- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
StyleTribute has a rating of 4.1 stars from 86 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StyleTribute most frequently mention customer service. StyleTribute ranks 6th among Consignment sites.
Proactively asks for customer feedback
This company responds to reviews on average within 1 hour
311 reviews
No critical highlights yet
I love the items and they are such a great deal! Always recommend all my friends visiting Singapore to come and shop here. Absolutely love StyleTribute
Beware of this company and never try to sell your luxury items with them. A few years ago they were honest and I was selling my items with them, but since the company was acquired by a new owner called Shiva, they started scamming people. I have all the confirmation of my words in screenshots that I attached to this review. My watches were sold 8 months ago and i haven't seen any payment. They basically stole all the money from the sell pf the watches. Sophie in the customer service and Shiva ( the owner) just keep promising to pay in 2 weeks, and it never happens. Once they even tried to make it seem that they sent me the money via bank transfer but it didn't go through because it is an European bank account. Then I created a Singaporean bank account and they could not invent any excuses anymore so they just stopped answering at all. I am going to start a legal action against them soon. I would start it even earlier but I was not able to go to Singapore sooner. Now the only thing that Shiva writes to me is: Hi Kate. And then silence. Unfortunately, with him Style Tribute turned into thieves. My message to everyone is: beware, they are scammers, don't sell your items with them, especially that cost a lot, as it was in my case.
Beware of this company and never try to sell your luxury items with them. A few years ago they were honest and I was selling my items with them, but since the company was acquired by a new owner called Shiva, they started scamming people. I have all the confirmation of my words in screenshots that I attached to this review. My watches were sold 8 months ago and i haven't seen any payment. They basically stole all the money from the sell pf the watches. Sophie in the customer service and Shiva ( the owner) just keep promising to pay in 2 weeks, and it never happens. Once they even tried to make it seem that they sent me the money via bank transfer but it didn't go through because it is an European bank account. Then I created a Singaporean bank account and they could not invent any excuses anymore so they just stopped answering at all. I am going to start a legal action against them soon. I would start it even earlier but I was not able to go to Singapore sooner. Now the only thing that Shiva writes to me is: Hi Kate. And then silence. Unfortunately, with him Style Tribute turned into thieves. My message to everyone is: beware, they are scammers, don't sell your items with them, especially that cost a lot, as it was in my case.
Products ordered. Not shipped for weeks, not even a message.
Then I receive a multiple choice question qhether I received. Clicking no, items were shipped with ~3 weeks delay.
But wrong item delivered. Ofem and the laiting photo do not match.
There is also no longer order history in my page to wven track things.
What is going on? Are you seriously in the business or doing this as a casual hobby?
Replies always belated and sometimes silence
The technology side has glitches. Not working as it should compared to its benchmark sites.
First timer.
I'm basically new to style tribute and it's app. I recently got an offer for my item and accepted it by mistake as I did not notice the offer amount was way lower than expectation. As I was unfamiliar with the app, I admit that I made a mistake to 'confirm' offer due to swift fingers.
Wrote to Sophie (customer service) and she commented that she was disappointed in me for wanting to cancel the offer and will not allow me to use their platform if I cancel on them again? Threatening of customers is their business strategy I reckon. But excuse me, it's my first time and I dont think I deserve that kind of treatment as a potential customer.
Missed out payments, missed out collection timings, Claudia and her team are just a nightmare to deal with. I've taken back higher value items placed with them as I've lost confidence in this company - erroneous listing details, missed out payments on sold items etc. Thought I'd give them a second chance by arranging for another pickup but that's been mucked up too. Their countless apologies, even with their "vouchers" and "fee waivers" don't make up, it's like dealing with the boy who cried wolf for the 4th time, and then the 5th, and the 6th, 7th, 8th... a real disappointment.
Tip for consumers:
Don't use this site for high value items.
Products used:
Selling and buying pre-loved quality branded clothing, bags and shoes.
Thanks for sharing your feedback and bringing this to our attention. We are sorry your experience didn’t match your expectations.
We are disappointed when we miss the mark. We will use the feedback to make us better and to ensure this doesn’t happen again.
Please let us know if we can help with anything, we would be grateful to receive the opportunity to turn this situation around. We look forward to speaking with you and working towards earning back your business.
We remain at your service, info@styletribute.com / + 65 9159 3853
Starting to feel like a fraud from the seller perspective.
