SteelCactusPGH

I am very unpleased with the service we received at The Steel Cactus in south side. I made a big reservation for my friends and I to go out and celebrate my birthday, and the entire night we experienced problems. Our orders were brought out sporadically- some within 30 minutes of ordering, others over 45 minutes after we ordered. Many of the orders were also wrong- vegetarian burritos brought out with chicken. Some of my friends received completely different meals than they ordered. Frustrated and hungry, everyone settled for what they received and ate. When we went to pay, the register was down so we waited another half hour before manually writing down each and every credit card number. I was very displeased that we were not offered a discount or compensated for any of the incorrect meals. I have had positive experiences with the restaurant in the past, but this trip made me think twice about going back.