• Sunsvision

Sunsvision

Overview

Sunsvision has a rating of 3.43 stars from 30 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sunsvision most frequently mention quick delivery. Sunsvision ranks 32nd among Contact Lenses sites.

  • Service
    1
  • Value
    1
  • Returns
    1
  • Quality
    1
1
See all photos
How would you rate Sunsvision?
Top Positive Review

“4 stars”

Cameron A.
2/18/19

Ordered for son who is a cross country truck driver. Asked how he liked the glasses and stated. Love them best glasses ever.

Top Critical Review

“Never received an order”

Dyna M.
2/2/20

Ordered prescription glasses as a Christmas gift for my partner. Waited forever, emailed to check the progress of the order got a response saying that there has been a delay in their warehouse therefore all the orders are pushed back but my order is in process and it is going to be shipped soon. Good that I had a backup gift sorted because the order never came and one day just randomly got refunded, without any explanation. I emailed them again expecting some sort of answer but no news till this day. Well at least they refunded me. Stay away from Sunsvision.

Reviews (30)

Rating

Timeframe

Other

Thumbnail of user evanb68
1 review
0 helpful votes
February 18th, 2019
Verified purchase

Very satisfied! It's absolutely beautiful. I bought two pairs. Case is beautiful too. Glasses as described. Thank you.

Thumbnail of user dynam2
1 review
0 helpful votes
February 2nd, 2020

Ordered prescription glasses as a Christmas gift for my partner. Waited forever, emailed to check the progress of the order got a response saying that there has been a delay in their warehouse therefore all the orders are pushed back but my order is in process and it is going to be shipped soon. Good that I had a backup gift sorted because the order never came and one day just randomly got refunded, without any explanation. I emailed them again expecting some sort of answer but no news till this day. Well at least they refunded me. Stay away from Sunsvision.

Thumbnail of user rachelv49
1 review
0 helpful votes
February 16th, 2019
Verified purchase

Very good company. I buy here second sunglasses, very nice fit!. The case and soft cloth came really perfect. Muy responsable dealer.

Thumbnail of user garretg5
1 review
2 helpful votes
December 18th, 2019

Payed $165 for glasses I thought I was getting a huge discount on and they never came. After calling them over 20 times I finally reached Kirill their "Customer Service" guy who assured me everything was all good. After two weeks go buy it took another 20 calls to get through to THE SAME AND ONLY GUY working there, Kirill. He sent me a tracking number and then never shipped out anything. Sent it to collections with my bank to get my money back. Stay away

Thumbnail of user zeynepa3
1 review
2 helpful votes
December 11th, 2019

This website is a scam. I ordered a pair of sunglasses on 10/26. They charged me but did not ship it yet by today. I called them many times and got a response only two times that the order was ready and got to be shipped within that week. But this never happened. This is the first time that I had this kind of online purchasing experience. I will file a complaint about them. Stay away from that website.

Thumbnail of user ericm463
1 review
1 helpful vote
June 29th, 2019

The frame looked exactly the way in the picture along with the prescribed lenses. The price was unbeatable. I will always use Sunsvision and tell friends about them!

Tip for consumers:
Long shipping time

Products used:
Persol

Service
Value
Shipping
Returns
Quality
Thumbnail of user nickh193
CS R. – Sunsvision Rep

Thank you for the kind review.

We are glad to hear that you enjoyed our application.

Hope to see you back in the future.

Best regards,

Sunsvision Service Team

Thumbnail of user mostafar8
1 review
3 helpful votes
November 20th, 2019

Terrible experience all around. This company is either completely incompetent or dishonest. Whichever the reason for Sunsvision's complete failure to simply order and ship sunglasses does not matter at this point. After 4 weeks - and having paid for expedited shipping - I'm done hoping for anything from them. STAY AWAY!

Thumbnail of user milesj12
1 review
2 helpful votes
February 18th, 2019
Verified purchase

Fast and easy service! Brilliant service, love my glasses. Excellent experience with sunglasses shop. Thank sunsvision.com

Thumbnail of user nickh193
CS R. – Sunsvision Rep

Thank you for the kind review.

We are glad to hear that you enjoyed our application.

Hope to see you back in the future.

Best regards,

Sunsvision Service Team

Thumbnail of user paveln7
1 review
2 helpful votes
November 28th, 2019

This website is a complete scam. They simply take your money and will not ship your product. Customer service is a joke they take a week to reply and their replies are nonsense. Thankfully I used paypal and was able to get my money back.

Thumbnail of user alexc425
1 review
1 helpful vote
February 19th, 2019
Verified purchase

100% best prices and prompt delivery. Great reliable and trustworthy site. Will definitely order again.

Thumbnail of user nickh193
CS R. – Sunsvision Rep

Thank you for the kind review.

