• Sunsky Wholesale

Sunsky Wholesale

Overview

Sunsky Wholesale has a rating of 4.07 stars from 158 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sunsky Wholesale most frequently mention customer service, good quality, and sales manager. Sunsky Wholesale ranks 233rd among Electronics sites.

  • Service
    37
  • Value
    38
  • Shipping
    38
  • Returns
    33
  • Quality
    37

This company responds to reviews, but usually not within the first month

Positive reviews (last 12 months): 80%
Positive
20
Neutral
0
Negative
5
116
See all photos

What reviewers want you to know

Positive highlights

  • I have been using it more than 2 years and best products and customer services so far.

Critical highlights

No critical highlights yet

How would you rate Sunsky Wholesale?
Top Positive Review

“Good business!”

Maxine S.
2/29/24

I have cooperated with SUNSKY for about 11 years maybe more. Photography accessories are what I buy all the time. Good quality!

Top Critical Review

“Items arrived all damage due to poor packing”

Shun T.
10/25/23

I order 3 items from Sunsky, the shipping time was fine, all item arrived then when box is unpack 2 items out of 3 has major crack/damage, I email the sale manager "Aster". His reply was this is not our company problem, you will not get a refund or replacement, as you did not purchase insurance for the package, as I remember correctly insurance was not offer at point of check out, clearly they don't care what you buy or who is buying as they don't take packing seriously, so to all buyer don't buy from this company,

Reviews (158)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (22)
Thumbnail of user sunsky6307
1 review
0 helpful votes
February 29th, 2024

I have cooperated with SUNSKY for about 11 years maybe more. Photography accessories are what I buy all the time. Good quality!

Tip for consumers:
phone case

Products used:
Stabilizer,holder

Service
Value
Shipping
Returns
Quality
Thumbnail of user jmmassuku
1 review
0 helpful votes
January 12th, 2024

I am Joaquim Mateus from SA, i come across this website while i was looking for some peripherals, to be short i did place order and confirmation was so quickly, from Bertha, as i am writing this i did receive my order yesterday 10/1/2024, all items received as described, it was my first time buying on SUNSKY and as i had good service, i already started recommending friends and colleagues, my items was not much as shown on pictures.

Tip for consumers:
I recommend this online shop/ wholesale

Products used:
Mobile phone peripherals and computer's

Service
Value
Shipping
Quality
Thumbnail of user tanxs724
1 review
1 helpful vote
March 6th, 2024

Paid $113.30 for an item after coupon, but the package is lost during transition. Which I do blame the delivery company more. However, after usps reimbursed me $106.35 (the insurance only covers up to $100, and $6.35 is the shipping charge). I did ask SUNSKY to refund the rest few dollars after, but they refused and said it's entirely delivery company's fault, and they won't refund any for it. Ok, but this indicates if you do purchase a lot, and the package is lost during transition, bad luck for you but they won't refund you a cent for it. I don't really suggest to purchase from this wholesaler. Even if it's not your fault, you should help the buyer get their money back from the delivery company, but in USPS unless you've purchased enough amount of insurance, you won't likely receive the amount you've lost, SUNSKY didn't mention any of insurance part, which they might also blame delivery company for it because it's not directly shipped by USPS but from a delivery company in China instead. Domestic shipping by USPS afterwards.

Tip for consumers:
Shipping really slow, provably they won’t ship it even a month after your purchase.

Products used:
None, my package lost

Service
Value
Shipping
Returns
Quality
Thumbnail of user sunsky3902
1 review
0 helpful votes
February 29th, 2024

Cooperated with Sunsky one year. Service and shipping time is very good. Almost phone can be shipped out soon, and never lost.
Thank you very much for Sunsky excellent service and responsiveness, really love it.

Products used:
Mobile Phones

Thumbnail of user ancasiciprian
1 review
0 helpful votes
August 10th, 2023
Verified purchase

I ordered a screen for a phone...The screen has now (after some days of use) a green line in the middle...

