• Studiosuits

Studiosuits

Ratings On Other Platforms

Trustpilot
4 / 5

Overview

Studiosuits has a rating of 4.2 stars from 2,370 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Studiosuits most frequently mention customer service, great quality, and easy process. Studiosuits ranks 1st among Suits sites.

  • Service
    708
  • Value
    199
  • Shipping
    194
  • Quality
    1545

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 77%
Positive
751
Neutral
67
Negative
157

Instant Feedback

12,948 reviews

195
See all photos

What reviewers want you to know

Positive highlights

  • Variety of customization options and good customer service

Critical highlights

  • The payment options seem a bit janky, is it to avoid merchant fees?
  • Could not load a credit card in to make a purchase.
How would you rate Studiosuits?
Business's Favorite Review

“Awesome from start to finish.”

Mark S.
8/31/23

I needed the perfect pattern on a sports jacket to match a dress my wife had picked out for our son's wedding. Finding something shopping retail stores was a nightmare Studiosuits came through inside two weeks leaving plenty of time for minor alterations locally. Great, great service. Even better price!

See full review
Top Positive Review

“Thank god for Studiosuits”

Josh C.
7/28/20

I needed a highly custom yellow tuxedo for some marketing videos for my business. It was impossible to find and I was giving up home. I almost turned to a custom suit maker in town for a $2000 option which was outrageous. Studiosuits cost me 1/10 of that and NAILED it. Communication was excellent as was the workmanship. So happy to know that they exist. I will be doing more business with them in the future.

Reviews (2,370)

Rating

Timeframe

Other

Reviews that mention popular keywords

studio suits (317) customer service (410) quality suit (68) quality product (51) trial suit (22)
Thumbnail of user marthas1607
1 review
0 helpful votes
April 18th, 2024
Verified purchase

The seersucker suit was a really nice option for a spring prom. The material was nice, but the pants came in 2 inches shorter than the measurement I gave with my order which meant I had to pay for more alterations. There were also a couple of stains on the jacket when we received the delivery. Both issues were disappointing but my son looked really nice anyway after we had the pants altered.

Reason I chose this business:

Was looking for seersucker and found them in my search.

Thumbnail of user gijsv8
1 review
0 helpful votes
January 19th, 2024
Verified purchase

If this worked I would have been a big fan. Measurements were either wrong from my part or lost in translation. So unfortunately it's not very usable and my local tailor can't fix the problem (jacket too short), buttholes too high. Several other things went very well though so if you get lucky with the measurements its a great way to add to your wardrobe.

* Studiosuits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user fredrickb99
1 review
0 helpful votes
April 19th, 2024
Verified purchase

The fabric is very high quality. Overall the craftwork was solid. The sleeves were too short, and I had to get them taken out a bit. Also, I got the pants tapered some, as I prefer a more tailored fit. I'm curious how I can make sure the sleeves are a better match next time, but I am already looking at which suit I want for next time. Would recommend 4/5 stars.

* Studiosuits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user charlieh374
1 review
0 helpful votes
April 19th, 2024
Verified purchase

I shopped a lot and finally pulled the trigger and ordered some corduroy pants and a shirt. I sell menswear, but I didn't want to spend a bucketload on really expensive cords that would be over $500 with my employee discount. My only option was a Zegna fabric😬
The shirt was just a litmus test really, but the pants are phenomenal. Worth every penny. I'll be wearing them once a week, surely!

Reason I chose this business:

A friend of mine recommended the site to me. I would shop with him and I finally purchased an item I could t really find anywhere else to my tastes.

Thumbnail of user marcellw5
1 review
0 helpful votes
April 26th, 2024
Verified purchase

I ordered this suit hoping to wear at an event in March 2024. That didn't happen. Nevertheless, I'm pleased with the suit. Love the suit. Just wish I had it or knew the making and shipping process was long. Get you a Studio Suit! It's worth the wait.

Thumbnail of user christopherr1861
1 review
0 helpful votes
January 25th, 2024
Verified purchase

Nice samples. Worth ordering them before ordering your suit.

