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StriveMobileReviews 59

3.5

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StriveMobile Reviews Summary

Strive Mobile has garnered a generally positive reputation for its affordable pricing, quick shipping, and reliable product quality, with many customers praising the ease of installation and helpful customer support. The availability of video tutorials and live chat assistance enhances the DIY repair experience. However, some customers have expressed dissatisfaction regarding defective products and challenges with the return process, citing unresponsive customer service in certain instances. Overall, while many appreciate the value and efficiency of Strive Mobile’s offerings, there are notable concerns about consistency in customer support and product reliability that the company may need to address.

This summary is generated by AI, based on text from customer reviews

service
3
value
3
shipping
3
returns
3

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Belgium
1 review
2 helpful votes
Follow Tiffani S.
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Strive mobile is awesome! I had my screen crack into pieces and thought it was trash. I had been using it with one tiny crack in it and all of a sudden this? So I get online, find this place and start chatting it up with a really cool tech and he got me to what I needed. I bought it and they shipped it FREE! When I got it my boyfriend fixed it really fast because they have online videos to help you. I love them! Thanks :)

Date of experience: April 21, 2014
Michigan
1 review
3 helpful votes
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I used a credit card with a different billing address than my shipping address, so they charged the card and withheld shipment for fraud prevention when I selected overnight shipment. I received no notification of this and had to dig an answer from their customer service team, if that is what you call it. All in all, I got my replacement parts 8 business days later. Will never order from them again.

Date of experience: April 19, 2014
New York
1 review
2 helpful votes
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Only the coolest people and best pricing I have found! StriveMobile.com has quality parts and great live chat. It is actually fun to go back and forth with a technician. I learned so much. Picked my part and it got to me FAST. I am proud I did it alone and it looks soooo good! Thanks, StriveMobile, you guys helped me out and made me smarter. Hahahahhaha. If that is even possible! Everyone, go check it!

Date of experience: April 18, 2014
Iowa
1 review
1 helpful vote
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Easy and fast
April 15, 2014

Easy and fast. Order, receive and fix... that is it in a nutshell. Any questions or concerns use the chat feature. Free shipping is great. Never had any problems and have been using them quite a bit since I found them! Quality and professionalism, what else do you want? Thanks for letting me tell everyone about StriveMobile.com. I tell all the people I know!

Date of experience: April 15, 2014
Thailand
1 review
1 helpful vote
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Fast, friendly and very knowledgeable! I was on the road and cracked my Evo 4 G touch screen. I found Strivemobile.com on the web and went for it! Since I knew what I needed I found it, checked out and waited. Not long, though! That part came all wrapped up and looking brand new in 2 days. I did use the live chat a few times but I got my phone working good thanks to Strivemobile.com. I will recommend them without any problem! Thanks again.

Date of experience: April 8, 2014
Nevada
1 review
1 helpful vote
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Helped me fix my tablet. Thank you! Great customer service! Fast shipping. Saved me lots of money. Will tell me friends

Date of experience: April 3, 2014
Nevada
1 review
1 helpful vote
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The video tutorial was detailed and purchasing the replacement part for my iPad 2 was seamless. I was very satisfied with price of the replacement part and how quickly it was shipped. I will definitely use strivemobile.com in the future.

Date of experience: April 3, 2014
Nevada
1 review
1 helpful vote
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Only site I found that has free shipping. Quality was excellent, suppot was great. I actually had fun fixing my broken iphone. Took only 30 minutes. Now i am going to fix my brothers Samsung S4. Highly recommend.

Date of experience: April 3, 2014
Texas
1 review
1 helpful vote
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I ordered the wrong screen for my cell, Strive took it back and helped me find the right one. With the tools and video instructions I did it myself. I am happy I saved money.
My cell was down for about two hours.

Date of experience: April 2, 2014
California
1 review
1 helpful vote
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If you need any kind of parts for your iPhone, iPad, iPod or other hand held device I suggest you give StriveMobile.com a call, or at least check out their website! Even if you are as tech savvy as a rock, these people can help! I cannot say anything bad about them as the process was an easy one and the guys there are very intelligent. Not arrogant, though! Got my part shipped immediately, came in one piece and had lots of help with the repair via live chat and calls and video tutorials. Great place, I advise to all to go and see for themselves! Thanks.

Date of experience: April 2, 2014
Canada
1 review
1 helpful vote
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Quick with the shipping and was just as described.
It took me a lot longer to get apart then the video showed. I was a little nervous using a heat gun on my ipad but everything seemed to work out great.

Date of experience: March 30, 2014
Canada
1 review
1 helpful vote
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I was a little hesitant about fixing my phone myself. But you cant beat the price compared to getting it done at a repair shop. I ordered my screen got it within a few days. I took my time and installed it within an hour. I'm pretty happy with the result and would fix it myself if I ever drop my phone again. One last thing, save yourself a lot of trouble and order the toolkit, those screws on a iphone are not regular screws.

Date of experience: March 24, 2014
Nevada
2 reviews
1 helpful vote
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Well the pricing was low and its the only site I could find with free shipping. The part arrived much sooner then expected in only two days. Customer service walked me through the repair. Thanks I definitely recommend.

Date of experience: March 23, 2014
California
1 review
4 helpful votes
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My new screen was not sent in a box, just in a padded envelope. The digitizer was damaged and they would not accept a return, saying the part was used. I'm guessing that these other reviews are phony because IMHO, these people are crooks. Who can wait for an exchange when their phone isn't working?

Date of experience: March 19, 2014
Nevada
1 review
1 helpful vote
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I ordered from Strive Mobile because of their free shipping and the repair guide they had for the HTC Evo 4g. I had a cracked screen and ordered this part - http://www.strivemobile.com/htc-evo-4g-touch-screen-digitizer-replacement with their toolkit. The package came in a nice box and lots of protection. It arrived within 2 days of ordering, so incredibly fast shipping for being free. I swapped out the screen in about an hour using their guides and couldn’t be happier with their service! Will definitely use in the future if I have another broken screen! HIGHLY RECOMMEND!

Date of experience: May 4, 2013
New Jersey
2 reviews
4 helpful votes
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I recently bought a do it yourself kit and was very happy with the service. The kit included all tools needed to perform a repair at a discounted price and the shipping was great i highly recommend this site and will do business with them again!

Date of experience: May 4, 2013
Florida
1 review
1 helpful vote
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Wow what a great company! Free shipping and fast service, what more could you ask! Thanks so very much, will surely use again!

Date of experience: May 3, 2013
Nevada
1 review
1 helpful vote
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Quick service
April 30, 2013

Quick service. Exactly as described! Saved my phone and wallet!

Date of experience: April 30, 2013
Nevada
1 review
1 helpful vote
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Exceeded my expectations
November 19, 2012

Exceeded my expectations. I repair phones constantly for family, friends and work and am always looking for better options for replacements screens here in the US. Strive Mobile Repairs does an amazing job at getting your part to you safe, using a box, and the quality was great, unlike many other places I have previously purchased from (requiring to exchange a faulty part MULTIPLE times). These guys got i right the first time and I've gone back to them a few times now and will continue using them. Great service, fast shipping, great quality. What more can you ask for?

Date of experience: November 19, 2012

From the business

We provide glass touch screen digitizer and LCD screen replacements with Do-It-Yourself tool kits to repair damaged or broken smartphones and tablets. We have replacement screens for iPad's, iPhone's, iPod's, HTC & Motorola. Our catalog is constantly e...


strivemobile.com
Henderson, Nevada, United States