Tip for consumers:
I emailed them after I had the problem with the face screen and they ignore me....

Products used:
face screen for Honor 70, back screen for Homor 70,

Value
Shipping
Quality
Thumbnail of user shawns816
3 reviews
1 helpful vote
July 31st, 2022

I bought a brand new smart phone and after a month it broke. So I asked the sunsky agent about the warranty and answer was that the phone has no warranty. How come a brand new phone has no warranty. Its some thing wrong with this picture. Beware

Tip for consumers:
Ask about shipping time and Warranty. I am not even sure if they shipped a counterfeit or this phone really is that bad.

Products used:
Smart phone Bison Pro 5G

Service
Value
Shipping
Quality
Thumbnail of user zoki.nilovic
1 review
0 helpful votes
January 18th, 2024

I'm buying from Sunsky from last 2023. Year and I can only say they are absolutely perfect. Excellent

Thumbnail of user tvoi-gadget
1 review
0 helpful votes
January 12th, 2024

I have been cooperating with this company for a year now. Excellent service. Excellent quality of goods.

Products used:
Photoboxes

Service
Value
Shipping
Returns
Quality
Thumbnail of user jimmieh97
1 review
0 helpful votes
January 29th, 2024

After being contacted by after-sales, they sent me a new LCD (the one I bought its flex cable should be broken in transit) and now everything is fine. Thank you very much for your excellent service and responsiveness.

Products used:
LCD for iPhone 14

Service
Value
Shipping
Returns
Quality
Thumbnail of user qnislavt
1 review
0 helpful votes
January 12th, 2024

I am satisfied with this seller. There is a large range of products, and very good support.
I'm glad to work with them

Products used:
Phones

Service
Value
Shipping
Returns
Quality
Thumbnail of user zhouting452
1 review
1 helpful vote
December 23rd, 2023

I highly recommend them! Good quality! I really like Sunsky. It's convenient for shopping and will recommend suitable shipping methods to me

Service
Value
Shipping
Returns
Quality
Thumbnail of user temioenterprise
1 review
0 helpful votes
January 12th, 2024

I have been using Sunsky-online since 2018 and its been great and still is till now. For your quality and cheap electronics, I would recommend to check Sunsky and see for yourself as I have seen it.

Tip for consumers:
To my experience with sunsky-online, I never doubt my first order in 2018 and I have been order from them till now.

Products used:
Mobile phones and tablets

Service
Value
Shipping
Returns
Quality
Thumbnail of user zoltns1
1 review
0 helpful votes
February 2nd, 2024

I bought several times LCD screens from them, and all of them worked perfectly. Good packaging and fast shipping :)

Products used:
Phone parts, LCD battery cover and so on.

Service
Value
Shipping
Returns
Quality
Thumbnail of user albasheerg
1 review
0 helpful votes
January 29th, 2024

The sales manager Stella is very helpful when i had an issue. Great customer service. The whole experience was very easy and stressless. The service is amazing. Really impressed. Will definitely buy again and recommend to friends and family.

Service
Value
Shipping
Returns
Quality
Thumbnail of user maximg34
1 review
0 helpful votes
February 1st, 2024
Verified purchase

Reasonable prices, flexible shipping options. Easily accessible customer support. It's good that I found them.

Thumbnail of user shunt6
2 reviews
0 helpful votes
October 25th, 2023

I order 3 items from Sunsky, the shipping time was fine, all item arrived then when box is unpack 2 items out of 3 has major crack/damage, I email the sale manager "Aster". His reply was this is not our company problem, you will not get a refund or replacement, as you did not purchase insurance for the package, as I remember correctly insurance was not offer at point of check out, clearly they don't care what you buy or who is buying as they don't take packing seriously, so to all buyer don't buy from this company,

Products used:
Dummy camera display

Service
Value
Shipping
Returns
Quality
Thumbnail of user kellyg373
SUNSKY S. – Sunsky Wholesale Rep

Hi Shun T,

Thank you for bringing this matter to our attention, and we sincerely apologize for any inconvenience you've experienced. We understand the importance of receiving the quality products you ordered, and we regret that your recent purchase did not meet your expectations.

