We have had the same problem but I took a stab and called the post office in NJ where our package was supposedly delivered and it was sitting there w/o enough postage. Customers of this company may want to contact the Peapack NJ post office to see if you have something sitting there. Bob from the post office is shipping it out to us today!
Purchased product from this company and followed instructions on use. Contacted them before using the product to tell them it was white in color and not clear. They told us to go on and use, everything would be ok. It was not and we lost $100's due to their error. They said that they would refund the money and they did not. They are cheaters and liars and would not advise using their products!
91 Post Ln, Bernardsville, NJ ******* This is the owners home. For those who don't live in Jersey, this is one of the wealthiest neighborhoods in the state. It is a 6 acre mansion worth 2 mill. That is where all your stolen money went.
Same complaints as above - took my money and did not deliver - if it happens to you call Bigcommerce at *******911 and dispute the charge then go to your bank and dispute the charge and get a new CC. BBB in NJ has no idea who these people are and cannot contact them.
Steebar has other at least 2 other online companies. Clockit.com and Penmakingsupplies.com as well as Steebar.com. AVOID ALL OF THEM!
I placed an order on 9/1/17 at Clockit.com, paid for it with my PayPal Debit card. PP sent me an email right away about the transaction as did Clockit thanking me for my order. A couple of days later I checked to see what the status of my order was. Checked my account at Clockit.com and it showed payment pending.
Checked my PP account and it showed that the transaction had been placed on hold by the merchant and to contact them. 9/3/17 I sent several emails and messages via their message system, left voicemail messages on their New Google voice system.
No reply's yet. As of today 9/13/17 the order is still waiting payment, and PayPal has stopped the transaction. It appears that PayPal's system must recognize this company as a very questionable merchant.
Today I sent Mr Giordano formal cancellation notices both via his message system on Clockit.com and via regular email. He was advised any further attempts to obtain any payment for the cancelled order will result in formal complaints to both the Atty. General of NJ and the FTC.
After reading the reports here and other sites that go back at least 5 years it's too bad they can't be flagged and taken down. Yes, it's very easy to track down the owner and his physical address as well as his home phone number. I've since moved all their bookmarks to a folder labeled CROOKS so I know not to bother with them in the future.
Website was fine, ordering easy. Two weeks later, 2 emails and a phone message, no order. Prices were good but the service is nonexistent in my experience. At least they never charged my card.
MY ORDER WAS CHARGED AND PRODUCTS NOT SHIPPED. I HAVE GOTTEN NO REPLY FROM NUMEROUS E-MAILS AND PHONE CALLS. I WILL NOT BE PLACING ANY ORDERS FROM THIS CHEAT COMPANY. THE SITE LOOKS GOOD BUT RESPONSE IS POOR. ORDER AT YOUR OWN PERIL.
Ordered a clock movement.
They charged my credit card.
Will NOT answer emails, calls and other attempts at communications.
Movement never was sent...
DO NOT ATTEMPT TO DO BUSINESS WITH THESE CROOKS!
Charged my card 2/2019, never shipped/received the order. No answer on phone number; no response to emails. Criminal!
I am from Serbia and must admit, I am scared afetr red reviews about Steebar. But in reality Thay sheeped to me wood pen display box I ordered in one pice, beautiful. Lucky me
These people are a rip off. Stay away. Zero communication after they get your money, even if you do get lucky and they answer a phone or email you get lied to. Never got my shippment and am trying to get my CC company to charge them back for items never recieved. Penmakingsupplies.com should be sued for lousy business practice. Especially that guy named Chip who should be indited for posing as a business. AVOID THESE PEOPLE AT ALL COSTS!
*STAY AWAY! DO NOT ORDER! YOU WILL NOT RECEIVE YOUR ITEMS!*
I placed an order and after a week of no response from the company (tried emailing and calling) I finally filed a dispute with paypal, still waiting on a response from Steebar but hopefully paypal will refund my money, otherwise I will have to dispute it through my credit card company. Wish I had read reviews before ordering but I thought it was safe due to being affiliated with paypal. I was soooo wrong!
I ordered clock parts from them and never received the product. Instead they sent me a barometer. I have tried calling them and the phone just rings and rings. Stay far away from this site.
I ordered products from Steebar for the first time and received a part of the order equaling about one third of the dollar value of my order. The most expensive item was marked as back ordered. At about a month I called to ask for an update on the status of my order. A man answered - no company name just hello. When I told him what I was calling about he asked what company I had ordered from. I told him steebar but the invoice with the couple of items they sent said clockkit ( not Klockit-they are a good company that I normally order from). He gave me a line that was because of a computer glitch. He then very rudely said 'look your item is on back order. When we get it well send it". After waiting a few more weeks I tried calling again multiple times. No answer! I emailed several times. No reply. Finally emailed don't send it, I want my money refunded. No reply. Contacted American Express and disputed the charge. A week later the order comes. I will NEVER do business with Steebar or their imitation company 'Clockkit'. (Again this Clockkit is NOT Klockit!)
Wow how can I get money back? This so called company should be in prison, all of them! Who monitors these websites?
I lost $200 to Steebar. They charge your card immediately and never deliver a product. I don't know how New Jersey allows them to stay in business.
Have had an order in for over one month, not received, two emails without reply and the phone voice message is always full. Very poor service.
They charged me for a clock three months ago, I never received it, they won't reply to my email.
This so called company is just ripping people off. There web-site should be shut down
Overview
Steebar has a rating of 1.2 stars from 39 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Steebar most frequently mention and credit card. Steebar ranks 66th among Woodworking sites.
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- Peapack, NJ
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members