• Studiosuits

Studiosuits

Ratings On Other Platforms

Trustpilot
4 / 5

Overview

Studiosuits has a rating of 4.1 stars from 2,260 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Studiosuits most frequently mention customer service, great quality, and easy process. Studiosuits ranks 1st among Suits sites.

  • Service
    683
  • Value
    199
  • Shipping
    194
  • Quality
    1546

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 75.6%
Positive
671
Neutral
62
Negative
154

Instant Feedback

12,787 reviews

195
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What reviewers want you to know

Positive highlights

  • Variety of customization options and good customer service

Critical highlights

  • The payment options seem a bit janky, is it to avoid merchant fees?
  • Could not load a credit card in to make a purchase.
How would you rate Studiosuits?
Business's Favorite Review

“Awesome from start to finish.”

Mark S.
8/31/23

I needed the perfect pattern on a sports jacket to match a dress my wife had picked out for our son's wedding. Finding something shopping retail stores was a nightmare Studiosuits came through inside two weeks leaving plenty of time for minor alterations locally. Great, great service. Even better price!

See full review
Top Positive Review

“Thank god for Studiosuits”

Josh C.
7/28/20

I needed a highly custom yellow tuxedo for some marketing videos for my business. It was impossible to find and I was giving up home. I almost turned to a custom suit maker in town for a $2000 option which was outrageous. Studiosuits cost me 1/10 of that and NAILED it. Communication was excellent as was the workmanship. So happy to know that they exist. I will be doing more business with them in the future.

Reviews (2,260)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (393) studio suits (308) quality suit (66) quality product (50) trial suit (22)
Thumbnail of user marthas1607
1 review
0 helpful votes
April 18th, 2024
Verified purchase

The seersucker suit was a really nice option for a spring prom. The material was nice, but the pants came in 2 inches shorter than the measurement I gave with my order which meant I had to pay for more alterations. There were also a couple of stains on the jacket when we received the delivery. Both issues were disappointing but my son looked really nice anyway after we had the pants altered.

Reason I chose this business:

Was looking for seersucker and found them in my search.

Thumbnail of user gijsv8
1 review
0 helpful votes
January 19th, 2024
Verified purchase

If this worked I would have been a big fan. Measurements were either wrong from my part or lost in translation. So unfortunately it's not very usable and my local tailor can't fix the problem (jacket too short), buttholes too high. Several other things went very well though so if you get lucky with the measurements its a great way to add to your wardrobe.

* Studiosuits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user kav9
1 review
0 helpful votes
October 30th, 2021
Verified purchase

Delivery was quicker than expected and I appreciated the correspondence when they emailed me to make sure the measurements were correct, as they were pretty non-standard measurements and they wanted to make sure everything was correct.
My suggestion for improvement would be to the website - it would be more helpful to see the shirts on a model, to be able to gauge the sheerness/opaqueness of the shirt.

Reason I chose this business:

Custom measurements & delivery timeframe.

Reason I chose this product:

Items needed as a groomsman in a beach wedding.

Quality
Thumbnail of user bodom2
1 review
0 helpful votes
February 17th, 2022
Verified purchase

Thank you very much for the suit. My extra wishes were fulfilled, although I wanted vents at both sides of the trousers (should have made clearer). German customs asked me for a receipt so it would be useful in future to pay in two tranches: one for the exact costs that are given on the package and one for the rest.;-) If one has to pay full customs, there is little reason to order because it amounts to prices as high as everywhere else.

Quality
Thumbnail of user tenillel
1 review
0 helpful votes
December 27th, 2021
Verified purchase

I purchased the Donegal suit and vest for my husband. This tailored suit is fantastic and beautiful! Great quality and he loves the way he looks in it. However it is a bit tight in the bicep area. I guess that comes with the difficulty of not having a tailor right there with him in person taking the measurements. But he loves that it was customized with leather elbow patches, real horn buttons, and that you can choose the lining.

Thumbnail of user donaldn245
1 review
0 helpful votes
July 22nd, 2022
Verified purchase

It was a great experience with Studiosuits. I have found my own personal taylor for my suits now.

Reason I chose this business:

I needed my suit to have my own personal touch which they afford me to have in my suits now.

Reason I chose this product:

The quality of the products.

Service
Quality
Thumbnail of user tracyc1011
1 review
0 helpful votes
January 2nd, 2023
Verified purchase

Bought this to keep my son warm when wearing his suits but it is not warm at all.