We will reach out to you promptly to discuss the specific details of your case and work towards a resolution that meets your satisfaction.

We appreciate your patience and understanding as we work to rectify this situation. Your feedback is invaluable to us, and we are committed to making this right.

If you have any additional information or concerns, please feel free to reach out to us at service@sunsky-online.com.

Best regards,
SUNSKY Team

Thumbnail of user simpson.ncth
1 review
0 helpful votes
December 26th, 2023

The items are cheaper compared to other sites and the customer service Aster is also fantastic in answering your queries.

Tip for consumers:
Good.

Products used:
Mobile phone

Service
Value
Shipping
Returns
Quality
Thumbnail of user deborahw1695
2 reviews
0 helpful votes
December 27th, 2023

Using website from past 3 years. Very good website.Quality products.Fast shipping and many shipping options. Thank you sunsky.

Products used:
USB chargers,mobile cover,mounts,wires

Service
Value
Shipping
Quality
Thumbnail of user tarisaib
1 review
1 helpful vote
January 11th, 2024
Verified purchase

It's been an amazing years doing business with you, products authentic and always quick to sorting out any issues 😃😀

Thumbnail of user sales.taylorbell
1 review
0 helpful votes
January 8th, 2024

I ordered a smartwatch from SUNSKY. The service was good they answered all my e-mails the shipping was faster less than 10 days I am very satisfied

Thumbnail of user matthewr70
5 reviews
16 helpful votes
May 25th, 2017

It takes 45 days when I got the consignments, maybe by bike to delivery. And the custom charges is high. They needs to find the more reliable courier or set up the overseas warehouse.

Thumbnail of user antons72
1 review
2 helpful votes
October 21st, 2020

Hi. Their customer service are not so good, still waiting on answers when my new phone that I ordered will be send to me in South Africa. What I expect from them is that they only can send a email or message to tell that it will be send in day a day or two's time.

Thumbnail of user galih.acacia
1 review
0 helpful votes
December 27th, 2023

The best is wholesale for all product recommendations.
My best the product phone is always good, not any problem ship and qc.

Service
Value
Shipping
Returns
Quality
Thumbnail of user sonas26
1 review
0 helpful votes
February 9th, 2023

After receiving the goods, I unpacked them as soon as possible. The quality is very good. It is consistent with the seller's description and completely exceeded my expectations. The packaging is very careful and tight. Generally speaking, this is a very satisfying shopping, thank you seller.

Service
Value
Shipping
Returns
Quality
Thumbnail of user oyinkroo
2 reviews
1 helpful vote
May 10th, 2023
Verified purchase

Sunsky have a wide range of products for customers. They also provide good customer service. There are so many good quality products on their site.

Products used:
Smart watch, tablet, IP Camera.

Service
Value
Shipping
Returns
Quality

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From the business

Drop Shipping
CREATE YOUR ONLINE STORE WITH SUNSKY API
We provide pictures and videos to make your sales better!
1,000,000+ Products
18+ Categories
800+ Brands
10 Oversea Warehouses
Same-day Shipping
Dropshipping on Shopify/ Woocomerce/ Magento/ TikTok/ WiX/ Bigcommerce/ SHIFT@SHOP/ Volusion

API DATA ACCESS
Recommended to all the drop-shoppers
Free images & Descriptions Upload products without logo
Products and price update
Price updates and quick access to newly listed/modified products
Create order
Orders directly from the server, are convenient, quick, save time

Package
Shipped without any information about SUNSKY

Orders status & Tracking
View the status of an order and get the latest tracking information.

Wholesale price
Benefit from lower prices based on the accumulative order amount

BARCODE SERVICE
SUNSKY supports labeling and repackaging services free of charge. Now you can use the online customize function to create your barcodes, Moreover, it supports more than one label for one SKU. SUNSKY warehouse will print the label and put it on the package(s) before shipping. When you and the third-party platform receive the parcel, it's convenient to finish the following process by scanning the barcode.

