Delivery was quick, I received it in a week. The packaging was neat, they gave me a bonnet, cap, and lashes. I just washed it for the first time and let me tell you, Sunber is the truth. I never had hair this silky I'm literally in love. The best hair that I have bought like ever. I will be a regular customer. Very professional love it
I ordered the Water Wave brown wig in September from "Sunber Hair" supposedly. I washed and conditioned the wig in preparation for my sister's wedding that I'm scheduled to be in on tomorrow. Only for the wig to be matted, mangled, dreaded. I mean horrible. I cannot wear this wig and paid almost $300.00. When I realized that the actual parent company is based in Hong Kong. I realize that this wig hair is most likely dog, cat or other but it is not human hair. This is pathetic! I can't even rate this mess! And yes I emailed them and received no reply!
Everytime I order from them they always do me right! They even text to make sure I got it. I highly recommend Sunber Hair I absolutely LOVE THIS Hair. They are super professional and they care about their customers they Gave me lashes and a silk bonnet for my hair. They even texted me to make sure everything was good and to make sure my package came to me. I love them and can't wait to order from them again and again!
There is no peculiar smell, easy to clean, no shedding, no tangles. So beautiful color, I got a lot of compliments at my birthday party last week. Sunber will always be my first choice.
This company is a complete scam.
I ordered a 20" kinky curly wig, thinking that I would be satisfied.
A couple days later, I received the wig and I instantly regretted it. The roots were thick and full, but the ends looked very thin and damaged even after I tried to style the wig.
I emailed Sunber to let them know that I wasn't satisfied with my order, that what I received looked nothing like what was presented on their website. I also let them know that I hadn't cut or alter the wig or the lace.
They insisted for me to keep the wig even after telling them that I did not want it and that I only wanted to send it back to get my refund. They had a bunch of excuses.
After 3 days of literally saying that I did not want their wig, they only offered me a 10$ refund….
I say all that to say DO NOT BUY FROM THEM.
This was not a full front lace wig as advertised. This unit had one patch of lace only by front forehead. For the money I spent I will never buy from here again.
I have buying hair from Sunber for five years now. I still have and wear all my wigs. They still look great. Definitely worth my money. This wig is now my work wig that I purchased four years ago.