Quality
Thumbnail of user fredrickb99
1 review
0 helpful votes
April 19th, 2024
Verified purchase

The fabric is very high quality. Overall the craftwork was solid. The sleeves were too short, and I had to get them taken out a bit. Also, I got the pants tapered some, as I prefer a more tailored fit. I'm curious how I can make sure the sleeves are a better match next time, but I am already looking at which suit I want for next time. Would recommend 4/5 stars.

Thumbnail of user paull1863
1 review
0 helpful votes
June 2nd, 2022
Verified purchase
• Updated review

Overall a good experience, but unfortunately only two out of three fit perfect. One appears to be a size too small

Quality
Great!
April 13th, 2022
Verified site experience
• Previous review

Great! Very easy

Thumbnail of user philiph726
1 review
0 helpful votes
October 4th, 2023
Verified purchase

I was confused because it kept asking me for my Pay Pal account when I wanted to use a different method of payment. Nevertheless I'm ANXIOUSLY awaiting my order to arrive!

Service
Quality
Thumbnail of user charlieh374
1 review
0 helpful votes
April 19th, 2024
Verified purchase

I shopped a lot and finally pulled the trigger and ordered some corduroy pants and a shirt. I sell menswear, but I didn't want to spend a bucketload on really expensive cords that would be over $500 with my employee discount. My only option was a Zegna fabric😬
The shirt was just a litmus test really, but the pants are phenomenal. Worth every penny. I'll be wearing them once a week, surely!

Reason I chose this business:

A friend of mine recommended the site to me. I would shop with him and I finally purchased an item I could t really find anywhere else to my tastes.

Thumbnail of user matheww36
1 review
0 helpful votes
February 27th, 2020
Verified purchase
• Updated review

Easy to use interface, but know nothing about measurments, one star down for that, but otherwise an excellent site

Reason I chose this business:

Had the suit color I needed for reasonable prices

Reason I chose this product:

Wanted a good suit to use as a costume for a specific character I wanted to play for multiple events.

Value
Shipping
Quality
Easy to use interface, but know nothing about measurments,...
January 26th, 2020
Verified site experience
• Previous review

Easy to use interface, but know nothing about measurments, one star down for that, but otherwise an excellent site

Thumbnail of user joer1331
1 review
0 helpful votes
September 26th, 2022
Verified purchase

All in all Studiosuits has been a wonderful resource. I appreciate the details and explanations while I'm customizing the suit. I received my suit on the day SS said I would which was the biggest concern for me as it was for a destination wedding. The only thing I would do differently is having someone help me take the measurements as it proved quite difficult for one person. I've since ordered another suit and a couple shirts.

Reason I chose this business:

Great selection, customization, and explanations while building the suits. I like that I can shop by material and color, that is a great help when deciding what I want. I like that I can save my measurements independently of any one suit.

Reason I chose this product:

I chose the black velvet tuxedo because I was attending a black tie wedding.

Quality
Thumbnail of user johnnyg188
1 review
0 helpful votes
December 17th, 2021
Verified purchase

This time my order went through smoothly, trousers and shirt made very quickly. However a mistake was made on the shipping address despite it being used before which led to the package taking nearly three weeks (not one week) to arrive as it was bounced around the UK by the courier. While the courier should have noticed this issue it would not have happened if the address label had been checked.
When the parcel arrived the trousers were fantastic, lovely weight and well made.

Thumbnail of user kyles1446
1 review
0 helpful votes
December 11th, 2023
Verified purchase

Fits tight across the chest and shoulders and is lose around the midsection but I didn't get a custom fitted one so that could be the reason - though I traditionally do fit 38R.

The colour match was very accurate as was the stitching. All add-ons that I had done were completed (different colour button, double pleated at the back, etc).

Overall I'm happy with the order and will order suits from here in the future once I get my exact measurements.

Thumbnail of user murphyb29
1 review
0 helpful votes
March 31st, 2022
Verified purchase

Beautiful fabric, excellent craftsmanship, not a perfect fit. I am a woman and ordered a pair of slacks which do fit on my body, but are too tight to sit down or be very comfortable moving around. I think this is probably a pretty hard task to get right- custom fitting slacks on a curvy body without being able to make in-person adjustments. But the clothing itself is beautiful and will work for the occasion.

Reason I chose this business:

It was chosen for the wedding party I am in.

Reason I chose this product:

They were required for the wedding.

Quality
Thumbnail of user lashandac13
1 review
0 helpful votes
December 20th, 2023
Verified purchase

Online shop was easy and they had t h e color suit I was looking for my husband birthday party theme. Material was great.

