• SunWing CA

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Overview

SunWing CA has a rating of 1 star from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. SunWing CA ranks 173rd among Travel Other sites.

  • Service
    1
  • Value
    1
  • Returns
    1
  • Quality
    1
How would you rate SunWing CA?
Top Critical Review

“SACHA the liar”

Danny M.
11/9/22

LIARS spoke to SACHA the liar about cancelling our trip, she just lied about the whole fee and money back, so when I called back the next day to speak to her ignorant colleague who kept me on the phone for over 30 mins! Told me a whole different story. Do your self a favour and run don't look back get off their site and save yourself grief.

Reviews (3)

Rating

Timeframe

Other

Thumbnail of user dannym548
1 review
0 helpful votes
November 9th, 2022

LIARS spoke to SACHA the liar about cancelling our trip, she just lied about the whole fee and money back, so when I called back the next day to speak to her ignorant colleague who kept me on the phone for over 30 mins! Told me a whole different story.
Do your self a favour and run don't look back get off their site and save yourself grief.

Tip for consumers:
Don't book your vacation with Sunwing

Products used:
Cancelled trip

Service
Value
Returns
Quality
Thumbnail of user karlr17
2 reviews
10 helpful votes
February 16th, 2016

After having booked a 14 night vacation including airfare, accommodation at the tropicana hotel in P. V, Mexico and 14 breakfasts for 2 people, we discovered when we arrived that the hotel would not honour the breakfasts even though I showed the manager my copy of the booking confirmation which indicated that a breakfast meal plan was paid for. The Sunwing rep didn't have a contact for sunwing in Canada and told me to email sunwing myself. I did email them several times but never received any replies. Not impressed with sunwing vacations or the Tropicana hotel.

Thumbnail of user peymana
1 review
1 helpful vote
October 30th, 2017

I signed up for a Sunwing family vacation package using my RBC reward miles on OCT 8,2017. There was a KIDS free package and a regular package. I selected the regular package by mistake. The price difference between the two is $1300 for the same hotel, same time, same flight. I have called RBC and SUNWING repeatedly to fix this mistake and switch us to the KIDS free package but they refuse to do so. This is the worst customer service I have witnessed in years. They have the GOTCHA mentality. THIS IS NOT THE RIGHT WAY TO DEAL WITH YOUR CUSTOMERS. I will be posting this all over social media and won't rest until this issue is resolved. Trust me.

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About the business

Sunwing saves you money on travel with Vacation Packages on All Inclusive Vacations and Vacation Deals to Mexico, the Caribbean, USA & Europe. Book Last Minute Travel Deals and take advantage of Discount Travel rates today.

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