It did take a lil long to arrive.

Thumbnail of user melissac2898
1 review
0 helpful votes
May 8th, 2024
Verified purchase

Good quality, fora well. Color match was awesome, delivery time was decent approx 3 weeks to Canada

Thumbnail of user danielm4860
1 review
0 helpful votes
April 5th, 2024
Verified purchase
• Updated review

Thank you.
Please keep shoulders and chest unchanged 36 short. Please taper waist in 1.1/2 inches. And take a 5/8 inch on sleeves…. Thank you very much. Trying to get a good fit.
Dan Mahoney
201 East Lane,
Odum, Georgia *******
USA
*******520

Very nice work and service.
January 19th, 2024
Verified purchase
• Previous review

It needed a little bit more alteration, however very good and will purchase again with studio suits.
Thank you.

* Studiosuits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user michaelk5741
1 review
0 helpful votes
April 24th, 2024
Verified purchase

We found this company after not being able to find the colors I wanted for my wedding. This website has it all and more!

Reason I chose this business:

The wide variety of styles and colors available.

Thumbnail of user katien233
1 review
0 helpful votes
April 16th, 2024
Verified purchase

Got the swatches, but decided we are going to use a suit company/store in our city. Don't want to deal with measuring online and not being able to try it on.

Thumbnail of user steveb3470
1 review
0 helpful votes
April 19th, 2024
Verified purchase

Good experience. I received excellent customer service with Brandon. Amazing suit overall.
I will continue to purchase from Studio Suits in the future.

Shop advised that my order was shipped/delivered and this was not the case. Brandon contacted me and informed me that the suit had not been shipped, provided new tracking and the suit was delivered on time.

Reason I chose this business:

A friend referred me

Service
Thumbnail of user reeces47
1 review
0 helpful votes
April 24th, 2024
Verified purchase
• Updated review

Always shoot for slightly larger measurements as they will be easier to alter later. Great prices for custom made suits. Great material selection.

They were prompt with their responses but when they were trying to guide me on how to measure shoulder width I sent photos showing exactly the same thing as what was in the picture examples and they just told me "that is in fact, incorrect" but they didn't elaborate or seem to want to help. And it was annoying because they kept wanting me to shrink my shoulder size but then when I told them not too it still arrived and was very tight around the arms and shoulders.

Reason I chose this business:

They had the material I wanted for my wedding. I was able to have a unique suit that most others would not have.

Service
Very easy to use and great prices for custom made suits
February 29th, 2024
Verified site experience
• Previous review
Thumbnail of user audreys624
1 review
0 helpful votes
April 8th, 2024
Verified purchase

Though shipping does take a long time, we got what we ordered and the product is very high quality.

Reason I chose this business:

High quality and the unique color of the mojito green jacket.

Thumbnail of user ryannr7
1 review
0 helpful votes
April 10th, 2024
Verified purchase

We bought this suit for my husband to wear on our wedding day. Although we were happy with the overall purchase, I would highly advise everyone to measure and re-measure. We did NOT measure my husband for the dress shirt, we bought a generic size XL and is was wayyyyy too small on him. Everything else we submitted custom measurements for and they fit great.

* Studiosuits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user marcosm183
1 review
0 helpful votes
April 27th, 2024
Verified purchase
• Updated review

I have chosen to send different sizing options for my suits, some slimmer and some a bit loose. Be strict and precise about your measurements! The tailors of Harry are good but they are not clairvoyant!

Reason I chose this business:

Price Quality and fabric options.

Great doing business with you!
April 6th, 2024
Verified purchase
• Previous review

Great doing business with you! Any discount offers for loyalty welcome!

Improved ease of access
November 12th, 2023
Verified site experience
• Previous review
Thumbnail of user orina12
1 review
0 helpful votes
May 4th, 2023
Verified purchase

I ordered 3 suits. One made of a linen blend and 2 made predominantly of cotton with some linen.
The cotton suits fit really, really close while the linen was perfect. Not sure why. All were ordered at the same time with the same measurements they had on file from my first linen suit which, btw, was very good.
Seems like I will only buy linen from them in the future.