Thumbnail of user johnp5645
1 review
0 helpful votes
September 3rd, 2022
Verified purchase

Never bought clothes online before and especially high-end clothes.It has been a very good experience for me with everything going well and I have become a repeat buyer already. I like to choose a product for the cart late at night when there are no distractions then look again in a few days to see if I still like it or can improve on it. You have an easy to use website and you can see what the finished article will look like. Very good Tailors I have started with a Tweed jacket and the first time I wore it out, I was complimented on being the most stylish dressed at the function and ever since have loved wearing it as the compliments continue. Just followed up with ordering 3 shirts. Thanks Studio suits for the confidence boost and exceptionally good value-for-money fashion clothes that fit well.

Reason I chose this business:

You work with beautiful fabric, have heaps of design style options, colour options and cater for a huge range of attitudes from conservative to way way out there!
I read the best and worst reviews and made my decision to give them a go.
Measured myself up (and they contact you if they think there is something not quite right) and made my order. Waited about 3 weeks and then they used DHL to send them to me. A great shopping experience.

Reason I chose this product:

I was tired of buying premade clothing off the shelf that didn't seem to fit right. I wanted to have some clothes made to fit MY body. As we age our body changes shape. I was looking for some fashion garments and with the studio suits system you have exceptional options of fabric, style and design to suit our personal taste for flaire. Can't tell too many friends about you otherwise I wont be the coolest dude in town anymore.

Quality
Thumbnail of user danp839
1 review
0 helpful votes
August 3rd, 2021
Verified purchase
• Updated review

The company overall did make their goals listed on the page, but there have been large questions that took a long time to answer. There have been a few very attentive service agents and some that make the process more difficult. Overall their construction is great if you are just looking for your sizes, if you truly want to customize the style then they are well made but not quite exact.

There are excellent agents and some that make the progress more difficult. The fact that the email address is only the generic and that the ticket response doesn't connect you directly with an agent you're working well with is difficult.

Reason I chose this business:

They offered the best price for a quality suit in the fabric and colors needed

Reason I chose this product:

They were the best option at an affordable rate that met some requirements

Service
Quality
There have been large questions that took a long time...
June 25th, 2021
Verified site experience
• Previous review

There have been large questions that took a long time to answer.

Thumbnail of user toml1001
1 review
0 helpful votes
February 23rd, 2022
Verified purchase

I had a non-professional measure all my dimensions and then checked them to another suit but most of the suit fits larger than the measurements. This is better than too small but the alterations will be an extra cost rather that maybe I could have saved by doing something more local.

Reason I chose this business:

It was a very low cost for the product

Reason I chose this product:

I bought this item for a wedding

Quality
Thumbnail of user marcellw5
1 review
0 helpful votes
April 26th, 2024
Verified purchase

I ordered this suit hoping to wear at an event in March 2024. That didn't happen. Nevertheless, I'm pleased with the suit. Love the suit. Just wish I had it or knew the making and shipping process was long. Get you a Studio Suit! It's worth the wait.

Thumbnail of user christopherg1735
1 review
0 helpful votes
December 11th, 2023
Verified purchase

Suit was of great quality lag with shipping courier seemed to lose track of it, eventually showed up just in time

Thumbnail of user michaelr5876
1 review
0 helpful votes
April 30th, 2023
Verified purchase

It's been ok. I'm not sure if I will order again as I'm not fond of the online measurement system, I feel it lacks something as I now have to order 'big' to ensure it's not too small and then have adjusted upon arrival. It's a cumbersome process but we will see. I really like the suite quality and style.

They did the best they could with what they had to work with

Service
Quality
Thumbnail of user jerryc555
1 review
0 helpful votes
August 2nd, 2021
Verified purchase

Take good measurements of yourself and don't worry. There was one clarifying question then the suit arrived in 2 weeks! Cheers to the team-

Reason I chose this business:

Selection and international style.

Reason I chose this product:

My wedding.

Quality
Thumbnail of user brettb647
1 review
0 helpful votes
November 10th, 2021
Verified purchase

Honestly, I'm impressed with what I received from Studio Suits, for their price point I was impressed at the quality a custom suit. The measurements were correct and the look was close enough to what I imagined so as to not evoke any ire. The material isn't the best I've ever bought, the wool is itchy and a little on the thick side, but for the price point I'm very happy with it.

Service
Quality

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From the business

Suit yourself right with StudioSuits custom clothing! A traditional tailoring workshop offering a variety of custom tailored suits, jackets & pants, etc! Collect your eye-catching outfits today!

Company Representative

Thumbnail of user studios2
Studio S.
Typically responds within 3 days

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