia
1 review
0 helpful votes
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Mostly fine. But there was a bit of a bait and switch with the so-called piquillo peppers.

Date of experience: December 3, 2022
Virginia
1 review
0 helpful votes
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Real chestnuts
December 3, 2022
Updated review

Fresh. Baked well, easy to peel. Could be a tad sweeter.

Date of experience: December 3, 2022

Hope the chestnuts are good
November 23, 2022
Previous review

Hope the chestnuts are good.

Date of experience: November 23, 2022
Pennsylvania
1 review
0 helpful votes
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Review
December 2, 2022

Purchased as a gift that has yet to be tried.all assumptions point to thorough enjoyment.

Date of experience: December 2, 2022
Ohio
1 review
0 helpful votes
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Roses
December 2, 2022

Great-as good as any order delivery can be after one has ordered it

Date of experience: December 2, 2022
Rhode Island
2 reviews
0 helpful votes
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Pleasant purchase
December 2, 2022

This was a great shopping experience. My husband's family is Italian and I was on the search for Italian Long Hots as he lives these on sandwiches and the deli in our town stopped carrying them. This website was a welcomed find and I am positive to return to it for future purchases.

Date of experience: December 2, 2022
California
2 reviews
6 helpful votes
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Shipping materials not great
December 1, 2022

While the products i ordered arrived in order, the shipping materials they arrived in seemed insufficient, and i certainly wouldn't order from here in summer (i live in S. California desert cities). Two fedex thermal packs (one inside another) and two tiny gel packs that were completely thawed to protect 4 lbs of cured meats.

Date of experience: December 1, 2022
New Zealand
1 review
0 helpful votes
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Very good experience.
December 1, 2022
Updated review

We are testing for the 1st time this on line shopping of some italian products just for Christmas Holidays. We found a good selection of products, good information and shipping services.

Date of experience: December 1, 2022

We are testing for the 1st time
November 21, 2022
Previous review

We are testing for the 1st time

Date of experience: November 21, 2022
Florida
1 review
0 helpful votes
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Superb customer service!
December 1, 2022

I received my order in less than 24 hours. Amazing! I love shopping at Supermarket Italy! Thanks!

Date of experience: December 1, 2022
California
1 review
0 helpful votes
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Fast shipping
November 30, 2022

I received this within 5 days of ordering, not too long a wait. Got here just in time when I ran out of my last one.

Date of experience: November 30, 2022
Maryland
1 review
0 helpful votes
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Polenta
November 30, 2022

High quality product, imported. It was easy to order.

Date of experience: November 30, 2022
Florida
1 review
0 helpful votes
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Love buying from here.
November 30, 2022

Quality products and quick delivery times. This coming from someone who lives a couple states away from their general location. Frequent discounts and quality packaging.

Date of experience: November 30, 2022
Illinois
1 review
0 helpful votes
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I'm impressed
November 29, 2022
Updated review

So much to choose from! The only problem is once I find something I like...it isn't on your catalog the next time I come on! Hopefully it is just out of stock. My daughter-in-law introduced me to DeCecco pastas...she and my son think they taste better than anything available in the grocery stores in our state.

The flavors are so much better

Date of experience: November 29, 2022

It started with the lemon juice!
June 28, 2022
Previous review

I have been trying for years to find the Sicilia Lemon Juice that I once stumbled on locally. I asked Frankie's Deli (Italian 3rd or 4th generation in Oak Brook IL) If they could carry it but I never found out if they investigated it---but then I think I didn't have the actual name. I knew this was the right one when I saw the bottle--I ordered 10.
The other items were mostly experimental because I've had DeCecco gnocchi and it was superior. Cannot wait until my daughter-in-law cooks for me!

Date of experience: June 28, 2022
New York
2 reviews
0 helpful votes
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Love them
November 29, 2022

Fast shipping and good packaging
Will order from here from now on

Date of experience: November 29, 2022
Utah
1 review
0 helpful votes
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Perfect, Fast, Amazing product
November 29, 2022

I have 0 complaints with this entire transaction. My package arrived quickly, I was notified every step of the way, it was packaged well, and the olives I got were surprisingly perfect. I won't be buying my olives or maybe anything they offer from anyplace else.

Date of experience: November 29, 2022
Florida
1 review
0 helpful votes
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Salumi
November 29, 2022

I knew what I wanted and i found it quickly. Successful experience.

Date of experience: November 29, 2022