Inquired about items on consignment, no reply after 1 month of confirming receipt of email.
Looked up their Facebook page and Facebook has posted account closure notices.
Seller beware.
The White Glove service is a joke. They took several days to confirm they have picked up my bags, and then a few more days to take very bad photos of them. I provided the names of the models of my bags in my email - and they proceeded to ignore this and describe them in generic terms like "white shoulder bag". Some great marketing value-add this is - how would anyone know which model and whether these bags are authentic? And the worst, they low-balled me and offered me 20% of the retail price of brand new with tag bags. Don't waste your time with them. They are slow, they have no marketing expertise and the rates they offer you is laughable.
Like the same as the other negative comments the white glove service left me at the point of wanting to go to the small claims. Unresponsive, an excuse for everything and years before I could get a result of getting my items back. Then more excuses how they couldn't seem to desposit the funds to my acc which hadn't changed from day one. Mickey Mouse outfit at best. If you're a seller go elsewhere they're not worth your energy..
Gain trust and grow your business with customer reviews.
StyleTribute, Asia's emerging online luxury fashion resale marketplace. Founded in 2006 and headquartered in Singapore, StyleTribute has grown to be one of the region's most desired online destinations for style-savvy women to buy, sell and connect. Home to over 350 designers and 20,000 unique items, StyleTribute sits on four key pillars: community, protection & authenticity, diversity and sustainability. Community is key at StyleTribute. The infrastructure of our platform was tailor-made for customers to enjoy a transparent peer-to-peer marketplace to seamlessly buy, sell, and connect with likeminded women across the digital spectrum. We ignite social conversation with women who consciously engage in ethical practices and care about the world we live in. Together we harness a community which collaboratively consume the fashion they want.
StyleTribute caters to a wide audience of brand loyalists and first-time fashion lovers with a vast selection of vintage couture and contemporary, in-demand designers with hot-by-the-minute items raking high on the coveted lists of retail institutions. Our design philosophy is simple, we favour style over brand, and quality over quantity. Our team of in-residence curators and merchandisers focus on trend forecasting, styling, branding and creative content focused on emerging and established luxury brands. Transparency breeds trust and we are on a mission to bring trust and fairness to fashion, making great style affordable and accessible to everyone. Together, we can have it all.
As the region's fastest growing specialist marketplace, it is our responsibility to place fashion in the context of the world we live in. StyleTribute takes a bold step in defining the evolution of luxury by creating a collaborative ecosystem through extending the lifecycle of luxury goods. When it's as easy to sell as it is to buy, we reimagine the concept of ownership, focusing on utility rather than possession leaving a smaller ecological footprint in the environment. Act fast and wear your eco-chic badge with pride when you shop and sell on StyleTribute. Statistics have shown that with each product placed on the resale market, an extended life of 9 months with a singular decrease of 30% in carbon, waste and water wastage.
The concept of StyleTribute was brought life by the early concept of what would manifest as StyleTribute's unique perspective, sell what you own and buy what you want. Cashing out your wardrobe to fund your next trend obsession purchase was an ingenious concept that its founders took as their lifelong conquest to achieve. After hundreds of walk-in wardrobe visits and closet-stalking amid the city of Singapore's well-heeled, the humble beginnings of StyleTribute expanded from the simple concept of selling and buying clothing items amid a small network of friends to creating a regional marketplace that specialises in preloved luxury. All in all, saving the environment by minimising our footprint by extending the lifecycle of luxury goods.
Dear Samantha,
Thank you for your feedback. We will speak to Sophie regarding this issue. I am truly sorry for the service you have received.
I agree that we should have been kinder in explaining the issue at hand, especially seeing as you are a new client to StyleTribute.
The make an offer feature is put into place to help both buyers and sellers. We aim to make the StyleTribute experience a positive one for both buyers and sellers. Once an offer is made and the seller accepts or counters the offer, the buyer has 3 days to follow through with the purchase. It can be quite disappointing for a buyer to purchase and pay for an item online and have an order canceled, as I’m sure you have experienced in the past. We aim to do what we can to keep from canceling orders to keep both buyers and sellers happy.
Again I will speak to our team regarding this issue as her communication in this case was not right. This is not how StyleTribute likes to do business. I hope that you will give StyleTribute another chance in the future, as this was a grave error on our part.
Again I truly apologize for this issue at hand.
Kind Regards,
StyleTribute Customer Care