Ok

Reason I chose this business:

Because my first experience was good

Reason I chose this product:

I live in a warm climate year-round so wool suits don’t work well for me. I use linen and cotton for the lightweight and cooler effect

Service
Quality
Thumbnail of user ginop36
2 reviews
0 helpful votes
April 12th, 2024
Verified purchase

Didn't like the after order request to pay for a throwaway try on fitting jacket. I elected to pass on that and it worked out.

Reason I chose this business:

I wanted the authentic Harris Tweed fabric and they popped up on Pinterest.

Thumbnail of user graemew50
1 review
0 helpful votes
July 26th, 2023
Verified purchase

Suit very well made. Unfortunately, my measurements, especially for the jacket, did not fit one of the standard sizes, so I had to compromise. This resulted in a jacket that was far too big for me.

Reason I chose this business:

Art Deco styles

Quality
Thumbnail of user professionalballer.
1 review
0 helpful votes
July 9th, 2022
Verified purchase

Ordered my first nice suit jacket. It's great. Long shipping time, but as long as you know to expect that, it's really great stuff for the price. I got an awesome donegal herringbone tweed jacket for $160, fit to my specs. I sincerely don't think anyone is competing at this level. Get wool

Reason I chose this business:

Just happened to find it, had what I was looking for. It was nice to be able to customize it, too, to get exactly what I wanted, but that wasn't the main part. I was just looking for a grey 100% wool tweed jacket in my size, 36r. Apparently people are fat or something because it's impossible to find jackets in that size

Reason I chose this product:

It was a very good price for exactly what I was looking for.

Quality
Thumbnail of user christopherl816
1 review
0 helpful votes
August 2nd, 2021
Verified purchase

Quality material, excellent stitching and detail at a great price. Transaction, delivery and customer service were exceptional.

Reason I chose this business:

Referral from Bob Bogan

Reason I chose this product:

Winter weight

Quality
Thumbnail of user ryans1681
1 review
0 helpful votes
October 16th, 2022
Verified purchase

The process for custom measuring was so annoying where they would not take the specific measurements I needed. It devolved into me having to pick from their designated chart that left some measurements to be not as fitting or too big than was wanted. Suit arrived great and fit surprisingly well albeit the trouble I had to go through to receive the final product.

Reason I chose this business:

Wanted an affordable suit

Reason I chose this product:

Looked nice

Quality
Thumbnail of user alessandrom79
1 review
0 helpful votes
April 25th, 2024
Verified purchase
• Updated review

Sono ormai anni che commissioni Abiti, giacche Blazer, Pantaloni a Studiosuits, e, salvo qualche problemino con il servizio clienti online posso dire di aver fatto sempre degli ottimi affari con Capi di abbigliamento di ottima fattura al giusto prezzo.

Ultimamente ho richiesto una modifica per delle tasche al mio ultimo ordine, ho spedito la richiesta qualche ora dopo effettuato l'ordine,sono stato risposto qualche giorno dopo con la risposta che il capo era già in lavorazione e non poteva più essere modificato, ora io.me la sono presa perché sono un cliente affezionato con due/ tre abiti o giacche all'anno e da noi in Italia il cliente ha sempre ragione. Ripeto,me la sono presa perché la mia comunicazione è stata inoltrata qualche ora dopo , e non ho chiesto una cosa folle,ho chiesto solo che le tasche della giacca fossero cucite oblique anziché orizzontali. Comunque continuerò a fare confezionare qualsiasi capo d'abbigliamento mi interessi indossare.

Reason I chose this business:

La Scelta! Una volta che si capisce come funziona,cosa si vuole, e a che costi, si configura il proprio prodotto a propio piacimento, ora per alcuni casi è presente anche il configuratore in real time così da vedere il capo configurato a piacimento del cliente. E poi la scelta dei tessuti. Sfido a cercare qualcosa di più. Migliaia di tessuti per tutti i gusti,compresi marchi di tessuto italiano di grandi e importanti aziende tessili. Per me sono il TOP!

