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    Stubhub.nl

Stubhub.nl

Stubhub.nl

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1 review
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Overview

Stubhub.nl has a consumer rating of 1 star from 1 review indicating that most consumers are generally dissatisfied with their purchases. The most common issues with Stubhub.nl are around customer service, which is not as good as expected by some customers.

Positive reviews (last 12 months): 0%
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How would you rate Stubhub.nl?
Top Critical Review

“Do not use Stubhub ever.”

helen s.
6/27/20

"FanProtectTM means every order is 100% guaranteed" Nonsense. They are giving coupons that cannot be used back. They have customer service that is not fluent in English and tells different tales. My loss is 600 dollars in a time of plague. The other vendors have returned the money. They carefully say that California/Mass customers can have money back. This is an Ebay firm... cash flow positive... So consider sending Ebay a message also. Christopher was the manager who spoke with me and he suggested that I find someone in another state and give them my password to use the coupons. I think that is illegal in India also. Send this firm a message... use any of the other ticket sources.

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Reviews (1)

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helens155
helen s.
2 reviews
3 helpful votes
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“Do not use Stubhub ever.”
June 27th, 2020
"FanProtectTM means every order is 100% guaranteed" Nonsense. They are giving coupons that cannot be used back. They have customer service that is not fluent in English and tells different tales. My loss is 600 dollars in a time of plague. The other vendors have returned the money. They carefully say that California/Mass customers can have money back. This is an Ebay firm... cash flow positive... So consider sending Ebay a message also. Christopher was the manager who spoke with me and he suggested that I find someone in another state and give them my password to use the coupons. I think that is illegal in India also.

Send this firm a message... use any of the other ticket sources.
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Q&A (1)

Question:

How easy is it to get a hold of customer service at stubhub.nl?

Answer:

Not the right question. Customer service is in India and many of the customer service people are not fluent. They give differing answers. A manager was "supposed" to call me back... for 24 straight hours on a taped phone... no call came in... Resilience/endurance is needed by customers

By helen s.

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Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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