Stylebop has a rating of 2.9 stars from 60 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Stylebop most frequently mention customer service, and credit card problems. Stylebop ranks 24th among Designer Clothes sites.
I ordered some sneakers (at a great sale price) and literally got them within 2 days. Germany to US. Packing was excellent, tracking was accurate down to the window frame for a delivery time. I was skeptical reading some reviews but took a chance, and I'm glad I did. Definitely will shop and recommend them again. (Shipped via UPS Express)
I returned a dress in September 2019 - they still haven't credited my card. Apparently they ran into financial trouble and have been reorganized by an independent manager, who refuses to take responsibility for their debts. Do not use this website - there are numerous better options. I'm out $500!
I ordered some sneakers (at a great sale price) and literally got them within 2 days. Germany to US. Packing was excellent, tracking was accurate down to the window frame for a delivery time. I was skeptical reading some reviews but took a chance, and I'm glad I did. Definitely will shop and recommend them again. (Shipped via UPS Express)
I ordered a pair of designer boots on sale (my first time ordering from this site) on a Friday and received them on Monday! All the way from Germany to FL, USA! Can't get any faster than that! The boots were beautiful with all the original packaging. Will gladly buy from this site again!
Today I received my first order from stylebop.com. I was a bit nervous after reading all the reviews but there was nothing negative in my experience. I live in LA, I ordered on Friday morning (but it was evening in Germany already), my order has been shipped on Monday and I got it today (Wednesday) carefully and beautifully wrapped. The dress itself is gorgeous and looks exactly how I expected. I'm definitely a loyal customer now and absolutely recommend this site.
I'm from Australia and although after reading a few terrible reviews, I still went ahead and purchased a pair Karen Walker sunglasses from Stylehop (it was the cheapest price I could find!). I made the payment on the weekend and received the parcel by Wednesday. I'm pretty impressed with the speed. Not a single fault with the item or service. Wouldn't mind shopping with them again in the future.
Shoes were on sale so the price was great. I ordered them on a Friday and they arrived Wednesday morning! I was worried about the rain soaking the box but they were packed within 3 boxes, so the shoes were safe and dry. Return paperwork and a label were included but the shoes are cooler than the photo showed and fit perfect so I will be keeping them and ordering from style bop again.
To be honest, I was a little wary when reading all the comments online about StyleBop. But I had no issues. I ordered a pair of Chloe espadrilles that are still $495 at Nordstroms and Bloomingdales for half the price. I placed the order last Friday, and received my shoes this Wednesday. The box was wrapped beautifully, in the original Chloe box. There was a return label if I wanted to return it and it was better than Amazon. I'll definitely order from them again!
I was looking for a specific jacket and Stylebop were cheapest by a country mile. I only read the reviews AFTER I had submitted my order and what can I say, I felt sick. HOWEVER there is NOTHING to worry about. The item was shipped from Germany and with me in a few days. The item was carefully packaged (the packaging is actually the best I've ever seen) but was unfortunately the too big. This is were it all went wrong right? WRONG! Their customer services were superb and the item was so easy to return using the UPS local drop off centre. The replacement was sent out as soon as the original was received, and was sent in the same packaging.
Don't be scared, seriously. Give Stylebop a try, you won't be disappointed!
Hi! I purchased a Helmut Lang top and dress from Stylebop last week and I literally received them within 3 days. I'm not sure how they managed that all the way from Germany but I was well impressed. Both pieces were beautifully wrapped and placed in a stylish box that you'd receive in any high-end shop. This was my first purchase, but I honestly can't say anything bad about them. Loving the two new additions to my wardrobe!:-)
I am a customer from Australia who is very happy with my experience with Stylebop. I was really quite worried that my order would either not arrive or be in some way defective when I read some of the reviews out there on people's experiences with this company. However, my order arrived promptly (within 5 days), was nicely packaged and the item, a Marc Jacobs bag, is exactly the one I ordered. If I really want to be nit picky there was a very very small blemish on the dustbag that came with the bag. The bag itself however, is immaculate.
Had a good costomer service experience. I was traveling in Europe and decided to buy a dress at stylebop and to have it delievered at my hotel( not a normal situation I quess). I exchanged an email with theire costomer servise toand confirn and the next day I got my dress. Very happy with it.
Got a gorgeous Chantal Thomass set that wasn't available in my size anywhere else. Was a bit nervous about the 1 star reviews. Opted for fast international delivery. It was fed-exed in 2 days! Wearing it now! Eeeeeeee!