Service
Tutto bene finora,ma preferirei più opzioni di sartoria
November 8th, 2023
Verified site experience
• Previous review
Soddisfacente
August 1st, 2023
Verified site experience
• Previous review
Soddisfatto!
June 2nd, 2023
Verified site experience
• Previous review
Vorrei che gli abiti che preferisco si possano tenere...
November 27th, 2022
Verified site experience
• Previous review

Vorrei che gli abiti che preferisco si possano tenere nei preferiti con le mie modifiche sartoriali scelte.

Purtroppo manca un aspetto fondamentale che si può...
December 8th, 2022
Verified site experience
• Previous review

Purtroppo manca un aspetto fondamentale che si può trovare in altri E-commerce, il configuratore. È necessario che ogni modifica appuntata all'abito venga visualizzata in modo da vedere il reale look che si sta acquistando, ormai è una funzione presente in tantissimi siti e possibile che ancora non vi siate dotati di una così banale tecnologia? Inoltre vorrei chiedervi come mai ci sono poche scelte nella realizzazione dei vari stili, ad esempio ordinando una giacca con iPhone non si possono richiedere le tasche col taglio obliquo per le giacche, vi propongo di inserire più funzioni magari anche inserendo un prezzo ad ogni funzione aggiuntiva, avete tanti copioni di tessuti validia per noi che ordiniamo da uno schermo non è molto facile capire la vera trama, più dettagliate le informazioni rendono di più. Saluti

Pregherei vostra azienda di procedere con applicazione...
June 19th, 2022
Verified site experience
• Previous review

Pregherei vostra azienda di procedere con applicazione 3D per visionare in tutte le parti i capi di abbigliamento scelti dall'utente e le eventuali modifiche apportate, nel web si trovano tante aziende che utilizzano questo tipo di servizio molto utile.

Thumbnail of user mattm1194
1 review
0 helpful votes
August 5th, 2023
Verified purchase

Great suit! Good material. We measured twice to make sure we had all the measurements down but it still needs to be tailored. But overall pleased.

They ran out of the fabric that was originally requested so they reached out for us to choose a different fabric.

Reason I chose this business:

Price and customization abilities.

Reason I chose this product:

Looking for a linen suit.

Service
Quality
Thumbnail of user hectorm197
2 reviews
0 helpful votes
June 26th, 2022
Verified purchase

My experience with Studio Suits is like many other customers who have left reviews. The item itself, a houndstooth blazer is a decently made jacket... the shipping and duration of time to receive your item takes too long. So if you plan on ordering items from them, expect over a month to receive your item - maybe more if you order more than one item from them.

I emailed them on two occasions trying to find out the status of my jacket/blazer. I would receive a reply within a day or two - which was a bit annoying (having to wait a day or two for any reply.

Reason I chose this product:

I had been looking everywhere online for this specific "Houndstooth" Blazer and came across this specific type of blazer/jacket during my online search. I chose this company because their website looked legitimate. I did order my item even though I had read some undesireable reviews regarding this company's items. A lot of disgruntled customers... but I went ahead and ordered my item anyway. Yes, the length of time in which I had to wait to receive it, was too long but I'm happy with my blazer.

Service
Quality
Thumbnail of user mickaelap
1 review
0 helpful votes
September 2nd, 2022
Verified purchase

Overall great! They responded timely and kindly. Ensured the suit was going to be exceptional!

They contacted me about the measurements for my fiancé,

Service
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Suit yourself right with StudioSuits custom clothing! A traditional tailoring workshop offering a variety of custom tailored suits, jackets & pants, etc! Collect your eye-catching outfits today!

Company Representative

Thumbnail of user studios2
Studio S.
Typically responds within 2 days

How do I know I can trust these reviews about Studiosuits?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Studiosuits?