Customize a barcode online
Sunsky Warehouse prints the labels
Put labels on product box before shipping
The receiver scans the barcode for processing

Locked Stock
SUNSKY has launched a convenient inventory purchase service called Locked Stock.
Customers can place stock orders first for products they need in the future. This will not only avoid out-of-stock but also improve delivery timeliness.
Choose a product at SUNSKY
Create an order as locked stock
Place an order using locked stock
Ship fast and get praise from customers

SHIPMENT SERVICE
SUNSKY provides logistics transit services, so you can have products from other sources sent to one of the SUNSKY warehouses and ask us to package the products and ship them to your address.

Business History

MISSION
To help entrepreneurs actualize their dreams of launching and sustaining a successful retail business.

VISION
To build a more generous and thriving world.

Compassion
In a world and industry where profit tends to be king - oftentimes at the expense of product quality and working conditions - we believe compassion provides the antidote. We operate with compassion for our clients, our staff, and underserved communities around the world. Compassion is our Northern Star. It’s what steers us.

Commitment
When SUNSKY puts their mind to something, they commit. Whether it’s creating the best customer experience, the highest quality products, the best work environment, or a better future for individuals and communities in need, we’re committed to the various goals we set for ourselves, and we don’t give up.

Helpfulness
With a motto like “Together we thrive”, SUNSKY understands the value of being of service to one another. Helpfulness is not just a requirement we fulfill, it’s something we seek out daily as an organization. We strive to be helpful to our valued customers so their businesses can thrive, we strive to be helpful to our colleagues so our respective work and careers can thrive, and we strive to be helpful to communities in need around the world so generations to come can thrive. We’re eager to help because we know that when we lift one another, we all succeed.

Trustworthiness
Earning and maintaining the trust of our customers and our colleagues is of the utmost importance at SUNSKY. We know manufacturing is a competitive industry to be in and is riddled with companies producing low-quality products that do not meet the standards of most consumers. We firmly believe if we lead with the mission to earn and keep the trust of our clients and the colleagues we work with daily, success will naturally follow.

FOR VALUE DRIVEN
We care about people over profits.

FOR VICTORIOUS
We set out for and celebrate the victories of our clients, staff, and communities.

FOR SATISFACTION
We prioritize customer satisfaction.

FOR VALUE-DRIVEN
We care about people over profits.

FOR VICTORIOUS
We set out for and celebrate the victories of our clients, staff, and communities.

FOR SATISFACTION
We prioritize customer satisfaction.

MOVING TOWARDS OUR 🟄
Our vision and values serve as a guiding star as we reach for a better future for our clients, staff, and communities around the world.

FOR OUR VALUES & VISION
Four-pointed star for SUNSKY's four core values
The star symbol emulates a + for the value we add to our clients’ businesses.

FOR CREDIBILITY
With more than 14 years of experience, we’ve got a track record of trustworthy credibility.

Company Representative

Thumbnail of user kellyg373
SUNSKY S.
With SUNSKY Together We Win
Usually responds not within the first month
SUNSKY lives for the success of our clients. Why? Because our fulfillment comes from helping others reach their highest potential. When it comes to our customers, we provide not only top-notch wholesale products at amazing prices but also step-by-step guidance and holistic business solutions for our clients looking to launch and sustain a successful retail business. We are equipped with all the expertise and tools new entrepreneurs need.

SUNSKY prides itself on its trustworthy products and services, its value-driven approach to business, and its commitment to serving its clients and the community. When it comes down to it, we’re driven to serve. Whether we’re talking about our clients, our dedicated staff, or members of underserved communities around the globe.

SUNSKY is always searching for ways to lift others and give back to those who could use a little boost. We know that when one person or business thrives with our help, we all do. So let’s work together.

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4.1
158 reviews
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