The website is designed in a way where it shows you which coupon is available for your specific order.

https://www.sunsvision.com/coupons

Hope to see you back in the future.

Best regards,

Thumbnail of user anthonyh221
1 review
1 helpful vote
February 19th, 2019
Verified purchase

Great company! Excellent prices and fast shipping to USA. Quality product and quick delivery. I definitely recommend it to everyone!

Thumbnail of user nickh193
CS R. – Sunsvision Rep

Thanks for the kind review.

We put a lot of effort into being able to continuously provide an easy and pleasant shopping experience. We are extremely glad to hear you've enjoyed shopping with us.

We are available All Day. Every Day. 24-7 for any assistance on website features.

Best regards,

Thumbnail of user nicolec734
1 review
4 helpful votes
November 11th, 2019

I purchased a pair of glasses on October 22,2019. I was told I would receive tracking after they processed my frames, which takes 2-4 business days. Today is November 11,2019. I have yet to receive any tracking or updates, Sunsvision hasn't returned any of my calls, emails or chats in the last week. I received one generic message stating 2-4 business days for processing then the manager Krill sent a message stating I would have my tracking information last Monday which has passed, I've been trying to contact the company numerous times since last Tuesday with no response. I contacted my bank and the BBB to file a dispute and complaint against this company. Also my order has said approved for the last 9 days and I still have yet to receive my order or tracking.

Thumbnail of user camerona39
1 review
0 helpful votes
February 18th, 2019
Verified purchase

Ordered for son who is a cross country truck driver. Asked how he liked the glasses and stated. Love them best glasses ever.

Thumbnail of user normana54
1 review
1 helpful vote
February 9th, 2019
Verified purchase

I love these sunglasses. This is my second order - the first pair is still in good shape, but I wanted a backup pair for my car!

Thumbnail of user milesn7
1 review
1 helpful vote
February 9th, 2019
Verified purchase

Nice glasses, good fit, good value for the price. 5 stars for service. Would recommend sunsvision.com

Thumbnail of user haroldc60
1 review
0 helpful votes
February 18th, 2019
Verified purchase

Great aviators, quick delivery and great company, 4 stars for service! These are great. They look good, they're sturdy.

Thumbnail of user martinr155
1 review
0 helpful votes
February 18th, 2019
Verified purchase

Love this seller and it's products. Fair prices. Quick delivery. Would buy again from this seller. This was my third purchase from this seller

Thumbnail of user ashtonv5
1 review
1 helpful vote
February 18th, 2019
Verified purchase

Exactly what I expected. Great product! Thanks for sending quickly. Very well priced. Totally recommend

Thumbnail of user juliaa96
1 review
1 helpful vote
February 9th, 2019
Verified purchase

Excellent Shades, Great Prices, Fast Shipping, A++.
Item came in timely manner and was well packaged, thank you!

Thumbnail of user jacksonc36
1 review
1 helpful vote
February 19th, 2019
Verified purchase

Arrived in perfect shape, well packaged. Goods were exactly as advertised. 100 % truly recommended. Thanks sunsvision.com

Thumbnail of user nickh193
CS R. – Sunsvision Rep

We appreciate the 5-star review.

We are happy to hear that found our website easy to use. We aim to make the process as easy and affordable for everyone and are happy to hear you had a great experience with our company!

Best regards,

Thumbnail of user adriav3
1 review
2 helpful votes
December 12th, 2019

I placed my order on 11/09/2019 & still haven't received it. I received 2 generic email responses to my several emails stating there's been a slight delay, but still have not received my glasses.

Thumbnail of user francisr42
1 review
0 helpful votes
February 18th, 2019
Verified purchase

Great company. Awesome glasses! Very fast delivery. Thanks sunsvision.com
5 stars for job. High quality.

Thumbnail of user madelinep21
1 review
1 helpful vote
February 9th, 2019
Verified purchase

It took me about 40 minutes to get used to them and they are simply great sunglasses and great value.

Thumbnail of user luccilel
1 review
2 helpful votes
December 30th, 2018
Verified purchase

Very high quality sunglasses, excellent protective lenses and solid construction. Good dealer and quick delivery.

Thumbnail of user andrewm546
1 review
4 helpful votes
February 12th, 2019

I suspect that the 'great deal' they offered is just a bait and switch. If they had at least had let me know that there would be a delay on the order, I could have canceled and bought somewhere else two weeks ago. Now I can't even reach them in order to get my money back. Beware of these people.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Online store of exclusive authentic eyewear and prescription lenses. Since 2012, we've been on a mission to help people see better while doing the things they love. Free shipping all US orders over $99 & easy returns on.

Business History

Since 2013

Company Representative

Thumbnail of user nickh193
CS R.
Manager

How do I know I can trust these reviews about Sunsvision?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Sunsvision?