Spent $1k on a wool coat at 50% discount to retail. Ordered on a Thursday from Seattle to this company in Germany. Free shipping and had the coat delivered the following Monday. Very good experience
I ordered a bag recently and got it within a few days. The packaging was beautiful and the bag was in immaculate condition. I would defiantly shop there again. Reading this website and the reviews I was not sure if to shop there in the first place but I'm glad I did I got a good price on my product as well as 30% discount!
Extremely pleased with my experience at Stylebop.com
Yes, they are not very efficient at email communication and getting a hold of someone over the phone takes a while, but it doesn't affect the swiftness and the quality of their job. I received my order in reasonable timeframe taking into account Christmas frenzy, did not have to pay a penny upon delivery as promised. But above all, I was pleased with the packaging of the order: the presentation is awesome in a sturdy carton box with Stylebop logo which I am going to keep for small things, even the invoice is tucked into an elegant sleeve with a logo. I will definitely buy again!
Perfect service! Ordered a marc by marc jacob bag on Sunday evening around 8.30pm (GMT +8), 2 hours after the order, I already received a notification of item being dispatched. It was also on a Sunday, I was amazed with the efficiency.
Item arrived on wednesday morning in Hong Kong.
Gift wrapping was free with the free international express shipping, this is the best online shipping experience I've ever had!
Amazing service! I received my RED Valentino dress beautifully packed within only 3 days (I'm living in Dubai)! Plus my purchase vas VAT free, with the option of free return within 14 days! When you shopping online at Saks, Neiman Marcus, Nordstroms, etc. and you want to return the cloths for whatever reason it's such a pain (takes about 2 months to get the money back) plus you pay quite a lot for return shipping and taxes. Also, the choice of clothing on Stylebop is extremely good! Well done guys and keep it up! I will definetely buy more from Stylebop! Marina
I ordered a Marc Jacobs bag that was on sale from Stylebop without even checking about the website as I was too excited about the great offer. Then when I finally got around to researching the website and saw all these awful reviews I started to worry... especially after spending a good amount of money. However I could have saved myself the worry. The bag arrived within 3 working days, boxed wonderfully and in perfect condition. However it was not to my taste in the end and then came the worries again as I started to think I would not receive a refund. However, I returned the item and got a 'item received' email the very NEXT day to say they had received it and i would be receiving a refund shortly. Well only 2 more working days and the money was back in my account. I would 100% recommend this website if this is the service they provide on most occasions and also would use them again myself without hesitation. Perhaps I should mention though I live in Germany, perhaps that is why everything went so quickly as I know that the stylebop address is also somewhere in my area, not sure if that makes a difference but perhaps people have had bad experiences when ordering from abroad...
I just took advantage of a percent off sale and got a pair of boots. Service was great and I received my order within a week. That would be Germany to redneckville, TN! Beautiful packaging and a great website.
Had the best experience with stylebop, received an email when the shoes were available in my size, the packaging was very nice and a quick delivery, genuine designer pieces, really happy :)
Brilliant website, great customer service, genuine items, no hassle refunds etc. would recommend to all
My first experience with StyleBop was amazing. Bought a pair of Golden Goose Boots for half price. Great customer service. Highly recommend.
I had a very positive shopping experience here, I bought a gorgeous scarf that is available nowhere else on the web, it shipped from Germany, arriving in 4 days (including the weekend). The scarf is incredible, was perfect and new. I would buy with confidence from this site in the future. I think the site itself is very inspiring the way they put outfits together.
I had great experience with stybop.com. I was looking for DV tassle belt and since anywhere else it was sold out stylebop was my only option. Ordering was easy, I had a question about the size and they got to me with an answer same day! The belt itself was on sale and I paid almost $100 less than I would have paid on saksfifthavenue. Shipping from Germany to LA.USA was $20! And only 4 days later! I got a pretty pink box with the belt. It was original, authentic belt I was looking for :) I don't quite get all the bad reviews in here because my experience was awsome. Thank you Stylebop!
Very nice and easy to use website, you can see the items upclose thanks to good futures. I like how fast they deliver in the pretty pink box. It is perfect! They also will inform you about your size coming up if it was out of stock before. I love it!
I hadn't heard of stylebop until I saw some of their pieces in Vogue UK, and when I went to the site, I realised what a fantastic range they carry! I'm surprised to hear of some of the bad reviews here, as I've only had such a positive experience. I found pieces on their site which I couldn't find on Net-a-porter, and delivery was swift. I've already told my friends about it and none of us have had any bad experiences at all. I have spoken with customer service on several occasions and found them to be very helpful. They carry all the best designers, I would absolutely recommend it!
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