• Study.com

Overview

Study.com has a rating of 1.45 stars from 10 reviews, indicating that most customers are generally dissatisfied with their purchases. Study.com ranks 239th among Test Preparation sites.

  • Service
    5
  • Value
    4
  • Shipping
    1
  • Returns
    2
  • Quality
    4

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
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How would you rate Study.com?
Top Positive Review

“Teacher Approved- This Website is Great”

Shanee S.
10/31/22

Study.com is an excellent website. I use in in my classroom to teach primarily Social Studies and Science. My online ESL students also love it. They can choose almost any topic and I am able to pull up a lesson, passage and sometimes a video to help them learn about the topic. The quizzes are a great highlight that helps the teacher assess understanding. Great quality!

Top Critical Review

“Charged $76 to try out the website”

Kelly M.
4/6/23

The website said you could try it out "risk free with no obligations" so I set up an account and took two practice tests. While setting up the account, it asked for payment information but the form said it would be saved so I could easily continue my membership after the free trial ended and I could easily cancel in "just a few clicks". After a few hours, I decided not to move forward with the subscription, and cancelled. However, I then saw that they had already charged me $76 for a one-month subscription. What a rip-off.

Reviews (10)

Rating

Timeframe

Other

Thumbnail of user kellym1334
3 reviews
8 helpful votes
April 6th, 2023

The website said you could try it out "risk free with no obligations" so I set up an account and took two practice tests. While setting up the account, it asked for payment information but the form said it would be saved so I could easily continue my membership after the free trial ended and I could easily cancel in "just a few clicks". After a few hours, I decided not to move forward with the subscription, and cancelled. However, I then saw that they had already charged me $76 for a one-month subscription. What a rip-off.

Tip for consumers:
Okay, I located a phone number and it was answered by a human being. After I explained the situation and said I wanted a refund, she read a script that explained that I had 30 days to cancel and receive a refund, so I had to repeat that I had already cancelled and wanted my refund now. She then processed it, which I appreciated. It will be 7-10 days before my money is returned, and I still think this is not an honest way of doing business, but at least they were responsive.

Thumbnail of user kevink2747
1 review
1 helpful vote
January 30th, 2024

You exposed my brother Augustine to depression. He wrote chemistry content for your company but you claimed it was AI generated. Out of five works that were published you only paid one. The rest you edited and still use on your website. You are using Kenyan's as cheap labor, and still not paying tax. Stop that modern day slavery!

Service
Thumbnail of user ian.patrick.montgomery
1 review
2 helpful votes
September 6th, 2023

I needed to fulfill a couple prerequisite courses for a grad program, so I went to Study.com as an easy, cheap path to doing so. I was already very knowledgeable about the course content because of overlap with my work experience and my first master's degree.

I was absolutely shocked at the low quality of the material: typos galore, but more egregiously, tons of completely incorrect information. Just wrong. There were many test questions with multiple correct answers or no correct answer because the content writers clearly don't know what they're talking about. The lesson texts themselves also contained a lot of incorrect information. I couldn't believe that the standards are so low for allegedly college-level courses—it was an absolute disgrace.

It is very apparent that Study.com does not hire qualified writers and reviewers. If you need to knock out a few credits with no regard for actual learning, go for it. But this company should be ashamed of their subpar product.

Tip for consumers:
Don't expect college-level content, even if you can still get college-level credit.

Products used:
The College Accelerator plan.

Service
Value
Quality
Thumbnail of user shanees3
1 review
0 helpful votes
October 31st, 2022

Study.com is an excellent website. I use in in my classroom to teach primarily Social Studies and Science. My online ESL students also love it. They can choose almost any topic and I am able to pull up a lesson, passage and sometimes a video to help them learn about the topic. The quizzes are a great highlight that helps the teacher assess understanding. Great quality!

Service
Value
Quality
Thumbnail of user janetl1483
1 review
4 helpful votes
May 18th, 2023

I was looking for a way to take some enrichment courses throughout the summer before returning to college in the fall of 2023. So I signed up for the free trial. I was checking out what I thought was the free trial and all of a sudden I got a notification that $252.00 had been zapped out of my account. I canceled immediately and requested my money back. I have not heard anything nor got my money back. The ad was very misleading.

Service
Value
Shipping
Returns
Quality
Thumbnail of user sveab1
1 review
8 helpful votes
October 22nd, 2021

I found Study.com while searching for online history class to teach to my homeschooled child. I was greeted with immediate online support to help sign up and was told about all the features this program had to offer. The advertisement indicated a free 30 day trial but that actually ended up meaning that it was a 30 day money back guarantee. We were billed immediately. There are so many interesting classes that my husband and I both decided to sign up. We quickly discovered that there were limits with the basic plan. The one feature I really wanted; taking the course quizzes and final exam, were not allowed without upgrading from the basic course to $32/month to $200/mo. There is a mid-range subscription of $60/month that we pay for our child, but what plan was not available to us. When I emailed and asked about how adults could access the entire program, I was told that we needed to upgrade. We ended up cancelling our subscription immediately. Having access to the quizzes and final exam is NOT the same as getting college credit. The cost of taking proctored exams has an additional fee of $70 per class with a limit of 2 classes per month. SO while they advertise that you can take as many classes for college credit as you want, you will only be allowed to earn credit for 2 classes at a time at an additional fee. That is a sure way to keep the monthly fees going. Plus there is no guarantee that the colleges or universities will accept these credits. We only wanted to study for personal enrichment but not at the cost of $400 a month. As far as the 30 day money back guarantee is concerned, we have NOT been notified that we will be getting a refund, only that our account is pending cancellation and will remain available to reactivate until November 21. I will need to call them Monday and request a refund since that does not seem to be automatic. It is my impression that the immediate assistance I received to get signed up is not the ongoing support that is available to subscribers and that the information that was advertised and told to me was in fact, misleading.

Service
Value
Returns
Quality
Thumbnail of user kiranc14
1 review
9 helpful votes
February 16th, 2020

I used to work as a contractual employee for this company. As such the pay rate for this company was pretty low but I continued as the timings were of convenience to me. One fine day they wrote to me stating that I have over-billed them and when I asked them for proof they didn't reply back. They have terminated the contract and have deducted my 10 hours pay. Just imagine, how would it feel when you have been waiting for your pay and your family strive on you and all of a sudden they do this to you. They have never ever given me any intimation or warning before for over-billing. This is a clear case of cheating.

Thumbnail of user margos115
1 review
3 helpful votes
June 28th, 2023

The "practice tests" that I took for the Spanish CSET were much easier than the actual test and did not cover the material. The practice tests seem to be written by other students and not by someone who is familiar with the actual test and its' contents. A complete waste of money.

Thumbnail of user veronicas39
40 reviews
181 helpful votes
June 7th, 2016

When you search programs, the Top 10 schools are all online, for profit "universities". What does that mean? It means after paying more than a traditional, decent 4 year university, you'll pay double and have a useless degree. There is no way you can complete a Doctoral degree online. No way.

This site is clearly for suckers. Maybe some of the background information on areas of study are okay (if not basic and unexplained) but no one serious about getting a degree would put stock in a site like this having any reliable information or links to schools.

For your own sake, avoid sites like this. Find reputable universities (not solely online ones) and meet with a real career advisor or find a professional website (i. E. APA for psychology).

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Our thousands of online lessons allow students to learn what they want, when they want, in a way they can afford. Check out our College Accelerator for a way to earn college credits online!

Company Representative

Thumbnail of user vanl13
Study c.
Typically does not respond to reviews

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