I had a great experience with Alex and his team when I found myself in a tight spot. My original movers canceled at 6pm on a Friday evening before my Saturday move, which coincided with a special event weekend. I reached out to several moving companies, but due to the event, most of them were either closed or fully booked. Fortunately, Alex responded promptly and assured me that his crew would be available the following day at a reasonable price. The three individuals he sent were highly professional, hardworking, and completed the job efficiently.The only minor issue I encountered was that they arrived with a sprinter van instead of a full-size truck. This posed a challenge in fitting all of my belongings, which extended the total time and cost of the move. I ended up having to load a few items into my own car to make everything fit. When I inquired about the choice of the smaller van, they explained that the truck is sent for the specified volume of items, so that there is no unnecessary overpayment. In hindsight, I would have been willing to pay the higher tolls to ensure a larger truck for a smoother transition. It's possible that there was a miscommunication, so I would recommend clearly specifying your need for a full-sized truck when scheduling to avoid any such issues
Choosing this moving company was one of the best decisions I made during my move. The team went above and beyond to ensure that everything was well-organized and that all my requirements were met.
We were in a pinch when the approval for our new apartment came through unexpectedly. That's when Star Van Lines, and specifically, Eugene and his team, came to our rescue right on schedule at 9am sharp - just like they'd promised. They efficiently whisked our belongings from our spacious 1-bedroom in Queens to our new Manhattan residence, all within an impressive 3-hour timeframe. Exemplary!
Now, there might be chatter about the team not being overly friendly. However, in my view, expecting vibrant sociability from movers seems a bit off-track. Eugene, Artem were professional and straightforward, perhaps even a bit on the stern side. But considering the physical demands of their job, I reckon they deserve a pass. Especially when they perform their duties at a cost that's more affordable than most. Not a single item was damaged under their care, except for a ceramic bowl - a casualty of our subpar packing rather than their handling.
Their billing was transparent and commendably economical. The quote was set for a mandatory two-hour minimum, with an additional half-hour rate afterward, plus an optional extra hourly rate should we wish to bring in an additional mover – we didn't. Comparing this with numerous quotes from various services, their pricing was downright reasonable.
In a nutshell, our move was smooth, swift, and notably cost-efficient, all thanks to Star Van Lines and their proficient team. Worthy of every penny spent, particularly for sparing us the customary moving-day exhaustion and the stress of truck driving and parking.
As a seasoned mover, I expected a bit more finesse. The move was swift and the cost was manageable. Nonetheless a few of my items suffered minor damage.
These gentlemen were good, incredibly swift, amiable, well-coordinated and ensured all my items arrived in impeccable condition. I'd highly suggest their services.
Promptly responsive, guys swung into action immediately upon our initial introductions. Overall happy with move.
As a fully licensed and insured moving company, you can trust us with your valuable possessions knowing that they are protected throughout the entire process.
Moving with ease and precision, the team at Star Van Lines led by Akmal made my relocation a smooth and stress-free experience. Although initially, I harbored reservations about utilizing a moving company that quoted a price significantly lower than other Manhattan-based movers, my concerns were promptly alleviated by their exceptional service. Not only were they swift, but their proficiency in disassembling and reassembling my furniture was truly noteworthy. With complex items like a bulky couch and a tricky IKEA bed frame, Akmal and his team - including Roman and Artem, handled everything seamlessly, showcasing their expertise in managing intricate pieces. Roman and Artem proved to be invaluable, ensuring that every item was handled with utmost care and packed securely. Moreover, Roman exhibited a commendable commitment to ensuring that every detail was attended to, while Artem maneuvered through the moving challenges with adept problem-solving skills. Artem rounded out the team with their amiable and professional demeanor, ensuring customer satisfaction at every stage of the move. Star Van Lines not only saves your wallet but also ensures a top-notch, hassle-free moving experience. Highly recommended for anyone on the move who seeks skilled and efficient service without a hefty price tag
The moving crew delivered acceptable service on a move that was planned on short notice. I would definitely engage their services again.
Props to Star Van Lines for making my move a breeze. Their attention to detail with my fragile glassware was spot-on. Much appreciated. Thanks
Serhii and his team from Star van lines were great. Got the job done. We have moved from Denver to Minneapolis
Professionalism at its finest! The movers were polite, respectful, and went above and beyond to ensure everything was done to perfection.
I chose star van lines specifically because of all the 5 star reviews and all the the wonderful comments within the reviews.
Star Van Lines' careful approach was evident especially with my delicate artwork. They transported it without a scratch. Kudos!
I highly recommend this moving company. They were punctual, organized, and made the whole process effortless.